Felt the need to update my review about NOVA Mobile as I have been a client now for about a year and I feel even more strongly about them than I did previously.
From about February until mid July, Dr. King (and usually Tara) were at my house monthly, and then from June until mid-July, weekly, for visits with my German Shepherd, Deacon. He was going downhill fast, but Dr. King did quite literally everything he could to not only extend Deacon's life as long as possible, but give him a really good life until the end. Every visit Dr. King would explain to me what was going on, treatment options, and make sure that what he was doing was truly the best thing for Deacon.
Early on in the process of working with him, I told Dr. King I would need him to tell me when it was time. Deacon was my world and I knew I couldn't make the call on my own.
The last three weeks he was alive, Dr. King tried everything to keep him healthy - ranging from pain medications to acupuncture. Unfortunately for all parties involved, Deacon was too sick and his disease progressed too quickly.
I emailed Dr. King late over the 4th of July weekend one night, knowing he was on vacation, but wanted to give him an update on Deacon as I felt lost and didn't know what to do. He responded very quickly to me- even though I titled my email with 'don't respond until you're back from vacation', knowing that the situation had gone dire. While his email back said what I had been dreading for the past year, that it was time to put him down, he even took the time to call me WHILE HE WAS ON VACATION, to see how I was doing.
Dr. King then re-arranged his (and Tara's!) schedule to be the ones to come put Deacon down, as they had been the ones there every step of the way.
While the morning we put down Deacon was hands down the worst day of my life to date, I am still so comforted by the compassion they showed throughout the entire process. Even in the midst of a pandemic, they allowed my angel to pass at home, in his favorite napping spot, in the kindest of ways.
They made an extremely upsetting process as kind as possible and both Dr. King and Tara are such amazing people. Their true love and devotion to their job and animals is evident and I am forever grateful for the compassion they gave Deacon (and myself) during his last moments on Earth.
When Dr. King arrived to put Deacon down, he said he was sorry there wasn't more that he could have done for Deacon. Dr. King, you did more than anyone else would have done. You gave me an amazing last year with him. He looked healthier than he had in years. He played more and had more fire in his life than I had seen in years. You gave him your all and I am forever grateful to you for what you did for him in his last months. I am sad there wasn't a cure for his degenerative myleopathy, but you gave him and I more than I ever thought was possible.
There are some things in life you will never forget and how well Dr. King and Tara treated me as a client and Deacon as a patient is one of those things. It is rare to find a business who cares SO deeply about their work, and I cannot say enough about how NOVA Mobile embodies this.
Tara and Dr. King are the most amazing pair - and I am forever grateful to the love you showed Deacon in his final moments. I miss him every day and am sobbing writing this but also comforted knowing you did everything you could and he died with the same dignity and grace he brought to this planet every day.
If you were ever in doubt about whether or not this vet practice is for you, know that if you want a vet who will show your pets the same love and compassion that you show them, this is the place. They will do everything they can to ensure your pet gets the best possible care. read more