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EpShuttle

4.6 (10 reviews)
Open Open 24 hours

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Review Highlights - EpShuttle

He also went out of his way advising me on the cultural changes of juarez and El Paso.

Mentioned in 3 reviews

Read more highlights

At My Door Shuttle - Shuttle Service Comfort

At My Door Shuttle

(4 reviews)

Wow. Second time I've used this service, and I can't say enough good things…read more OUTSTANDING communication at every juncture; from the instant the phone is answered, to an instant receipt being generated when you pay, to follow-up communication about the arrival time and date, to communication BEFORE you get on your flight, confirming they're going to be waiting when you arrive, to communication from the instant you step off the plane, to communication when you're waiting for your bags, with clear directions about where you can find them in the parking lot. OUTSTANDING EXPERIENCE: I had to fly in from Northern California to help my very ill, 71 year-old, brother, and had very little time to pre-plan. Was there any guilt or angst when I called to see if they were available, same day? NOT ONE BIT. This time I exited the terminal in El Paso and the OWNER was waiting. He personified everything you could hope for in a small businessman -- courtesy, delivering more than promised, a genuine CARING for his clientele... wow. I typically don't like to talk when I'm being taken from Point A to Point B, and I had a lot on my mind, worried about my brother, but this impressive Entrepreneur was such a joy to speak with. SO knowledgable about a WIDE depth of topics, it made the hour plus drive fly by. The value you get for your dollar, the PERFECT amount of communication, and NOT having to bother people you love or care about to make that drive from El Paso to Las Cruces (and I landed during Rush Hour, no less) combined with the exceptional service, make the price a true bargain. I hope At My Door Shuttle service is in business a LONG time. There's nothing I appreciate more than seeing a hard-working person going out of his way to deliver exemplary service... and this owner checked all boxes in this regard. BRAVO!

DO NOT TRY BOOKING WITH HIM!!! he is extremely unprofessional, and hung up on me for not being…read more"nice enough" to him trying to book my dates. He was making mistakes. He was rude from the beginning and when I said "can you do this or not?", willing to pay him more than $200 to do it, he said "go find a ride somewhere else" and hung up on me. Don't risk it. This guy will screw you over.

Las Cruces Shuttle Service - Spacious shuttle.

Las Cruces Shuttle Service

(14 reviews)

Did round trip with Las Cruces Shuttle. They we're on time, door step pick up and drop off. Our…read moreflight arrived early and they allowed us to board so we didn't have to wait another 1 1/2 hr in the airport. They also do personal package deliveries. I highly recommend them because taxi & Uber would have been more expensive.

Giving it 3 stars because they do arrive on time, were helpful with rescheduling when my flights…read morewere delayed, and were friendly initially (before the event below) and the lady I rode in the shuttle with insisted that she loves them. But considering the events below, I will likely not be using this service again. I prepaid for a one way shuttle. When the driver got there he said that I had not paid. So I talked with the dispatcher, who was super rude about the fact that he could not find my payment. I could not get a ride home until I paid a second time. I talked with the manager 2 days later when he was in. He found my 1st payment easily, but not the 2nd (repayment). He said he'd reimburse the second payment "if" he found the proof of it. I told him I had a receipt, but he didn't ask for it, and did not seem to interested in the proof I could offer, like my credit card statement showing the all of the charges. He just didn't seem concerned at all that they had double charged me. Yes, mistakes happen, but this company was rude about it and unapologetic, even at the management level. I'll save my money for long-term parking at the airport. That would have been much less trouble. I'm sorry to those who that is not an option for.

AndaleRide

AndaleRide

(12 reviews)

All I can say is this service is EXPENSIVE. They quoted me $75 to go to the airport. Uber charged…read moreme $25. And Andale Ride had no one I could reach on the phone, just online. Which is like Uber but I know how Uber works. It would have been nice if someone at Andale Ride had answered the phone. Oh well, I'll stick with Uber.

You cannot go wrong with AndaleRide. Best choice to cross the border from El Paso to Juarez!!…read more Greatest service ever!!! VERY HIGHLY RECCOMENDED. It was safe, fast, and seamless. Got picked up from the airport and taken directly across the border to my hotel in Juarez, MX. I am glad I decided to go with their service after I read all the reviews on yelp, tripadvisor, facebook, and google search. I had never crossed the border from El Paso to Juarez, Mexico. So I was unsure what the process was like. I called AndaleRide and had the pleasure of speaking with Joe. He was very knowledgeable and understanding of my situation. I had to cross over the border and meet up with my wife at the U.S. Consulate in Cuiadad Juarez Mexico. I had many questions regarding safety and procedures. Joe addressed my concerns and was extremely helpful. I used their app to make a reservations for the trip to Juarez and the returning trip back into the U.S. Making the reservation on their app was pretty easy and straight forward. On their app you can even give them your flight number so they can track your flight and make accommodations for you. They send you a text with your driver's name and vehicle information so you can find the driver right out of the airport. On the day of my arrival at the El Paso airport their driver Lucy Gonzalez picked me up right on time!! She was very professional, friendly, and extremely helpful. I had not eaten that day so she helped stop by a restaurant so I can pick up some food. She then drove across the border and dropped me off at my hotel in Juarez. Lucy was very knowledgeable about the El Paso/Juarez area and border crossing. The whole experiences was great. I felt very safe the whole time. If you can, I would recommend you request her as your driver but I think any of the drivers AndaleRide employs would be the same because they fully vet their drivers. For my return trip I also got a text from Lucy before pick up at my hotel. I had the same great experience going back across the border to the El Paso Airport with an added priceless moment that couldn't have happened without Lucy's help. On the returning trip Lucy was extremely kind to grant what may have seemed like a silly request for 2 fillet-o-fish sandwiches for my father in law. My father in law used to live in the U.S. but has since returned to Mexico. He was also in Juarez just to accompany my wife. In Mexico their McDonalds don't have Fillet-o-fish sandwiches so he hasn't had one in over 15 years. When we asked Lucy for her help she was like "no prob, will do". She showed up with the fillet-o-fish and my father in law just had the biggest smile on his face. We were so fortunate to have her as my return driver and very grateful for her kind gesture. It was a simple act but made a HUGE impression on us. This made our experience with AndaleRide a very special one. I highly reccomend AndaleRide, you will not be dissapointed with their service and your experience!!!

EpShuttle - airport_shuttles - Updated May 2026

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