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    Er Pharmacy Rx

    4.0 (4 reviews)
    ModerateDrugstores
    Closed Closed

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    12 years ago

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    12 years ago

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    9 years ago

    This place closed and no one even told us. No wonder it closed and sold to cvs terrible customer service not surprised

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    14 years ago

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    CVS Pharmacy

    CVS Pharmacy

    2.9(46 reviews)
    3.4 miNorthridge
    $

    I had a great time coming back to this CVS now that they remodel it. It's much bigger inside now…read morethat it took over the Bank of the West that used to be there. I came to this CVS since I was in the plaza getting my car registration renewal sticker from the kiosk inside Albertsons. My dad needed eye drops for his red eyes so I came here to get it. When I walked inside, I looked at their aisle directory and saw where they had the eye care products. A worker asked if I needed any help and I told her I was just looking for eye drops so she told me where it was. The one I needed was behind a locked cabinet so I had to ask the same lady to open it for me. She was very helpful and nice. The checkout process was simple and I had some rewards so I applied it to the eye drops to get a discount. There a lot of parking in the plaza where this store is in.

    I came to the new CVS at Balboa & Nordhoff on 9/10/25 around 10 AM to return a small bottle of Tide…read moreI had mistakenly purchased in the wrong type. I had my CVS app purchase history and the debit card I used so all the proof they normally ask for. The cashier told me they don't do exchanges but could process a return if I repurchased the right item, which was fine. But then the supervisor (Brianna) stepped in, scanned the bottle, and told me they couldn't take it back at all since this store doesn't carry that exact Tide. She said I'd have to return it at the location I bought it from basically meaning I'd have to drive back 30 min out of the way for a $7 return. That's ridiculous. CVS is a corporate chain, not a franchise and nowhere in the written return policy does it say you can only return items to the same store you bought them from. I had proof of purchase, my original card, and even would've shown ID if needed. I ended up just buying the right Tide and other items but left feeling frustrated. On top of that the new location feels smaller and less stocked than the old store next door, even though it has a drive-through pharmacy. CVS corporate really needs to clarify their return policy and make sure employees aren't turning away valid returns.

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    Er Pharmacy Rx - drugstores - Updated May 2026

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