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    Varraux Alan R MD

    2.8 (6 reviews)

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    Florida Lung, Asthma, & Sleep Specialists - Outside

    Florida Lung, Asthma, & Sleep Specialists

    2.3(6 reviews)
    6.2 miHorizons West / West Orlando

    I had a very disappointing experience with the administrative side of this pulmonology practice…read more After being prescribed a necessary medication following trials and doctor visits, the office repeatedly failed to respond to requests from my insurance company, my pharmacy, and the medication's patient assistance program (MyWay) for required prior authorization and enrollment forms. I've called multiple times over weeks/months, left detailed messages (including one for a supervisor over a week ago with no callback), sent written requests, and followed up persistently--yet nothing gets done. The insurance and pharmacy confirmed they're waiting solely on this office to submit paperwork, but the staff either doesn't respond or promises action that never happens. This has caused significant delays in starting treatment for my chronic condition, which is frustrating and unacceptable when dealing with a serious lung issue. The doctor herself may be fine clinically (I can't speak to that part), but the front office and admin team are disorganized, unresponsive, and seem overwhelmed or indifferent to patient needs. I've seen similar complaints in other reviews here about staff issues, so this appears to be a pattern. Potential patients should be aware that getting basic administrative support here is extremely difficult. I regret the time and stress wasted and am now seeking care elsewhere.

    Omg leave this place alone . If you want a Dr to be attentive to your needs this place is not the…read moreplace. Consider pulmonary and sleep associates elsewhere. After seeing Dr Shawn Pate and calling this clown office in Winter Garden, I found it was a waster Drs aren't calling patients back went in and tried to follow up zero calls finally after 10 days a call but nothing from the Drs staff asked for a practice manager and it's now going on 4 weeks still no call . No thank you. Maybe I'll get a call back in a couple of years lol what a joke

    Pulmonary Physicians - Eclectic window-2016

    Pulmonary Physicians

    3.0(2 reviews)
    49.3 mi

    Worst pulmonologist in my opinion. Staff rude doctor completely unprofessional and yelling at…read morepatient and spouse. Wouldn't take an enemy to this doctor.

    moved to Dr Alfred after another doctor had misdiagnosed me. Dr Alfred reviewed my history and…read morerequested copies of ALL testing and blood work done over the last 5 yrs from all my doctors and hospital visits. A few of them we waited for as they were sent stat. This was one of the most compasionate and caring doctors I have ever been blessed to have work on my case. Brought me back in 2 weeks to go over new tests and the ones he had received from others. When he walked in my room he had obviously read all my records and had notes on a few with followup answers from each doctor on his questions. The changes he made were extremely effective and the instructions were clear and explained as to what and why he was doing anything and everything. He also explained my part and why I needed to do each thing he wanted and what he expected my results to be. It has now been over 2 years and I am doing so much better than I ever thought possible. His staff is excellent and handle everything in a quick professional manner. They are also kind and understanding and I leave the office with no question left unsolved. I wish I could give 10 stars as this office from front desk to check out and everything inbetween is exceptional and I wish others in this town would spend a day to see how to properly run a medical company and still have time to be kind and respectful to others.

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    Pulmonary Physicians - Storefront-2016

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    Storefront-2016

    Varraux Alan R MD - internalmed - Updated May 2026

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