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    Ergeon

    4.6 (234 reviews)
    Open 8:00 am - 8:00 pm

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    Response time

    10 minutes

    Response rate

    95%

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    Second installers work. Totally doesn't match and looks terrible!
    Eileen P.

    If I could give this a zero I would. Beware this is not a contractor. It's a broker out of San Francisco. They just contact random installers in the area. So if there's a problem you can't talk to the installer, you have to go through them. I had an installer come out and he did a great job on my side fence. So I figured I'd have him come back and do the front fence so it would all match. Well without me knowing they sent out a totally different installer. So I ended up getting two different style fences! It looks terrible! I contacted the company to let him know of the error so they would look into it. They did look into it and told me its my fault cause I didn't read the materials list they would be using. Can you even believe that. They said I didnt see that they would be using an extra piece of wood. I think its their fault for adding a piece of wood that was not on the original fence. So the second installer used wood that was not up to the quality the first fence was. Now I have two different fences and the second fence faces my front yard. So I have a fence that has nails all across it. How can a large company not stand behind the work that I requested. For the whole fence to match. That's what I asked for. So unless you know how to make your own fence and know how many pieces of wood it takes to get the correct fence don't bother with this company. Our oral agreement was the fences would match. So this is what I get for not just hiring a company that uses their own employees. So basically you may get a good installer or a bad one. So beware of this company. Telling someone that they didn't notice an extra piece of wood is ridiculous. To top it all off I have to prove that I requested the fences to match. They are going to all their recordings to see exactly what I asked for. Who in their right mind would think I didn't want the fences to match in the same yard? They refuse to admit their mistake. I've been dealing with this for three days now. I have a feeling the only way to fix this problem is to hire a local company to take down the fence and have them put up a matching fence and make sure they use good quality wood. You can see how wide the gaps are on the second installment work. That's the cheap fence and unfortunately that's what you see when you look at my house. Terrible work and worse customer service. Update: I finally just told them I give up. I was tired of of dealing with a company that doesn't have common sense that I would want the fence in the same yard to match and then have to prove that's what I asked for. It's too bad I don't have the first installers name of company and phone number. I would hire him in a minute to replace the second installers bad work. Wow, then my whole fence would match! I will say one nice thing about the company they helped me out by giving me a $200 discount on the second fence. So now I just have a $1300 fence that looks terrible instead of a $1500. Awesome.

    Vinyl Fence
    Chris S.

    Manny and his team are VERY PROFESSIONAL! They are patient & will work with you to handle any issues, questions, or modifications. They are a rare honest & trustworthy company. Tatiana did a solid job as project manager, they were quick with responses and easy to work with. Luis the installer and crew did a WONDERFUL job, with my fence and gate replacement & upgrades. They were on location EARLY (that's nice), worked and communicated excellent. And finished with a quality product and speed. Overall, Ergeon has great compatible pricing, but their CUSTOMER SERVICE, COMMUNICATION, SPEED, & EFFICIENCY, are top notch, and worth every penny. Absolute 5 Stars!!!! Thank you team! -CHRIS STARR

    Andrew P.

    We had requested a side gate replacement and everything went well. The service is similar to like Uber or Lyft but for contractor services like this. Ergeon acts as the middleman and gets the appointment set up and they have the contractor in your area come out to do the work. The communication is good since they use chat and video calls. Value is fair although on the higher side but much faster turnaround than trying to go direct and getting a contractor to come out to do the job for you. Overall I would recommend them.

    White privacy fence
    Angela C.

    Working with Ergeon was an excellent experience from beginning to end. They were able to conduct a video chat and view my situation remotely. Getting a quote was a breeze and it took minimal effort on my end. They sent over white flags for me to mark the area where the fence would go and they coordinated to have the area checked for any gas lines. The only thing I had to do was put the flags in the proper area. Once the fence and gate was ready to be installed the project manager contacted me to schedule installation. The team that came out worked fast and cleaned up the area before they left. I'm extremely happy with the service provided and the work that was completed. I highly recommend them if you're in need of a new fence/gate. Pricing was fair, they came slightly under compared to a few other quotes and with their great Yelp reviews I preferred to go with them versus another company that provided a cheaper price but had some negative reviews.

    I couldn't be happier with my side gate replacement. My Project Manager, Lluvia, was absolutely amazing -- she was quick to get all pre-requirements completed and always incredibly responsive to every question I had. Communication was clear, timely, and stress-free throughout the entire process. The installation team was just as impressive. They were efficient, professional, and fast, and the work was completed with great attention to detail. The entire project ran smoothly and exceeded my expectations.

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    9 months ago

    I liked the video call because it was easy and efficient. it's very much recommended.

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    Sue C.

    Thank you so much for your comment! We appreciate it!

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    2 years ago

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    Sue C.

    Thanks Heather, I’ll be sure to pass on your comments to our team!

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    5 months ago

    Diego was very professional and answered all my questions about the fence project. Looking forward to future projects.

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    Sue C.

    Matthew, thank you so much for the great feedback!

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    5 months ago

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    Sue C.

    Andy, thank you so much for the great feedback!

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    5 months ago

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    Sue C.

    Thanks, Justin! I’ll be sure to pass on your comments to our team!

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    1 year ago

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    Sue C.

    Aww, it was our pleasure to help you out Maria, thank you so much!

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    6 months ago

    Great qoute experience. It was amazing to see the process real time. Guy was very thorough.

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    Sue C.

    Abe, thank you so much for the great feedback!

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    1 year ago

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    6 months ago

    Had a video call for my fencing estimate. Great experience, all my questions were answered.

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    Sue C.

    M M., thank you so much for the great feedback!

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    1 year ago

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    Sue C.

    Thanks Angie, I’ll be sure to pass on your comments to our team!

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    1 year ago

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    Sue C.

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    1 year ago

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    4 years ago

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    Sue C.

    Thanks so much for the love, Randi!

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    3 years ago

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    Sue C.

    Kim, thank you so much for the great feedback!

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    1 year ago

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    Sue C.

    Thank you for your feedback, Michelle!

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    1 year ago

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    2 years ago

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    Sue C.

    Aww, it was our pleasure to help you out, thank you so much!

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    2 years ago

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    Sue C.

    Thank you so much for the love, Sam!

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    9 months ago

    Very impressed with the use of modern technology to facilitate the transaction. Diego was just fantastic, cordial and polite.

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    Sue C.

    Thank you for your feedback, Henry!

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    2 years ago

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    Sue C.

    Hi Stefan, it was our pleasure to help you out, thank you so much!

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    11 months ago

    Quality, PROFESSIONAL and very friendly business that carries out a plan expertly and efficiently. WONDERFUL! :-)

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    Sue C.

    Rene, thank you so much for the great feedback!

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    1 year ago

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    1 year ago

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    9 months ago

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    10 months ago

    Limited to wood and steel only. Not setup for heavy duty ranch fencing. This would not suffice for our needs.

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    2 years ago

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    Sue C.

    Jenny, thank you so much for the great feedback!

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    2 years ago

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    Sue C.

    Forrest, thank you so much for the great feedback!

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    2 years ago

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    Sue C.

    Thank you Chris!

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    2 years ago

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    Sue C.

    Aww, it was our pleasure to help you out Shawn, thank you so much!

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    2 years ago

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    Sue C.

    Thank you so much for the love, Mandy!

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    1 year ago

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    1 year ago

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    Sue C.

    Sharmin, thank you so much for the great feedback!

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    1 year ago

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    Sue C.

    Thanks Joe!

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    2 years ago

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    Sue C.

    Thank you Anthony!

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    2 years ago

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    Sue C.

    Aww, it was our pleasure to help you out Jason, thank you so much!

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    2 years ago

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    Sue C.

    Aww, it was our pleasure to help you out Coy, thank you so much!

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    2 years ago

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    Sue C.

    Thank you so much for the love, Maria!

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    2 years ago

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    Sue C.

    Thanks John, I’ll be sure to pass on your comments to our team!

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    2 years ago

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    Sue C.

    Hector, thank you so much for the great feedback!

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    2 years ago

    Good customer service very insightful and in depth for the work that I need. Thank you for all your help and advice

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    Sue C.

    Thanks Jesse, I’ll be sure to pass on your comments to our team!

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    Page 2 of 6

    Ask the Community - Ergeon

    Hello I'm having an issue with the city and a small retaining wall we had built. We are needing someone to inspected our wood wall by a licensed engineer and approve it. Is this a service you guys offer or can do?

    Hi Brittney, thank you for your interest, unfortunately, we currently don't offer this type of services. All the best with your project.

    Don’t See Your Question? Ask Away!

    Review Highlights - Ergeon

    Once the fence and gate was ready to be installed the project manager contacted me to schedule installation.

    Mentioned in 21 reviews

    Read more highlights

    Marquez Fencing

    Marquez Fencing

    4.7
    (62 reviews)

    Marquez Fencing went out of their way to get this done quickly. It turned out amazing. Highly…read morerecommend Marquez Fencing

    I'm at a loss for words. Since the beginning it has been nothing but issues…read more I went with an aluminum double swinging gate for my driveway. - First the incorrect gate size was ordered. It's 120 lbs. The dude said he would return the original wrong one all the way back to the valley- he never ended up doing it. So i had to order the correct sized gate then figure out how to return wrong one (large 100 lb packages) in my vehicle. Thankfully I got that squared away. - the gate was finally installed- there were some scratches but that was fine. I ordered a can of touch up from the gate company and now that is all good. - after a few days, once it warmed up outside, the aluminum (like most materials) is prone to expand in the heat. When this happened the gate wouldn't close. Or if it was closed the door wouldn't open. - i reached out to Anthony and told him the gate was sticking and immediately he got defensive saying that everything worked fine when he left after installing it. We went back and forth about who was to blame for it (him not taking any accountability); he finally agreed to come out and fix it. He put me off days and days at a time. Kept giving me dates / times and he wouldn't show up. He'd make excuses and never communicate that he couldn't make it. - He finally sent one of his coworkers out to "fix" it. He basically removed some screws and the door lock plate and said it was better. Nope. Still was sticking. - Anthony as usual got defensive and shifted the blame , calling it a "Temu Gate" and basically it's junk and everyone else would charge double he's charging. No Anthony, that's not what the problem is, it wasn't installed correctly and needed adjusted to account for *heat expansion of aluminum*. Take accountability for YOUR Temu installation practices! This is not customer service. As a customer I don't pay money to people so they can get defensive and call my products TEMU, gaslight and flake flake flake. Don't bite off more than you can chew. Eventually Anthony sent another guy out who was clearly irritable that he had to come out again. He said everything is good and i shouldn't have problems. But instead of fixing it they didn't do what the manuftr recommended to do: actually reducing 1/4" or the width of the gate as I'd mentioned needed to be done on several occasions. WHAM- next day it's hot again and it's the same BS & of course the gate won't open. I responded again- to which I got the usual snappy comment. See images below. Moral of this story: Save yourself time and look elsewhere. This is the antithesis of good customer service.

    Madrid fence

    Madrid fence

    4.0
    (50 reviews)

    10 out of 10 recommend good speedy quality work. Door is super heavy great material money well…read moreworth it! called him yesterday and today door was installed. Thanks so much frank!

    Unfortunately I wasn't home during install. When I got home I noticed the old fence was still…read morethere. I called and told frank about it. Said he "forgot" to take it,. Imo, this tells me it's part of the service. He never said they don't throw out old doors. I paid him some good money for these doors so of course I was going to make sure he picked it up. When asked when can he pick up he said Monday. Never came, nor did he call 2tell me he'd be late. No follow up whatsoever. Instead I called him and asked again. He said "tomorrow" he'd pick them up, which was last Thursday. Same thing happened. No call, explanation or follow up. Now we all get busy from time to time I understand that. So I decided to give him one more chance because, you know three strikes and your out. Well he said Saturday. Same result. The Doors are nice but not perfect. A bit overpriced as well, but that's the market. I found flaws in his work. I mentioned to him that I didn't get a door stopper. (the metal tube that goes in the ground to stop doors from the wind blowing them open). I probably won't get that either. Bottom line: I asked him 3 times and he didn't do what he said he would so that makes him a liar. Your word is your bond. He knew he was never going to return, of course because he already got his money. His work is alright, but for the money I paid it's not perfect. It has minor issues that I'll probably have to do myself. So a word of caution about this guy. He makes nice doors just like anybody else but the disrespectful lying just ruined it for me. I actually thought he was a good person, being all nice in the beginning, but then shows true colors later AFTER he's been paid. I won't be giving him any new business or recommendations going forward. Just a heads up.

    Ergeon - fencesgates - Updated August 2026

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