Losing a pet is never easy, and having to say goodbye to my daughter's beloved bird--especially on…read moremy birthday--was incredibly difficult. From the moment I walked into Heavenly Paws Cremations, Donnia made an emotional time so much more bearable. She welcomed me with warmth and compassion, sitting me down to explain all my options with patience and care. They have a beautiful selection of urns displayed in a separate room, allowing me to choose something special. The entire process was handled with professionalism, promptness, and clear communication, which I truly appreciated during such a tough moment. I was even able to get a footprint, a handprint, and some feathers, which meant so much to me and my daughter as a way to remember our sweet bird. When I received the remains, they were placed in a lovely velvet bag, showing the attention to detail and respect they have for both pets and their owners. I cannot recommend Heavenly Paws Cremations enough for anyone going through the loss of a pet. They made the process seamless and dignified, and their quality products and compassionate service made all the difference. Thank you, Donnia, for your kindness--you truly helped make a heartbreaking experience a little easier.

The professionalism and care at Heavenly Paws is top notch! I took my 40+ year old Amazon parrot…read morehere for cremation and they were so kind during intake. I chose a small necklace with a vial, heart and wing attached as an urn keepsake. When I picked him up 2 days later I found a claw print in the bag with him! I highly recommend Heavenly Paws Cremation. I felt confident leaving Poncho with them. Laura and the rest of the staff were wonderful to us!! I am so happy he is home, we will be sprinkling the rest of his ashes at my grandparents graveside who were his first owners.

In Maryland, they have been very kind to my daughter with the loss of their cat…read more And over the weekend, they lost their dog.

Three words: Kindness, Compassion, and Dignity. These folks have as much respect for our pets and…read moreour sense of loss as the best human mortuaries. I wouldn't think of entrusting anyone else with my beloved Cocker Spaniels. Thank you!

Lost my babygirl after 16 years of being together. Rainbow bridge let me and my family have our…read morelast goodbye to our beloved when we dropped her off. Welcomed her back home two days later in a beautiful wooden urn. An amazing company that you will not regret choosing. The most respectful and professional people who listened to our needs. Could not have thanked them enough.

We lost our little Omega on 9/11. I checked out various pet cremation services was not feeling…read morewarm and fuzzy until I contacted Rainbow Bridge and spoke with Zane. Zane and Logan were wonderful, respectful and explained the process to me. There were no red flags - others wanted a fee for private cremation but if you wanted to observe the chamber they then asked for an additional $350 for that. Logan did a wonderful job with the clay paw prints. Everything about them made me feel like I was in good hands. I actually chose to drive to their location and it was worth the 1-hour one-way trip! Highly recommend them.

The staff is nice. They gave good advice and alternative options. The bad part is they don't have…read moreenough staff and busy. Therefore the wait is very long 2 hours plus at minimum. Its also very pricey so have you money in order. Some tips are bring a drink, snacks, charger and entertainment. Also have nothing else's to do for the rest of the day. Basically treat it as an emergency room for humans.

WECare is a great place to take your pet to in the event of an erergency, but be prepared to wait…read more I had to take Chewie here on a sudden, emergency visit. The staff was very friendly and helpful - particulary the techs and the vet. Despite the obviously negative situation, the experience was as good as it could be despite a lengthy wait (and a pricy tag). I would recommend WECare but I would also recommend having pet insurance!

Highly recommended . We were greeted with kindness . Ms…read moreAngela gave us a choice to wait in the lobby or a private room . Then Marcos who met us in the parking lot accompanied inside the place . With all the grief we were feeling with our loss, Marcos was very patient and showed so much empathy . It wasn't a hush hush procedure. He spent so much time with us explaining the whole process . There is so much support and understanding . How thankful we were when we left . Our beloved Joshua was in good hands treated with so much respect and dignity . He was Family and surely Marcos was exceptional with that . We are so blessed and thankful we had found this place . So family oriented . Highly recommend this funeral place both for loved ones gone and pets . The personal treatment is exceptional. Thanks so much . Portia & Carmencita Fiesta

They took amazing care of our boy Spottie Pippen and the personal touches such as his paw prints…read moreare cherished items from our dear Bunny.

A friend informed me about this place after my fur baby transitioned. I was planning on taking her…read moreto Falls Road Animal Hospital where she was being treated, to be sent off for cremation. However, my friend suggested I take my fur baby to this place instead, because she was going there to pick up one of her pets' cremated remains. Since she wasn't sure on how to get to Falls Road Animal Hospital, I decided to ride with her to this place. After we arrived I was told that the total for my 9 lb dog would be a total of $283.00 (?!) which came with a very small wooden cheap urn - no memorial plaque included. The person that was assisting me was named David. After he took my fur baby's body from her carrier, and placed her on a table in a back room, I went to say my goodbyes to my precious fur baby. When I saw her on the table I noticed that there was some body fluid that was aligned with her nose inches away from her body. Which meant that he didn't take care with taking her out of her carrier to put her onto this table. When I left from the room, after saying my goodbyes and I love yous' to my fur baby, I noticed he had placed her carrier by the front door. I'm not sure if this is protocol or he just wanted me to hurry and leave after I paid $283.00 ??? I asked that some of her ashes be put into a different bag for her original human, before I adopted her. He told me that she would be ready for pick up in a few days, which should have included one of her favorite little teddy bears that was to be cremated with her. The same friend brought me back to this place to pick up my precious fur baby's ashes. The second guy that answered the door immediately looked at me, looked at my friend, whom happened to be white; and said , "She's first." He assumed that we weren't together; because I came into the door first. I don't know if it was racial bias; but it sure felt that way. After this disturbing event; all three of us went into a back office. He had my fur baby's ashes on the desk. When he handed her urn to me it there was no weight to it ?! Then he showed me her ashes that were inside a plastic bag; (if these were even my dog's ashes ???). I noticed that it was a very little amount for a 9 lb dog, which was very suspicious. Because of this odd amount, I researched the amount of my 9 lb. fur baby's ashes that I should've received. Her ashes should've equated to three to five pounds of cremated ashes ! And when I realized that it was way too little for my fur baby's ashes for her original human, in her bag. I asked if he could put a little bit more into her bag. When he did this he did not take proper care he opened up my bag of my precious baby's ashes and carelessly began to pour some into the other bag ! While he was doing this careless act, he spilled some of my baby's ashes onto the desk- ( again...if this was even my fur baby's ashes) and just non-chalantly swept my fur baby's ashes on to the floor !! In that moment, I regretted taking my friend's advice and to take my baby to this place ! Considering the way me and my precious fur was treated I really regret taking her to this place ! I regret not taking my precious fur baby to Falls Road Animal Hospital to be sent off for cremation. Because it was more affordable and she and I would have been treated more respectfully. And Falls Road gives you options of what type of urn you want for your fur baby; not some cheap box ! I must say, I do believe that my race played a part in the way me and my precious fur baby was treated ! I would never suggest anyone, especially POC, use this place if you truly love your fur baby. And if you want to be treated humanely during your grief of the loss of your precious fur baby !!

One of the most important things is I forgot to add that the guy says to me. Well, you know I don't…read morewant to sit here all day. You know what I mean? A few months later my brother did need to use a cremation service and he called there and said that he had great service so I don't really know what went wrong when we had our sweet Rexy cremated there. But as bad as my experience was my brother said his was good.

I will forever be grateful to the vets, the techs, and ALL the staff at VEG. A few weeks ago, our…read moresenior kitty collapsed and was having a severe respiratory crisis. From the moment we stepped through the door, every single person around us leapt into action to save our girl. I have never experienced an emergency to this severity with a pet and was an absolute mess myself when we brought her in. The team worked to quickly stabilize our cat and were so sensitive and kind with my husband and I as we were grappling with extreme anxiety and anticipatory grief. Dr. Watson was the veterinarian we dealt with in those first critical hours, and she somehow struck the perfect balance between professional and warm. She sat with us while we talked through the possibilities of what was happening, the plan for diagnostics, and the decisions we should be prepared to make. It felt like being taken care of by the most knowledgeable friend you've ever met. Once we determined our cat was going to make it and be hospitalized over night, we literally felt so comfortable leaving our girl in the care of the wonderful staff. They told us multiple times that we could call at any time for an update, and we took them up on this offer when I woke up in a panic around 4am. Dr. Beckford immediately got on the phone with me, providing me with a lengthy update and allowing me to ask as many questions as I needed to feel comfortable knowing our cat was doing well. The next day when we returned to pick up our cat, Dr. Shah took so much time talking through the details of her condition and what we would do to treat her at home in the future. Instead of just doing the bare minimum, it felt like he was caring for us and for our cat like she was his own. Even on our way out the door, every vet, tech, and staff member kept reminding us that we could call or message them at any point if we had further questions or concerns. They truly mean this - even after your pet has gone home, they will gladly help reassure you or answer questions if your pet's condition changes. Since this is an open concept ER, we watched this group of vets and techs interact with a variety of pet parents for 6+ hours and at every step, you could tell that they were performing above and beyond the call of duty to do the best thing for every one of the animals that came through their doors. We were on the receiving end of that empathy, thoughtfulness, and expertise at every single turn and I would highly encourage every dog or cat owner to keep this clinic in mind for any future emergency that you might have in the future.

They are always fantastic. Have had to go a couple of times…read more The staff goes above and beyond to help you understand what is going on with your pet, what they are intending to do and keeping you updated in a timely and courteous fashion. I won't go anywhere else in the area and they do have other locations, which is great. Highly recommend - especially when you are in an emergency and you want excellent care fur your fur baby. While I hope to not have to go back anymore, it's very comforting to know they are there.

I've had to use their services for 3 of my pets, they were so amazing! from the lady answering the…read morephone to the gentleman meeting me at the side door to the guy walking me through the process and then getting notification my fur baby was ready to be picked up. It helped immensely during this time of grief. They all were so patient, kind and understanding I cannot say how appreciative I am of them all. And the care and attention they gave each one of my furbabies was beyond(!). No one tried to rush me, they let me take as much time as I needed throughout the process, including moments with my furbaby.

Andrew took amazing care of my cat Leonie on 5/30/24. I asked for some of her hair since I hadn't…read morehad a chance to get it when she passed the night before, and he went out of his way to get as much as I wanted from her. I had her back within 3 hours. A few years ago when my dog passed away, I had her back within 20 hours. It's nice to have this service instead of having to send your babies away and receive them back through the mail. Instead you can take them and pick them up yourself. He was very kind and patient with me. I really appreciate it.

Would like to think Chris specially for what he did for us and how nice he was when we drop off…read moreBailey Eugene. We saw how Chris took special care of Bailey Eugene when we left. He made us feel a lot better after we drop Bailey off and he was great with us when we pick him up. I have told my friends if they need someone give him a call. We will you him again when we need him. Thanks again from us and Bailey little sisters. The Selke and Little Sisters

Chris from Faithful Memories was great to work with at a very difficult time. Chris came and picked…read moreup our dog within 15 minutes of the departure of the vet from Paws at Rest. Chris was caring and respectful of our furry family member. He delivered our dog's ashes in a beautiful wooden box within the week. Cost was reasonable and included door-to- door service.

I cannot recommend this company enough! Ms. Grace and her team were absolutely WONDERFUL to work…read morewith! Our dog, Loki, passed away unexpectedly at home. Ms. Grace's team arrived at my home within an hour to remove Loki and returned his ashes to our home within a 2 week timeframe. The packaging was beautiful and Ms. Grace and her team were tremendously kind, compassionate, and thorough.

From the owner: Keepsake provide passionate home removal and cremations 24 hours a day 7 days a week.read more