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    Heavenly Paws Cremations

    4.8 (25 reviews)
    Closed 10:00 am - 3:00 pm

    Services - Heavenly Paws Cremations

    Pet cremation services

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    My sweet baby boy kitty Pumba

    Last Friday I lost my kitty son Pumba my life and my happiness.Pumba been with me 16 years and he always will be my kitty son.The pain is unbearable and I am very heartbroken. I called Heavenly Paws Cremations and talked with Dave.He been extremely kind and helpful.I arrived around 1 pm.Janie who is working for Heaventy Paws Cremations greed me with great respect and kindness!Janie helped me with all arrangements.She been so wonderful and helpful.She is huge animal lover and knows how difficult loosing your beloved animal. I been using Heavenly Paws Cremations for many years and always had outstanding experience.The all team treats pet parents and Pets with great respect and kindness!I will never go to any other place. I am real person and my comment is 100% true!God is my Witness!

    This is our fur baby, Melon. 1998-2020 RIP Baby Girl
    Tamara J.

    I waited for a bit to write my review to make sure I would be more objective than angry sounding. We lost our precious cat of 22 years. She was with us from birth and she was very much a part of our family. So, you can imagine that on the day she died, we were terribly heartbroken. That being said, we knew she was dying and we called Heavenly Paws the day before she died. The man we spoke with, whose name I don't recall, was very kind. He was sympathetic and told us to just come in when we needed to. So, when she passed, we took her to Heavenly Paws. The location is unassuming and the name, "Heavenly Paws Cremations" is NOT on the door. When we arrived on 2/25/2020, we were greeted by a kind, older lady who was also sympathetic and kind. She went over pricing options and, of course, in our sadness, we picked an urn - and another little tiny urn for a small amount of her ashes to go to another family member. Those prices add up fast! But, when it's your little one and you're so upset, price tends to not be the bigger concern, sometimes. Oh...and this was the first time I had used a private crematorium. In any event, the lady was very kind and reassuring that our cat would be handled with care and very carefully. She even said the could take an additional bit of ashes and put them in a bag for us to add to another urn of our choice (I asked if this was possible). Of course, we paid before we left and that was that. The next day, they called and said the ashes were ready. Unfortunately, I could not get off work in time to go pick them up. But, the next day (2/27/2020), I made sure I took off at 3:30 to get there before they closed at 5 PM. We live in Woodbridge and this place is in Chantilly. Unfortunately, on our way (as is typical in Northern Virginia), we hit a lot of traffic. So, I called to let them know we were on our way, we hit some funky traffic, and that we might be a couple of minutes late. The man who answered the phone (who was NOT the same man I talked to the first time) was not understanding and told me they closed at 5. I asked him if they would still let us pick up our cat if were a couple of minutes after. He said he didn't think so, but said he'd ask if anyone could stay. After a brief hold, he came back and said that unfortunately everyone had to be gone right at 5. Really? I was already on my way and hurrying as fast as I could! I called back and let the same not-so-kind or understanding man know that we were not turning around (which is what it sounded like he had hoped we'd do) and that we were still coming. He, in turn, let me know if we were not there by 5, no one would be able to give us our cat's ashes. So, I made sure to add that I would appreciate if they don't close early. Hmph. Fortunately, we made it there 15 minutes before they closed. When I walked in, the woman at the receptionist desk (not the same one who saw us before) asked my name and proceeded to get our cat. She showed me the urn and the baby urn and a separate bag. She said the ashes were in the bag. I'm thinking, "WHAT?" I asked her why they wouldn't put the ashes in the urn. At that point, I had instant attitude. I drove in nearly an hour and 15 minutes of traffic to get my cat's ashes - rushing to make it before they close right at 5 (and not a minute after) - and they tell me that the ashes are not in the urn?! WTF? I asked why they would be separated and she advised that a lot of times people don't want the ashes in the urn. "What? Really?" That's what I said. She said she'd be right back and she took the bag and the urns and went in the back. When she returned, she said that the ashes were actually in there. Gee, thanks. So many emotions with the passing of my sweet fur baby of 22 years, so much money, and once they had our money, the sympathetic/understanding level of consideration went out the window. So, in a nutshell, the beginning experience (when I needed them and I was so upset) was good, but the final experience was less than desireable. It left an unpleasant "taste", so to speak. If ever I had a sense of buyers remorse, this was one of those times. Unfortunately, nothing can be done when the "goods" have already been burned. I don't even think the lady thanked us for our business. Oh, and there has been no follow-on call or card to thank us for our many hundreds of dollars in business to them. I just think that when there is clear competition and there are businesses willing to go an extra bit to have a satisfied customer - especially in an industry as delicate and specialized as this - Heavenly Paws could do MUCH better. No, I can't recommend them. They could have made this final interaction so much better, but they chose not to. Based on this and knowing that no one else should have to be treated so inconsiderately, especially while grieving the loss of a pet family member, I just can't give a good recommendation.

    Marianne W.

    My 16 1/2 year old kitty named Sydney passed away at home this past Monday. Unfortunately I was out of town when she passed. I checked for cremation services and Heavenly Paws was the first one I called. I spoke to the kindest, most compassionate woman who understood my pain and assured me that my Syd would be treated with dignity and cared for as they treat their own pets. She reminded me that the joy of loving Sydney for over 16 years was worth the pain of losing her. My husband took Syd and we picked up her cremains on Thursday. The staff was true professionals and Sydney's paw prints and fur clippings were also given to me. Her remains are in a beautiful teak box and in a blue velvet bag. I had an opportunity to thank them and let them know how much I appreciate all they did. Now my Sydney is in no more pain.

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    Very professional, kind and caring - they got my sweet Lukie back to me the next day. Helped to make one of my worst days a little better.

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    Review Highlights - Heavenly Paws Cremations

    They gave me the ashes in a little blue velvet bag inside a box, and bigger velvet bag with my cat's cremation certificate, paw prints, and fur clippings.

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    Gentle Vet Housecalls - Mikko

    Gentle Vet Housecalls

    (32 reviews)

    I can't recommend Dr. Beth enough. I found her in one of the hardest moments of my life, when I…read moreneeded help guiding my sweet dog, Peanut, across the rainbow bridge. Even though she didn't know me, she took time out of her day off to come help us, and I will never forget that kindness. She treated Peanut with such gentleness, dignity, and love--as if she were her own. The care and compassion she showed brought me a sense of peace in an incredibly painful moment. I truly feel like the universe placed Dr. Beth in our path to remind me that every life deserves a gentle, dignified goodbye. Even in my moments of guilt--wondering what more I could have done--I'm reminded that what I gave Peanut was love, compassion, and tenderness, and that matters deeply. That kind of care can exist even in the darkest moments. - this thought process is supported by the resources Dr. Beth left me! She provides a booklet on dog grief, and talked through so many things with us. Peanut isn't gone--she's still with me, and her life mattered so much. I believe she brought Dr. Beth into my life to show me a deeper kind of kindness--one I want to carry forward. This experience reminded me that we can choose compassion and dignity, even when it's inconvenient, and that those choices can profoundly impact others. Dr. Beth showed me that in the most selfless way. Dr. Beth isn't just providing a service--she's giving families comfort, calm, and a truly beautiful goodbye. I'm so grateful we found her, and I will always carry this experience with me. Dr. Beth is my hero I can't recommend Dr. Beth enough. I found her in one of the hardest moments of my life, when I needed help guiding my sweet dog, Peanut, across the rainbow bridge. Even though she didn't know me, she took time out of her day off to come help us, and I will never forget that kindness. She treated Peanut with such gentleness, dignity, and love--as if she were her own. The care and compassion she showed brought me a sense of peace in an incredibly painful moment. I truly feel like the universe placed Dr. Beth in our path to remind me that every life deserves a gentle, dignified goodbye. Even in my moments of guilt--wondering what more I could have done--I'm reminded that what I gave Peanut was love, compassion, and tenderness, and that matters deeply. That kind of care can exist even in the darkest moments. - this thought process is supported by the resources Dr. Beth left me! She provides a booklet on dog grief, and talked through so many things with us. Peanut isn't gone--she's still with me, and her life mattered so much. I believe she brought Dr. Beth into my life to show me a deeper kind of kindness--one I want to carry forward. This experience reminded me that we can choose compassion and dignity, even when it's inconvenient, and that those choices can profoundly impact others. Dr. Beth showed me that in the most selfless way. Dr. Beth isn't just providing a service--she's giving families comfort, calm, and a truly beautiful goodbye. I'm so grateful we found her, and I will always carry this experience with me. Dr. Beth is my hero I have attached some pictures of my dog peanut for some giggles and along with the memorial items I choose. Her ashes are under the box lid.

    We were referred to Dr. Beth by South Paws Animal Hospital, after it became clear that there was…read morelittle left that we could do for our little kitty. She had either large cell lymphoma or carcinoma (was inconclusive) but either way it was really bad at the end. Dr. Beth has the knowledge to help you understand what is happening, the compassion to guide you through it, and the kindness to come out to our place at some inconvenience to herself (last minute, outside regular hours, etc). I loved that she gave us special family time with our girl as we went through the steps of the at home euthanasia. I loved that she said some words of gratitude for her as she passed, almost like a mini memorial service. It was painful, it is painful, but I don't think I could have asked for a better person to lead us through an extremely difficult decision. I see sad photos of animals here. I choose to remember my kitty when she was at her happiest, and that's the photo I'm sharing here.

    MedVet Northern Virginia

    MedVet Northern Virginia

    (222 reviews)

    My kitty had a seizure for the first time and we had to rush her to Medvet because it was after…read morehours, as always they took great care of her.

    You want to spend thousands of dollars and have your dog die in the end? This is the place for you…read more You will bring your 19 month old puppy to the internal medicine department with chronic diarrhea and vomiting because her normal vet referred her to a specialist. The specialist will say "Change her diet" even though you will have told him that you've already done that multiple times. You'll follow his instructions and see no changes in your dog. She begins to lose weight even though she is eating. You will go back, your dog will still have diarrhea and vomiting, and he'll suggest doing an ultrasound. You get the ultrasound done, and he'll say he's found "abnormalities" and then suggest "changing her diet" instead of trying to treat the abnormalities, and if we really want to find out wrong, she'll need an endoscopy procedure. So, you'll change her diet again, see no changes other than increasingly concerning weight loss, and spend multiple thousands of dollars for the specialist to perform the procedure. Your dog will be under anesthesia for several hours while he obtains 20-30 biopsy samples. The results come back a week later and the specialist will point out further abnormalities and stomach ulcers, and suggest you "change her diet" instead of treating the problems. Three months will go by and your once vibrant, healthy 50 pound dog will now be a walking skeleton, losing roughly 20-25 lbs. You've done everything in your power to save her life. She will stop eating and drinking water altogether for 4 straight days and become unresponsive at times, spending her days laying helplessly on a bed, with no energy do move at all. Her body temperature will noticeably drop, even though the room is at 75* and she's under a blanket. She will struggle to climb stairs or hop down from the couch, when she does decide to move. You see her suffering and on CHRISTMAS MORNING you will make the painful decision to end that suffering. You will bring her to MedVet, where she has already been seen for 3 months, including an ER visit, where they suggested hospitalization and an estimate for services which she has already recently had done, instead of an IV or any real treatment, and the vet tech will come in with a cone, because she is scared a dog with no energy will bite her. That vet tech will then, with all the compassion and empathy in the world, pull your dog by her neck, trying to drag her to the back, so, apparently, the doctor can look at her. 10-15 minutes will go by and nothing will be discussed with you as to what's going on. Then, the American Hero, who was an Army vet will come into the room and tell you you have have beautiful Belgian Malinois and say that she used to treat them while she was in the Army, and even though yours is severely emaciated, and has IBD, she will not euthanize her. If we want, however, we can surrender her. No one will ask why you are there with your beloved family member on Christmas morning, trying to end her suffering. They will just assume you are a piece of garbage who does not want to take care of a sick dog. You will leave and endure watching your dog suffer another two days before her normal vet clinic reopens. So, after nearly $7000 of credit card debt from procedures performed by the specialist, and visits to the ER and clinic, and prescription medications with very little instructions, in order to try and save my dog's life, all I have to show from it is a lifetime of pain, many years of payments, and a little cedar box that contains the ashes of my beloved dog. This place does not care about you, or your dog. They care about your wallet, and trying to obtain every dollar that's in it, at all cost. I love you, Coraline, and I'm sorry I took you here.

    Pretty Paws

    Pretty Paws

    (131 reviews)

    We initially loved taking our doodles to get groomed here when Jina was the owner but they've…read morechanged ownership since then and we've decided to part ways with Pretty Paws. There have been several changes implemented due to new ownership: 1) They no longer have cage free grooming and they put our dogs into kennels while they wait for us to pick them back up 2) Prices have gone up about 2-3 times due to the rise of inflation which is understandable but wanted to share to other dog owners for awareness 3) They use an assembly line process for grooming which is faster so our large dogs are typically in and out within ~2 hours Although our doodles typically came out well groomed for the most part, they both began to dread coming in and felt more anxious than usual, which wasn't a good sign to us. Additionally, the new front desk staff (male) could work on his customer service etiquette as he has came off as condescending multiple times to both myself and my husband regarding the care of our dogs. Our other friends who also brought their dogs here have shared similar sentiments. This is not their fault, but the location can be challenging to get to during traffic hours (they close at 4PM Monday through Saturday) since it's right on 50 and a lot of cars are going out west.

    I have been going here for over 6 years - I found the post I originally made about this place…read more WELL. 5 stars no longer applies. I moved away to NY for 6 months and when I came back I went straight to the same groomers my Pup had been to since he was a puppy. I called to make my usual appointment and was asked To resubmit veterinary information again in a rude manner. Then when I arrived I was greeted by a new face at the desk. A man who said he was hired to do everything the right way unlike "before". Yet when I Asked if they were under new Ownership the man said, "NO" Here are my following reasons for their 1 Star- 1. New ownership Yet the man at front desk outright told Me ownership did not change. WHY LIE About the switch? 2. Price- increased and they even charged me. Handling fee bc they said my Dog was unmanageable, yet, the previous owners LOVED HIM. 3.customer service- new guy upfront-He was unprofessional and unpleasant. I shouldn't have left my dog especially because I felt Something was off with this man's energy. But I summed it up to maybe he was having an Off" Day. He was just rude and unkind, unlike previous owners. He would go on and on about how he was there from out of state bc his mom was unwell so I also felt bad for him, but I was also on a tight schedule. I just found this to be extremely unprofessional. Get this- I tried something new with my pup for the first time and had his tail Colored ( safely of course bc this is practically my Son). The man comments- he's not a fan of Color but to each their own. That owners who dye their dogs should do their research on how bad it is for their pets... uh really? I just ignored his unwarranted opinion but was quite upset by it. 4. going to trust myself and my pups initial reaction when picking him up. He use to love Going to the groomers and now he's terrified. 5. I paid extra for teeth cleaning which I could tell was not done and they did not trim his dewclaws which was previously always cut. At pick up, even though I was trying to get out of there as much as my dog was, the man proceeded to lecture me about taking care of my dog at home, so that he is not so matted, and that is why they had to shave him all the way at this point, I was so traumatized I just wanted to get the heck out of there, so I just paid and left as unhappy as my pup was. Oh and before I could finish paying the man asked if I was going to tip bc it is customary... really!?! I'm in the service industry I'm well aware... Never going Back - sad about the changes!

    Heavenly Paws Cremations - petcremation - Updated May 2026

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