1. EPS Cleaning Service

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EPS Cleaning Service

2.3 (9 reviews)
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4 months ago

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9 years ago

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8 years ago

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9 years ago

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9 years ago

We hired EPS for post-construction cleaning. Freddie and his crew were great! Very friendly and fast. Would definitely hire them again.

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14 years ago

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17 years ago

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Freddie E.

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6 years ago

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15 years ago

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The Cleaning Authority - Columbia

The Cleaning Authority - Columbia

(25 reviews)

I chose The Cleaning Authority because they actually send a representative to your home to give you…read morefirm pricing structure. The rep does a complete walk-through so there are no surprises when the cleaners arrive. TCA also has a client portal so you can see upcoming cleaning, and pay for cleaning right there on line. That is a huge convenience. TCA sent Rosy and Wendy to my home for my initial Deep Cleaning of my bathroom and kitchen yesterday. They did an exceptional job! Thorough, professional, and they had a lot to clean. I have my 2nd Deep Cleaning scheduled for next Monday, and have requested this same duo. The crew had paperwork that defined exactly what they were to do, and a supervisor came out to check that everything was done to my satisfaction. There's a bit of a learning curve in any new relationship, and I will have to be a bit more involved to make sure that they know tricky things about my home. (It took a while to dry out the gas stove ignitors after the intense cleaning that Rosy did! But, all is well now, my stove is so clean I am afraid to use it, and Rosy knows more about gas stoves than she did before!) Overall, they did a fantastic job! I like the fact that TCA does not use harsh chemicals. My house smells clean without the pungent odor of Lysol.

I've been using The Cleaning Authority service for many years and am still very pleased. Here's a…read morespecial shoutout and giant thanks to Team 4 (Wanda and Nina) for always being so thorough and conscientious. You are the best!

Stellar Cleaning of MD

Stellar Cleaning of MD

(23 reviews)

Let me start off by saying ... this review is long overdue. I have been using Angela and her team's…read moreservice for about two months (biweekly service) and the work / customer service is top notch! The first appointment was a comprehensive cleaning from top to bottom. My house is four floors (including basement) and no spot went untouched. The house smelled amazing, floors shiny, and dust removed from every corner. Let's be honest...most cleaning companies do amazing the first visit - that's how they "hook" you, right? So, I waited a couple visits before I truly assessed the performance of Stellar Cleaning of MD. After two months, the service has remained impeccable. The team is very flexible and professional.

If you don't want to read the whole thing, here's a summary: Great job in hard to clean areas, not…read moresuper impressive or professional, and I don't feel it was worth the money I spent.I have a 3 bedroom 1/2 bath townhouse. It's 2200 sq feet; and paid $480 for two people to work for 6-7 hours (ended up being 6 hours). So here's the story: I originally had a quote in December for $480.I cleaned, decluttered, and wiped down the tops of dressers.I had another walk through completed, because the initial quote was only good for 2 weeks and it had been a month since the original quote.The day of service, I had a walk through completed hoping that it would be less, because I had cleaned and it looked more organized - it was actually quoted as more! I COULDN'T BELIEVE IT.So after speaking with the Angie, she gave me a discount. The cleaners came in and started working.I had to leave for a meeting, but I was asked to look over what had already been done. Everything looked good except for the blinds. I opened a blind and dust came flying out.When approached about the dust, I was told "all the dust isn't going to come off at once" (which the manager also stated after I complained to her about it).I left, came home and found many things wrong (see attached list due to characters max, I attached and not listed). Other issues not on the list: -clean surface area (except for door frames) -beautiful job on cleaning the bathrooms, kitchen, and in general good job of cleaning, dusting, and mopping. -both my and my guest bedroom beds made, which I asked them not to and I had dust and dirt when I uncovered the comforter. I feel like if you're going to make my bed, the least you could do was run the sheets out or wipe them down. They also took clothing that was on my bed, and put in my laundry basket (when it was not dirty). -They left trash liners in all trash cans, which they did not have liners originally because I like to conserve the environment and try not to use plastic unless needed -the pillows on my couches were cleaned, and put back incorrectly. -I asked them to get off one sticker on the floor in the living room and 2 in the basement, only one was removed. Michelle said it would be no problem. -trash bags were left out on my patio. Which 1) is not where you found the trash bag I had already started; and 2) I probably wouldn't have seen for months. I was told the reason they were out on the patio was "because they were was no outdoor trash can to throw them in". To which I asked, don't you take them and throw them in a dumpster? And I was told no, they don't do that. She told me she doesn't take out the trash, she just bags it and puts in an outdoor can, but since I didn't have an outdoor can - she put it on my patio. -my ceiling fans are still dusty (noticed after asked them to come back) -In addition the above, my lights were left on and my TV was unplugged. Little things like trashcans, nick knacks, items that were on my bed, and others were not placed back where they were found. I e-mailed the Angie because it was 830pm and asked her to call me tomorrow.She insisted we talk today, so at 9pm I had a conversation about my grievances.She professionally handled the situation and had the ladies come out the next day and complete my grievances at no additional charge.The ladies came back and were defensive and abrasive with me.The Angie asked me to write down a list for the ladies to use as a checklist.Michelle told me "she didn't know nothing about a list.Angie never said anything about a list, she told me to redo the blinds, the bathroom, the stickers, the door frames - if she wanted me to do something else, she can call me."So I called Angie and told her, Michelle came up later and asked what else needed to be done. She asked me to look at the job she did mumbling something under her breath like "this is why I don't like leaving jobs before people get to look at it".I looked and everything was completed.I walked through the house, I asked her a question about some residue to which she stated "I'm going to have to have Angie come out cuz I dusted that area twice now and there's still problems".Out of all the doors in my home, one still needed to be dusted. I ran my fingers and dust came flying down.Michelle responded "I don't where this dust is coming from. I cleaned it". According to Angie and these reviews on Yelp! these kind of concerns don't happen frequently, so I'm not sure what happened, but honestly I feel like if I had the time and effort to clean I could have done this job. But I don't! Which is why I hired someone! In addition, I was told that before and after pictures of my house were taken I asked for the before and after pictures that were told were taken. Angie told me that Michelle deleted them and they were only sent to her. Somehow I can't get them? She stated that there's a waiver I would need to sign before they used the pictures.

EPS Cleaning Service - homecleaning - Updated October 2026

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