A father & son who are knowledgeable, reliable, and honest mechanics. They are always busy as the…read morecommunity trusts their hard work and integrity. Five stars!

I took a vehicle to Byford Automotive for a front-end alignment because he was highly recommended…read more I knew that he sometimes takes a while to get to a vehicle, so I called and asked how long it would take to get my vehicle finished. He told me that he should be able to get to it within 2 or 3 days. I called every few days (not every day because I didn't want to pressure him) to see if there was any progress made. He kept telling me that he had become swamped and he would try to get to it that day or the next. Two weeks of being told the same thing for a job that takes a very short amount of time, I called and asked if he had worked on it. He said that he had started on it and that he was going to try to finish it this evening. I told him that I had found another place that could do it while I wait and I would be by to pick it up. I asked if I owed anything for the work he had done on it. He said, "No ma'am, but don't ever bring it back." After he lied to me for 2 weeks and then treated me like that, he doesn't have to worry about me bringing anything to him, ever again.

Picked up right away, at 7 p.m. on a Friday night. This gentleman was friendly, kind, and answered…read moremy questions clearly. Will definitely be keeping him in my phone contacts.

Wow! What a fantastic experience! I'm truly amazed by this place. Talk about a business that will…read morego the extra mile. My experience is below, but if you're just scanning reviews to find out whether or not to do business with this place...Stop now and just head up there. I walked in with a rather unorthodox request. I was greeted by Travis (the owner) with a smile and a handshake. See, I had taken it upon myself to attempt to replace the alternator on my '05 Volvo XC90 V8. Big mistake on my part. After messing with it for 14 hours in total I had a non-mobile vehicle and a half finished alternator job. I asked if someone from the shop would mind coming out to my house to take a look at my vehicle in person and give me an estimate on what it would cost to fix. Of course this is not a typical service that they offer. But Travis with his kind heart came out after he closed that to my place and checked out the situation. He gave the best advice he could on his part with a general ballpark figure. He advised up front that he doesn't typically work on Volvo's, but he was pretty sure he could get the job done. I dropped off my vehicle at his shop while he was closed over the weekend. Thinking that it would be ready sometime the following week. To my surprise, I got a call at 2:30pm Monday afternoon letting me know that it was ready to be picked up. After all my errands for the day it wasn't until 5:30pm that I was able to reach back out to him about coming to pick up the Volvo. He had just walked in the door of his house after closing up his shop for the day. Going above and beyond again, he kindly offered to meet me back up at his shop right then so I could pay him and pick up the key. What he charged was MORE then fair for all the work I gave him. It was a big challenging job on a vehicle they were unfamiliar with and they handled it beautifully. I won't be taking any of my vehicles anywhere else for service from here on! Thanks guys!

Great shop, amazing communication, and quick turnaround. I went in for several items and had my…read morevehicle back and ready to go in no time.

An Arizona driver passing through, was taken care of promptly and professionally, great shop!read more

If you're looking for a good mechanic shop that could work on any vehicle, including diesel trucks,…read morethen I HIGHLY recommend Hometown automotive. The mechanic Dawson is amazing. Very knowledgeable and has worked on all my vehicles. From my Duramax, to my Tundra. Great customer service, and quality work, with fair prices. They just did my rear brakes on my Toyota Tundra and my Acura MDX. Very few mechanics can actually work on both diesel and regular vehicles.

0 Stars I originally called because the used vehicle I…read morepurchased had some exhaust leaks and I needed them welded up in order for it to pass inspection. He agreed that he could do it for a reasonable price so I took it there and he got to welding. He wasn't able to weld all of the leaks, and the few that he did get fell apart. I drove directly from the shop to an inspection station and the leaks were worse and I failed. In addition to the exhaust leaks, the inspection station notified me that a previous owner had removed the catalytic converter so I needed to replace that as well. I purchased a new one and brought it into Hometown Automotive to have it welded in. At any exhaust shop, this should cost $100 Max. When I picked up the vehicle, he charged me $300 to weld in a catalytic converter. Keep in mind that I provided the part. I paid the bill and I didn't even make it home before the welds on the catalytic converter failed and the exhaust broke apart on the back side of the catalytic converter. I finally took a look underneath and the welds were terrible. There were actually more leaks now. I was able to slide the exhaust pipe back into the back half of the catalytic converter and use the metal wire to hold it into place so I could take it somewhere else to have it all redone again. On my way to have the work redone, the front welds on the catalytic converter failed and the exhaust fell off again. I limped it all the way to the shop and had them remove the catalytic converter and replace all of the piping, reweld in the catalytic converter, and I had a performance muffler with a stainless tip' installed for $268. Thats fairly standard industry pricing for parts and labor. When I asked the technicaian at the new shop what happened, he said the wrong type of welder was used, and the welds were bad. When I called back to hometown automotive and explain the situation, he agreed to give me a partial refund (This was October 19th, 2022). It has been more than 2 months, and not a penny has been returned. I honestly would have respected him more if he just told me that he could not weld in my catalytic converter, versus ripping me off for triple the amount any other shop would have charged me, doing incredibly shoddy work, then agreeing to refund me and then not keeping their word. That's what gets me the most, not keeping their word. How very disappointing for a new small business to treat their new customer in this manner. Shame. Response from the owner on Google via direct message: "You failed to mention that your exhaust had been welded multiple times and had cracks and jagged welds all down the exhaust. The first time you were trying to "patch up because you needed an inspection"Or the fact there was 3 different size pipes on the vehicle. And that you also had the entire exhaust replaced So they were no having to do a patch job. Thanks" There was two sizes of pipe. The original pipe, and the pipe used in place of the missing catalytic converter. When putting the new one it, that pipe would have been removed. The lack of professionalism and integrity should be weighted heavily. Even my review on Google has been paid to be blocked. Purely Dishonest.

I have been taking my cars to Mike at the Golden Garage for a couple of years now. He fixed the…read morebrake system on my classic Datsun in a timely manner and at a reasonable cost, replaced the clutch cylinders on another occasion, and also did the safety inspection on several of my cars. My dad has his PT Cruiser serviced here too. They also do state inspections. The garage is a two-man operation. They have an assortment of modern technologies to diagnose and repair modern cars, as well as an intimate knowledge of classic autos. The Golden Garage has two large bays and has ample parking in the grass outside.

Mike is a great guy and doesn't try to tell you things are wrong with your car that aren't. He is…read moreprompt in his repairs and always helpful to give you a less expensive option. Customer service is great and they try to get your car in as soon as possible for repairs. They also do state inspections and help with any issues that arise to pass inspection. If you want an honest mechanic with fair prices, this is the place to go!!

One month after purchasing a Ford Escape from this dealership, the dealership has still not sent…read morethe paperwork so I can title the vehicle. I have talked to the Sales Manager, left messages for the general manager, and time after time I am promised a callback with a status or tracking number for the paperwork, but then nothing happens. Be wary about this dealership,

Wife had truck trouble on New Years Eve. Called Flint to give a heads up that truck was en route to…read moredealership. I understood that being a short work day due to holiday, nothing might happen today. I'm an older man who no longer gets around like I used to... and was coordinating from home on my cell phone. My wife and daughter arrived at Toliver Ford. Where they were greeted by Flint Stone who quickly diagnosed the problem and made the repair, getting my family back on the road. Flint Stone is the King of under promise and over deliver!!! Another GREAT experience at Toliver Ford!

Great people to work with. They were very helpful and easy to work. Took care of my needs.read more

I had a breakdown on the road. I'm so grateful to Mineola Car Rentals! Tanya went above & beyond…read moreto get me back on the road in record time! Returning the car after the repair nearly effortless! No one likes having a breakdown but if you do I hope you get service like I received from Mineola Car Rental! Thanks again, I highly recommend this company!

I have not bought a car from a dealership in years because the thought of having to deal with…read moresalesmen, pressure to buy and frustration have led me to purchase cars in a myriad of different ways. I emailed Dow Autoplex in Mineola about Oct. 29, 2014 and received a response from Mr. Zack Carver within a couple of hours. I went to the dealership the next day and met Mr. Carver and laid out my financial situation, the monthly payment amount I wanted, what vehicle I wanted in terms of a sedan, suv, etc. (I wanted a Sedan) and what I was looking for in a vehicle- safety and great gas mileage. Mr. Carver treated me with the utmost respect and explained how the process worked, what my options were and what vehicles I would be able to afford, according to my terms. While he processed my financial information, Mr. Troy Turner was deemed my salesman and let me drive for a test drive. He was respectful, helpful, personable and made me feel like he was truly interested in making sure I got the right car for me and my family. The finance manager then took me back where he explained my loan, payments and every paper he gave me to sign. I knew exactly what I was signing and was not rushed when I read over the documents. My overall experience at DOW Autoplex in Mineola was overwhelming amazing. I walked out with a 2013 Chrysler, rated high in safety and gas mileage and within my payment range. I will recommend everyone to DOW. In this day, it's hard to find car dealerships that truly have their customers' needs and wants at heart. Anyone walking into the DOW Autoplex will know they've chosen the right people to handle such an important decision. I am beyond happy with my friends experience at DOW Autoplex. I love my car and personally thank Mr. Carver and Mr. Turner for helping me every step of the way through the process. Buy your next car at DOW!

This is absolutely the worst dealership you could choose, extra effort getting the sale and zero…read moreeffort the day after. The service department is abysmal. The management at this dealership is both uncaring and incompetent. There are plenty of choices to buy a vehicle, but do not choose this one.