I had one visit with Dr. Hernandez, and it was enough to decide I wouldn't return to her! Ever! Her…read moretone was abrupt and condescending throughout the appointment, leaving me feeling dismissed rather than cared for. For a private practice, the lack of professionalism was surprising and disappointing. Based on this experience, I cannot recommend her.

They have been my primary care physician since I moved here 15 years ago they have saved my life…read moremore than once. Incredible caring staff. They have a wonderful office staff always nice always polite.

DO NOT SEEK TREATMENT FROM THIS OFFICE. They are rude, disrespectful, lazy, and incompetent. On…read moremultiple occasions I have needed orders to get labs done and it has taken multiple days of hounding them over the phone to send the orders or they have neglected to send them altogether. On the first occasion it took me two days and over 10 phone calls to get someone from their office on the line. Even then when I requested that an order be made for a TB screening they sent a blank document over their patient portal, resulting in restarting the process of getting someone on the phone. Another similar incident just occurred today. I kindly asked that the office fill an order so that I may receive COVID testing and the same thing happened as last time: I called multiple times and still was not able to get the order placed. When I asked them to fax it to the Quest Diagnostics I had an appointment at, she said it was "done" BEFORE I was even done reading the fax number to her. Imagine my frustration when I show up to my appointment only to find out that they never sent the fax, the order they sent over the patient portal is inaccessible, and to top things off they close early on Fridays so they were unreachable. As a result of this office's negligence I will not be able to receive a COVID screening. These incidents are testament to just how little this practice cares for its patients. But it is not only the lousy front desk that leaves patients with a foul taste in their mouths; Dr. Teran is also completely out of touch with the needs of his patients. I came in to the office to receive treatment for a mild fungal infection, and after receiving a cold welcome from the ladies at the front desk I spoke with Teran about the problem, who then proceeded to address other things that I didn't come in.This led to him ordering a multitude of tests that I DIDN'T NEED, including an Allergy Panel (a very expensive test and one I had already completed before). This blase approach to ordering tests resulted in me unnecessarily spending more money and wasting my time. This office has consistently shown its lack of regard for its patients' time, money, and wellbeing. I have given this office MANY chances naively believing that"it was an off day" or that "next time they won't treat me like this." Well, I am here to tell you that their disregard for patients is not a fluke but rather a consistent characterization of their care, their attitude towards other people, and their negligence. I will no longer be receiving care from Dr. Teran or his office and suggest that anyone looking for a primary provider LOOK ELSEWHERE. This ain't it.

Awesome Awesome Awesome! This practice is how all doctors offices should work. They take a…read moreconservative approach to treatment and don't rush to medicate. They are always willing to listen to our concerns. The entire office is always friendly and helpful.

Still been going to Dr. Brinson for years now so don't believe those negative reviews. Office…read morestaff is excellent. The doctor is excellent and very personable. He will take the time to answer any questions you have and very thorough. His office is very clean and well managed.

Wonderful Doctor: perfect combination of professionalism and personable!…read moreKnowledgeable, kind, and thorough.

BEWARE.... Time to…read moreget results and plan of care is insane. I was sent two other peoples medical records so was I being treated based on my results or the other patients reports I received??? Thats a serious HIPPA violation and then would not give me my records after several requests and then are threatening to charge me or they will ONLY send to a physician.... I am a BSN and know that's NOT true....

Let me start by saying, Thank God I found this practice! They literally saved my life... Frandzie…read moreis the most compassionate, caring medical professional I have EVER been to... She truly cares for her patients... and wants to help them get well... I felt like I was dying this year...literally...I couldn't stand without toppling over or running into walls, I couldn't put two thoughts together... I'd forget what I was trying to say MID-WAY in a sentence! I looked like I hadn't slept in months...deep, dark circles under my eyes...my family was super worried about me... I had begun to "get my affairs in order". :( I didn't want my husband or kids to have to get rid of useless stuff when I was gone... they'd be dealing with enough emotional issues... so I was trying to make things easier on them... WHILE just enjoying the rest of my days... Frandzie was determined to find out what was wrong with me and help me... I had blood work done, got some other tests done that I'd never even heard of before, and went to several specialists she referred me to, personally... She went above and beyond to take care of me... Come to find out, I had completely STOPPED producing hormones... Apparently that's a really bad thing...It was suspected that I might have Addison's... Thankfully, that's not what I had... Through her very thorough testing...she discovered the reason my body stopped functioning like it was supposed to. It was actually something super weird that you wouldn't think would cause any issues... One of the medications I was taking (that a different Dr. prescribed me), ALMOST killed me. Once I got OFF that medication, I started improving... I'm not 100% yet, but I'm on my way to being well... :) I'm no longer running into walls, or toppling over... and I can think again... I don't seem like an Alzheimer's patient anymore... :) I am thankful to God that I found this practice and these wonderful people... especially Frandzie... :) The office staff are wonderful! Always kind and willing to help me in any way... I feel at home here... The office at Vanguard Medical Center, is such is so warm and inviting...and when you're called back to a room, it's so cozy... more like a home than a medical office... And Frandzie sits with you and talks to you like a REAL person... You KNOW she cares... Not like most medical offices, where they come in for 5 minutes IF you're lucky... and they give you their best guess... and hope that it works... I LOVE going to my appts here because I know I'm being well cared for... This is the first time in my entire life that I have real hope of getting better... I have other health issues... and I know Frandzie is working to help me live a normal life... Not live a sick life... I wish I had gone to a Functional medicine practice sooner... Thank God for Vanguard and all their wonderful people... Because of them, (and Frandzie), I am alive... :) I'll take Frandzie over ANY medical Dr. out there, hands down! :)

Dr Khadrah, saved my life! Two weeks ago I was having a divaticular bleeding episode. I went to the…read morehospital 3 times. Finally I was admitted and met with the doctor on Saturday. He has been my doctor since I relocated to Florida last year. I have had this problem for almost 10 years and it got to the point that the doctors in Boston wanted to remove my colon completely. Since I had stopped have the problem for a year and a hall I opted not to have the surgery and since I had so many colonoscopies and they never resolved the problem I had become reluctant to have any more. The doctors always wanted to wait until I stopped bleeding before the pro-formed the colonoscopy. How ridicules how can you see where someone is bleeding if they had stopped bleeding. Well since Dr Khadrah had never seen the inside of my colon, I agreed to the colonoscopy. He scheduled it for the next day, Sunday. He told me that in the 26 years of his practice he had only successfully found the source of the bleeding 3 times while the colon was still bleeding. Well now he can say he found the source of the bleeding 4 times. As I said before he saved my life. Of course he was flying blind because I was still bleeding massively but he was relentless and his scope traveled the entire length of my colon and he fought the source of my massive bleeding. He was able to use 6 clips to stop the bleeding. This is a doctor that goes the extra mile. He later told me that before the colonoscopy he prayed that I would survive.

The Doctor I saw was great - Dr. Khadrah. He speaks at least two langurs- including Arabic and he…read moretook the time to get to know me and what I was going through. He was exceptionally polite and had a fun conversation. The staff is also friendly. The nurse that saw me and took my weight and blood pressure was super cool. I would recommend this place to anyone who is looking for a specialty doctor in this field. About the office. The office was clean the waiting room seemed about spotless. Bathrooms were clean. Outside in the parking lot it was clean as well.

Time to find a new doctor. Once again I schedule an early morning appointment. The second one of…read morethe day was open when I made it (first of the day is 9am) for 9:15. I arrive a couple minutes early to find the waiting room already full and a short line to check in which results in the computer showing me as getting there late. Now, mind you, I'm the second scheduled patient of the day yet the waiting room is full. After I got checked in I took a seat expecting I'd be heading back very soon. 9:20.... 9:30....9:45...... at 9:50 I was taken back, vitals taken then left to sit until 10:00.... 10:10.....10:15. ONE HOUR AFTER MY SCHEDULED APPOINTMENT TIME I HAD YET TO SEE THE DOCTOR. I left. Very angry. I have a job and a life. This is not the first time this has happened. I've also had to sit for an hour when I was the FIRST appointment. If you have anything else to do with your life aside from sitting waiting on a doctor then find a different practice. These people are habitually late regardless of when you make your appointment. I've never ever been seen any sooner than 30 minutes after my scheduled appointment time. This one sucks at patient relations. It goes without saying that they are more interested in overscheduling ($$$) than the patients.

I have been going to Dr. Cappleman now for two years. I found him to be very thorough and patient…read more Like any doctors office, you may wait a little prior to your appointment but once you are with him, he will give you time and not rush you out the door.