The owner was very nice and he fixed my bike and he put new tires and I believe new tubes in it…read moreand that place is really great. I would recommend that place to other bike riders who need their bikes fixed or repaired.

Rude and condescending owner. Promised to get my bike ready in a few days. I called two days after…read morehe said the bike would be ready and said that it would take 2 1/2 weeks. He kept saying that he has other orders which were paying him more. If he was honest in his timeframe, I would've never given him my bike.

Greg is a genuine man with a great dream to help people move again happily with his trikes. I…read moretried one out with a pedal-assist feature and rode it at a too speed of 26mph, it was great! You can adjust each bike to your size and preferability, Greg will work with you with whatever you need to be a "happy triker"....highly recommend!

Provided dishonest & inadequate service. If you have any sort of physical or medical concerns about…read morebuying a new trike and are searching for a well skilled & knowledgeable dealer who can properly advise & work with you then you should run far away from this one. Although seemingly mild-mannered the man was, in fact, completely self-serving.

If they had the option of -1000 I would choose that option for rating this establishment…read more All these positive reviews are probably made up by his friends, family members or employees. The owner of this bike shop is a disgusting piece of a human being--a vile excuse for a business owner. He is deceitful, unprofessional, and completely lacking in integrity. Over the phone, he quoted one price for assembling a bike, but when I arrived to pick up my bike, he suddenly demanded more--an obvious bait-and-switch tactic. He and his inexperienced teenage staff also attempted to withhold or swap out parts that rightfully belonged to me, simply because the bike wasn't purchased from his store. He even had the audacity to think I wouldn't notice the difference--trying to pass off cheap, generic parts in place of the originals. When I confronted him and said I would call the police for stealing my parts, he exploded in anger, yelling at me and calling me "cheap" and "crazy" in a hostile, unhinged manner. I paid this man for a service he and his employees failed to perform correctly, and instead of owning up to his dishonesty, he doubled down with disrespect and aggression. His behavior is disgraceful, unethical, and absolutely unacceptable. Avoid at all cost!!!!

So, Phil is always willing to help right away every time I go there. He is courteous, kind, and…read moreprofessional and a master bike man! I recommend him highly!

Jay serviced my electric bike and I was pleased with his help and easy to deal with manner. .read more

The Bike Depot is Great Overall. The Service is good. The Ambiance is fantastic. The Experience is…read morenice. The Bike Depot location is Great Overall.

I had Suffolk Pro pack up a bike for shipment to California. The bike shop there were impressed…read morewith the care taken by Suffolk Pro in disassembling and packing this bike. Thank you Suffolk Pro!

I like to cycle the parks of Long Island My mountain bike…read moretakes a beating in the summer so it needs a tune up heading into the season These guys do a nice job and the price is reasonable and turnover is pretty quick . Highly recommended

Pretty professional. I tended to rush to buy a new bike after they told me my old mountain…read morecannondale will cost alot for maintenance. I purchased a hybrid cannondale for $600. Pricey, but i wanted something other than mountain tires. You have one year within purchase for any complementary fixes or maintenance.

Good knowledgeable mechanics, nice to work with. Immediate assistance when i go in. Looking forward…read moreto my next purchase from them.

My fixed gear bike has seen better days so I brought it in a couple ago for a major tune up. It…read morecost $350 as they had to replace a couple things. It felt pretty steep but it's been a few years since it's been tuned, so I figured what the heck. The only thing that irked me a bit was not being given any sort of walk through of the bike during the hand off. It was basically 'thanks for paying, here's your back back, see ya.' No big deal, just a minor pet peeve of mine. As I went to bike away, I realized the seat needed adjusting of course, so I walked back in to have it dropped. That could have been avoided with just a quick walkthrough. Other than that, the bike felt good riding it and it seems they did a good job with getting it back to road-worthy.

quality of care . The fix a flat 260 pick and delivered and e-bike back to me for a flat and my rim…read moreis damaged and missing screws from disk brake . I am lucky I did not have accident

After a recent accident where I was hit by a car and my bike was destroyed, I turned to Kreb Cycle…read morefor help--and I'm incredibly glad I did. The staff not only held onto the damaged bike for inspection, but also personally interfaced with the driver's insurance company on my behalf. Thanks to their knowledgeable and professional involvement, I was able to recover enough from the claim to replace my bike. The service at Kreb Cycle is outstanding. The staff is skilled, attentive, and thorough--whether it's setup, repairs, or advice, they know their stuff and take real pride in their work. They also stand behind their products and make sure you leave the shop satisfied. The atmosphere is low-pressure, welcoming, and unpretentious. There's a great selection of bikes, gear, and cycling apparel, and it never feels like anyone is trying to oversell you. I can't recommend Kreb Cycle enough--for both the quality of their service and the integrity with which they operate. Christian Caputo

Amazing people. Went in with wheelchair tires that needed immediate replacement. They were able…read moreto help me right away. They let me know they would be able to get the tires I wanted in the future. They took the time to make sure everything was done right. After all was done for a great price I was helped to my vehicle by one of the great people that work there. Definitely a great place. Great people, service and a beautiful store!