We had the seal on the flapper replaced and it was done with professionalism. We will use them in the future and recommend them for anyone that wants a quality job done. read more

We have been using Equity Plumbing for several years and we have never been disappointed. They are always professional and perform excellent work. I would recommend them to anyone and know they were in good hands. read more

Equity Plumbing is the BEST! After closing escrow on our first place, we realized that we needed a new water heater immediately (any warm or hot water was chalky and gross). I called several plumbers who could not help that day, but Troy came out to take a look at our water heater within an hour. He did not try to upsell us at all -- in fact, he tried to troubleshoot with our water heater (19 years old) that we already were prepared to replace from the inspection report. 36 hours later and they were back installing our new tankless water heater. It works like a charm and we are so thrilled to have a plumber that we can trust and rely on. Troy's 30+ years of experience speaks for itself! :) read more

Absolutely recommend this company! Contacted the owner Troy and he was able to schedule us very quickly. They showed up on time, they were very courteous And professional! I liked that they wear booties inside the home, that was very respectful of them. They took care of our issue in less than an hour to my surprise. And they left the place as they found it. A+ for this company! Will keep you guys in mind if we have any other issues! read more

Equity Plumbing - Plumbing Near Me - Tustin, California

I reached out to have someone let me know why our dishwasher was spewing water out of the air gap on top of my sink and to look at the valve in one of our bathrooms. A technician showed up promptly for our 8 am appointment and was very professional. I explained and showed him what my concerns were. He then spent about 10 minutes looking at both and then told me the following: "I don't know that you need to replace the valve and flapper, but you can if you want. However, the 8" hose that goes between the garbage disposal and air gap was bent, clogged and needs to be replaced". I asked how much and was told $450. Can you imagine my surprise that it would cost that much to replace a $10 part in my toilet and an 8" hose that is clogged under my sink? I asked him how much for each. He told me that the air gap would be $250 which made the valve $200. Needless to say I politely told him that I would not be using their services and thanked him for his time. He was super nice and it seemed as he was used to this kind of response. After he left I took a look at the 8" hose he said was clogged and used a hanger to clean it out. It seems it was full of rice from our dinner two nights ago and 2 minutes later I reattached it to my garbage disposal and turned on my dishwasher and the issue was gone. So here is my question and issue. If it clearly was clogged, why wouldn't you offer a $25-50 cleaning of the 8" hose rather than telling me $250 to REPLACE the air gap or 8" hose? That is pretty shady if you ask me. It also seems your pricing is about $100 per item higher than your competition. I really was trying to support your business because your business address shows you are in the next development from my home and I assumed you were an honest, small family owned business. Clearly that is not the case and you are just opportunists. Hopefully others don't fall for this routine... read more

Had yet another reason to call Troy and ask for help. He actually tried to help me resolve the issue on my own before coming out! I was very appreciative. Allen did have to come, again. And, again, he couldn't have been nicer. The job got done quickly, more importantly correctly and at what I considered a fair price. read more

We have used Equity Plumbing for several jobs. One job was to replace the seal of our toilet. The previous contractor did not take the old seal out and our toilet was leaking. The second time we used Troy to replace our vanity including the install of our vanity and all the fixings for the faucet. The third time I asked Troy about a drain problem. He was able to walk me thru trouble shooting the drain and helped me fix the problem over the phone. He did not charge me for any of the advice given over the phone. Troy essentially was able to help me fix my own drain and did not get anything in return. The 4th time we used Troy to replace all our shut off valves which were never replaced (20 years old). Troy is not the cheapest but he has no gimmicks either. I would rather pay a little more for an ethical company that will not rip us off. We contacted another company who gave us a quote for 3x as much as what Troy gave but eventually through negotiations was able to get the same price as Troy. They had some "membership fee for $300". Not sure why you need a membership for a plumber. All that to say, Troy is very honest and I have found no reason to distrust his recommendations and work performed. read more

We just have them to solve our kitchen clog, they are very on the job and very honest on the job. We were thinking a big problem on our sink clog (had another guy came before and didn't fix it) and was going to use airjet which would cost more than usual method. But after they arrived, they check and realized not need and got the problem solved woth the traditional method. Didnt went on the airjet(i am from automotive industry, and you know how the usual shop does, lol), which i am happy for their honesty and will absolutely call them again and recommend them to my friends and family for plumber problem. read more

My close friend referred me to Equity Plumbing and I am so glad to have found Troy!! While initially my friend and I were both using a plumbing company I referred to her, she then eventually revealed to me she switched all plumbing related jobs over to Equity and told me I should try him out as well. We had him first come out to help us with a leaky water heater and unfortunately, it became a much bigger issue than just that. Troy later also detected a major leak and had to repipe a portion of our home! While it seemed daunting at first, especially during the current climate with COVID and all, Troy was such a pleasure to work with from start to finish, was always respectable with social distancing and mask-wearing, and was very clean and meticulous in the areas he worked on. Eventually, we also had him come back to help us switch from our water heater to tankless, and we are so happy with how it turned out! I also greatly appreciated that he helped walk me through the steps of applying for the current rebate for a tankless water heater and was very responsive even when I texted him asking him for more guidance. I highly recommend Equity Plumbing as Troy is incredibly reliable, very knowledgeable, his prices are more than reasonable, and he is truly a perfectionist when it comes to plumbing. Thank you Troy!!! read more

Troy is amazing and a life saver. We had to shut down our water due to an issue at the main and are leaving for vacation tomorrow. After calling multiple plumbers for an emergency, not one was able/willing to come out the same day. Troy was empathic to our situation and came over within 30 mins and in the evening to fix a part on our main. Simple job but meant the world to us. We can shower before we get on a plane tomorrow. He is also very kind. I am happy I was able to give my business to him. read more

We needed a new water heater. Troy and Allen came out they were on time. They did a great job at a fair price. Both were nice and they cleaned up everything. The new water heater works great read more

I had a regular shower head and I wanted to replace it with a shower head and hand sprayer combo system. I gave Jon from Equity plumbing a picture of what I had in mind. He found me the website where to order the parts and texted the parts to me so that I could pay for it. I got an estimate from Equity Plumbing for installation only without parts included. After the job was completed, I realized that I could not reach the diverter valve because it was way too high or I had to get on my tiptoes. (I am an average female 5' 6" height) Also because of the design of the new system, the shower head ended up being 5 inches higher than the standard.. Conclusion, in order for the new system to be at the standard height, the plumber was supposed to make a new hole in the wall about 5" lower and re-pipe. Instead of telling me that I would end up with a shower system at an off standard height prior to installation, Jon went ahead and did the job without making me aware of the circumstances, just hoping to get paid and I would realized the consequences later. I asked Jon to make it right but he said that I had to pay for what he did and Troy would give me a new estimate for re-doing it. The moto of Equity plumbing is that they are not the cheapest but their clients choose to work with them because they have peace of mind. I think an experienced and "honest" plumber should have brought the circumstances to my attention prior to installation. I had to hire another plumber to undo what Jon did and make it right. I spoke with the owner of the Co, I believe his name Troy but he would not accommodate me. I definitely would not recommend this Company. read more

We have used Equity Plumbing on a number of occasions within the past 3 years. Each time the services provided by Troy and his team have been very professional and friendly. We have not experienced any problems resulting from either Troy and his team or the work they have carried out. read more

Allen was awesome! He was punctual, friendly, thorough, and solved our clogged drain issue. Highly recommend!

Troy is very knowledgeable, helpful, and nice. He cleared the bathtub drain and repaired the toilet in a very short amount of time. After the work was done, Troy showed me where the water main shutoff is in the house. He then checked the water main valve and 16-year-old water heater, and gave me some tips on those. I am very grateful to have found a plumbing technician who is reliable and professional. The whole process from making an appointment to paying is easy. I will definitely give Equity Plumbing a call next time when there is a plumbing issue. read more

The removal of a 10 year old water heater and installation of a new H2O heater from Home depot went ecellantly smooth. the plumber had all the tools needed and the expert knowledge of a master plumber that even draining ws not a problem. would recommend this company any time. read more

I had a pipe break and called this company. Troy went out if his way to change his schedule to come out as soon as possible which was really awesome and appreciated. Having no water is a horrible experience. I can say that this company is honest and fair, being golden compared to the other very large and expensive companies. thank you for your professionalism read more

Highly recommend this company! I initially called to ask about replacing all of my old toilets with newer and more water efficient models. Troy was very knowledgeable and guided me to what was best for my household. He told me very good advice and answered all of my questions over the phone. His prices were fair and he was able to accommodate the installation to our schedule. Since Troy took the time to explain everything to me in great detail to make sure I was comfortable with my decisions, I also hired him to install a tankless water heater. Troy is the owner and plumber himself, which makes this company different than all of those other plumbing companies that act as a corporation and may send out techs to do the work. Troy and his crew were able to install my new Navien Tankless Water Heater and all of the toilets in my house without any issue. I love my endless hot water and highly recommend the workmanship and professionalism of this company. Equity is my new go to plumbing company! read more

Receiving service from the Equity team was like taking a breath of fresh air after having my share of dealing with dishonest, non-punctual, and over-charging plumbing companies. Troy and John were incredibly kind, ever-so-patient to answer all of my questions, genuine, down-to-earth, punctual and honestly the list goes on of their outstanding qualities. The greatest part? They charged me HALF of what another company quoted me and even figured out how to do something that the other company said was "not possible to do". The other company said I would need to get x, y, and z done in order to get my faucet fixed, and thus $$$ more would need to be charged. However, Troy and John found a way to get the "impossible" thing done WITHOUT having to do an additional x, y, and z. Honestly though, even if the Equity team charged me the same as the other company did, I wouldn't have minded paying because their good character and outstanding work ethic alone would have made it worth it. Especially as a woman with an infant, I appreciated the genuine warmth that the men brought because I felt so safe and comfortable in a situation that I would usually not have felt that way in. Additionally, it was a plus that Troy responded to texts as well as to phone calls. I have never said this about any service before, but I know I won't be calling anyone else to take care of my plumbing needs from now on. Troy and John have made me a loyal customer. My recommendation cannot be any any more highly given. read more

Drain clogs or hot water heater problems happen at the most inopportune times. When they need to be fixed they need to be fixed quickly. I called a couple of plumbing companies and didn't get a call back, so I tried Equity Plumbing. Troy returned my call promptly, worked a little longer in his day to make sure he could come by and diagnose the issue and assess the next steps. I thought that we'd be replacing our hot water heater, but Troy took his time to figure out the issue and got our unit back on line. We are happy to have hot water tonight! Thank Troy! read more

It is really quite wonderful to have a plumber you can truly rely on who is not only talented,but also responsive and responsible. Troy Kearns is all that: he shows up when he says, charges a fair price, does outstanding work, and makes me wish that all professionals have his kind of work ethic. Awesome job! Troy was excellent at diagnosing the problem and then he came up with what I would call a brilliant approach to fixing it that spared huge destruction to my bathroom. All of that and he was absolutely terrific to work with. Very kind, humble, super nice, smart, and customer oriented. A real gentleman, too. He is now my plumber for life! Gets rave reviews on nextdoor.com so I am glad to be the one to post first on Yelp. Thanks, Troy! Great job. read more