I absolutely positively have to give 5 stars to Dr. Brooks. I have a 10 year old German Shepherd,…read moreKami. Her and I have lived in 4 different states together so you can imagine she's had a ton of vets. Dr. Brooks is by far the best doctor her or my other baby Jindo have ever been seen by. She always walked me through all the options in a way that respected my budget but made me understand pros and cons of each way forward of care. I never felt pressured by her and always knew Kami was getting the absolute best care ever. I've recommended her to all of my friends and honestly leaving her was a top 3 con to moving out of state. I honestly cannot recommend her enough. Kami and Kimmers love love love Dr. Brooks!!! Also the front desk staff is so sweet and nice. Kami is on a prescription food so we had to get it from them so I saw a lot of them. The place really felt like family!

I couldn't be happier with the service here. The vets, the techs, and the front desk folks are all…read moreamazing! Here's a good example of why I'll never use any other vet - I take my dog here for routine visits and immunizations but went there recently when his separation anxiety became more of an issue than in the past. The vet (Dr. Campfield) spent a lot of time with me and Rico (my dog) discussing the best strategy to use to help ease his anxiety. We came up with a plan and, in addition to some training, part of it was a small tranquilizer for occasional use to help ease him into the idea of being left alone. It worked like a charm which, along with some training tips she recommended, made him much calmer. Soon, he should be able to spend some time alone with no medicinal help. The most impressive part of this? She personally called me the next day around 6pm to see how he was doing! I've never had that happen before and it really made me feel like she cared about him and how her suggestions were working. She could have just waited in case I called her to tell her whether it was working or not but she proactively reached out to me. That is definitely the caring part of Caring Hands.

Staff was so friendly and efficient!! Appreciated how they treated my fur baby while she was so…read moreanxious at the vet. Will be making this my regular vet!

Excellent experience here…read more Pros: Friendly staff and they didn't try to push services. Very thorough and knowledgable. They are right next door to a dog bakery - FYI. Parking is ample; there's a garage nearby that's free. Cons: Would appreciate labs being communicated when the results came in, but in this case it was negative so it wasn't a big deal.

I would not recommend this place to anyone. I visited in May 2025 and called ahead to confirm they…read moreaccepted my pet insurance (Trupanion). They told me they did. I went in, saw the vet, and got two recommended vaccines. They charged $87 per vaccine, which is more than double what I've paid at Petsmart ($40). My total bill came to nearly $300 for the vet visit and two vaccines. Even with insurance, I still paid $202 out of pocket which was way more than I expected. To make matters worse, I'm now stuck going back and forth with my insurance over the bill, and I still owe the clinic money. When they called me about the balance, they casually mentioned the receptionist had been fired, but there was no real apology, just a condescending tone like I should pay and move on. The manager gave a weak acknowledgment that they messed up the billing and told me, "next time will be better." Honestly, there won't be a next time. This place feels like it's more about squeezing money out of customers than actually providing fair, transparent care. A 100% markup on vaccines is outrageous, especially in this economy. I'm only giving 2 stars because the technicians (aside from the receptionist) were kind. Go to Petsmart in Alexandria instead--they're more affordable and upfront about costs. Ive attached what their prices were as of JUN2025

A regular allergy shot, fecal exam, and heartworm test - $379....LOFL…read more Also, every other vet I've ever used allows walk ins for the regular allergy shot. Being that it's a 30 second process. NOT this location. My wife likes to come here since we live here but I try to take mine back to my hometown anytime I go. Avoid VCA other than emergencies.

Solid 3.5 stars but I'll round up. Here's why:…read more The phone team is extremely great at scheduling you an appointment for your four legged friend. Additionally, they're great about fulfilling medication and pet food if you're using a third party like Chewy. However, the wait times can be pretty rough. For example a miscommunication happened during my visit today. I asked someone if I can be seen and he said he's waiting for the doctor charts. 45 minutes pass and I hear one of the techs ask if my dog has walked in. I had to announce my arrival, a little irked that no one noticed me and my dog pacing around at all during that time. However once I was checked in, my dog was in and out in a minute for his vaccines. The doctor we see here is usually great, compassionate, and willing to answer any questions. Other than the hiccup today, I still will continue to come here. I'd say it's much better service than the other vet locations I've visited in the area. PS they have complimentary charging stations which I needed when my phone was at 1% as well as complimentary WiFi.

So my son has taken his dog to this location and I followed him and took my dog there for care…read more They are not overly friendly at the front desk but I look past that to the care my dogs receive. This last visit (my son took the dog) is what brought me here. He was neutered on Monday and had a blow out (putting it lightly) in his room. My son washed him off as best be could without soaking the incision. He took him to VCA (where we have spent a few thousand dollars) to have the vet come in the room and announce "he smells" and proceeded to have my son do everything SHE SHOULD have done (take his temp etc) and refused to touch the dog! Needless to say, we'll be looking for another vet. She is in the wrong business!!!! If you are looking for a caring vet, she is not it! This is clearly just a business.

Chose this company to watch our cat while we were on a trip last month. Staff were attentive,…read moretimely, and sent frequent updates while we were away. Pricing was affordable and fair for the work involved. Got some extremely kind comments from every staff member that showed their genuine care for and experience with animals. Would recommend to anyone in the area.

I have been using Alexandria Pet Care for years to care for my fur babies when I'm out of town…read more Their care team is very responsive, and they always provide details/pics of my pets to put my mind at ease. Their client app is user friendly and allows me to change pet care information effortlessly. I would recommend them in a heartbeat. Thank you, APC for all that you do!

Honestly I do not like giving anyone a bad review, but I cannot recommend this vet. I have taken…read morethree cats here so far and was never "wowed" by them but usually they're ok. The last few visits have been incredibly frustrating with bad customer service. The staff and vet techs are very friendly but I do not think the vets are experienced. I do feel that their business model is designed to try and get the maximum amount of money from customers rather than effectively treat animals. I am leaving after being a customer for many years and would urge others to do so as well.

Not sure about the low reviews - I had a great experience with Bond Vet. My dog was extremely…read morenervous but all of the staff were very accommodating and understanding. We were unable to complete all of my dog's needed vaccines during her visit due to her anxiety and we were able to finish the next day with no problem. I'm glad we have found our go-to vet since moving to Old Town!

They were incredibly kind, generous with their time, and deeply sympathetic during a horrible and…read moretraumatic event. My Merlin Cat collapsed and began seizing in the morning of Jan 6, so I immediately grabbed him and drove to Del Ray Hospital (much closer than my usual cat clinic in Kingstowne). Their current policy is to call ahead so they can let you in during an appointment, but when I knocked frantically at their door, with Merlin Cat in my arms wrapped in a thick towel to keep him warm. One of the staff quickly opened the door and ushered me in, asking what I needed and what had happened. I don't even remember exactly what I said, but they immediately took him to the back while another person took me to an exam room. Unfortunately, Merlin Cat was gone and I just lost it completely. One of the staff (and I am so sorry I can't remember any of their names), stayed with me while I cried, and another person brought Merlin in the room so I could say my goodbyes. They told me to take my time and let them know when I'm ready. I was there for nearly an hour, and they just periodically checked in, spoke about logistics when I was calm, but mostly gave their sympathy while my bf and I cried over our boy. He was only 7, and I'd expected to have 10+ more years with him. They took very good care of Merlin, even though this was our first time with them. They treated a grieving owner with kindness. When I picked up Merlin's ashes and pawprint, the lady who handed them to me just held my hand and expressed her sympathy again. Then I got a lovely sympathy card from the staff. I haven't read it yet, I'm not ready, but I appreciate gesture so much. So for being so kind and so empathetic and for their sincere sympathy, thank you. I don't want Merlin forgotten so...check out his silly face.

We have been long time patients, but the care has declined over the years. For routine vaccines…read moreand check ups it was acceptable, though we noticed we never saw the same vet twice. As our dog grew older, we have recently caught major gaps in the care for seniors. A new chronic condition was caught later than it should have been and not managed appropriately. Common side effects were not checked for, despite being in her records. Routine tests for this condition were not checked and even after I followed up, neither vet I spoke with suggested doing those tests. This was caught after a trip to the emergency vet, and when I e-mailed explaining that my dog had been in the emergency vet and asking if she had had certain tests at either of her appointments in the last six months. I got a one-sentence follow up saying that they didn't do those tests. No check in, no inquiry about how my dog was doing, no offer for follow up care. We have switched and can no longer recommend them for anything other than one-off issues or vaccines. The young, rotating vets do not seem set up for success here.

A very caring animal hospital. Staff is very kind, and we have gone for many years with our dog.read more

We love bringing Jolene to see Dr Baumsteiger. Jolene has had an assortment of issues (eye scratch…read morethat wouldn't heal, UTIs, back pain/ivdd scare). Dr. B takes time to personally follow up later via phone on how Jolene is doing after seeing any specialists. We don't feel rushed and she draws conclusions based on scientific evidence. Jolene has had a lot of same-day emergencies and sometimes they can fit her in; sometimes they can't... we like going to VEG if it's an emergency and Dr. B isn't available. Two paws up!

Dr. Eric, his Vet Tech Eric and the front end staff are HANDS DOWN the BEST in NOVA! He's been…read morecaring for my dogs for almost a decade. I took my Bully to him yesterday and they treated my dog with love and care. He fully explained the issue and gave us some meds and recommendations to get Brutus back to the path of wellness. I will not go to any other Vet other than Dr. Eric....he's the truth and it seems my pooch is already feeling better. They have VERY good fees and regardless it's worth every coin spent! Nova Mobile Vet is the place you want to take your pet!

Everyone here is very pleasant and helping. Makes me feel special, great location, easy to get to…read more Always look forward to going to this dentist office. Highly recommended!

Having someone take care of your beloved peya while you are away can be a nerve wracking situation…read more With passionately pets no more nerves. They are reliable, efficient, and actually care about your dogs or cats. They have taken care of my two dogs for a while now while we travel and I always come home knowing the pups were well taken care of. Passionately Pets does its job and I will always use them.

It was my first time getting a pet sitter ever for my two adult cats a few months ago, and the…read moreservice was absolutely outstanding. Super thorough, professional, and kind! They left me report cards and photos daily to view in the app, so I was updated the whole time. Absolutely would recommend to anyone who is new to petsitting and might be nervous about having a stranger come over while you're gone. They made me feel so comfortable and confident! And of course they took great care of the cats :)