Five Star Home Services 110% lives up to its name. Great service. Great people. Frank reached out…read moreto me immediately and wasted no time in being up straight up with what they can provide and what'll cost which is definitely worth it. Highly recommend!

We were desperate to find a cleaning company to come out and clean our empty house prior to moving…read morein. We were out of state military on our way and wanted our house clean when we arrived. Frank was very nice over the phone and offered to see if he could have someone come in the next day to help us out. I was very thankful. We have a 1,500 square foot house. We asked to have them be sure to do the kitchen and our two bathrooms. We put a time limit on it of 6 hours and we were expecting to have most of the house cleaned as it was empty. They were unable to fully clean the kitchen and/or bathrooms in the 6 hours. If 3 hours were spent in the kitchen and let's say 1.5 hours in each bathroom then I expect them to be immaculate! This was not the case. The lazy Susans and the drawers were still dirty as well as the floor. The refrigerator and oven seem to have been cleaned but that looked like it. In the bath the tile was still dirty on the floor and my husband had to pull a huge amount of hair out of the tub drain. When we contacted Frank he said it all didn't get done because we put a time limit on them. I just don't understand what they spent 6 hours on? We definitely didn't feel like we received $330 worth of cleaning. I'll add pictures of the bathrooms and kitchen for size reference as well as pictures of what we found. (I'll spare readers the hair from the drain)

I have to start by saying that I am extremely picky when it comes to cleaning. I want my house…read moretruly clean, but I also don't want to spend my entire weekend cleaning for 8 hours myself. Glenda's team did an amazing job from top to bottom. They were thorough, efficient, and paid attention to the little details that make a difference. When I came home, the blankets were neatly arranged with bows, the bathrooms looked spotless, and even the toilet paper was folded into the cutest design (I had to include a photo!). What really impressed me was noticing the next morning that they had even cleaned out my shower drain, something I hadn't expected and didn't realize until later. The house felt fresh and truly clean. Needless to say, I was very impressed and have already decided to start using them monthly. Thank you, Glenda and team, for such a wonderful job!

Nice people. Very responsive but very mid tier cleaning. Had to go over the floors and vacuum…read moreagain. They didn't vacuum under the bed or table or under anything. Stairs were not vacuumed. They didn't sweep the hallway. Bathroom and kitchen looked clean. Floors were sticky after they cleaned.

Wow!! I was in a bind about to list my Dad's condo. I don't live here so I turned to Yelp for help…read more Short notice, reliable, quality work, friendly staff... Andrews Cleaning Service did a fabulous job!!!! If I lived here I'd hire them on a steady basis. Reasonably priced and great service. Thank you! Thank you!

We have been using Andrew's for years and they have always done a phenomenal job with our home…read more It's easy to book an appointment, they have great availability on weekends, and the staff is friendly and helpful. The prices are much more reasonable than other services in the area and I have never been pressured to book reoccurring appointments. Highly recommend!

Did a nice job Updated the pricing structure…read moreDeserves 5 stars. They did a really nice job cleaning the house and paid attention to the details. I also appreciated that they clearly updated the pricing structure, which feels fair. Overall, the service definitely deserves 5 stars.

Alexandra and Gemmy came out and we did a tour of the house and I pointed out areas that I wanted…read moreextra attention on. Gemmy did a very thorough job and addressed all of my issues and continually checked with me to see if there were any areas that needed further addressing. Highly recommend.

I chose The Cleaning Authority because they actually send a representative to your home to give you…read morefirm pricing structure. The rep does a complete walk-through so there are no surprises when the cleaners arrive. TCA also has a client portal so you can see upcoming cleaning, and pay for cleaning right there on line. That is a huge convenience. TCA sent Rosy and Wendy to my home for my initial Deep Cleaning of my bathroom and kitchen yesterday. They did an exceptional job! Thorough, professional, and they had a lot to clean. I have my 2nd Deep Cleaning scheduled for next Monday, and have requested this same duo. The crew had paperwork that defined exactly what they were to do, and a supervisor came out to check that everything was done to my satisfaction. There's a bit of a learning curve in any new relationship, and I will have to be a bit more involved to make sure that they know tricky things about my home. (It took a while to dry out the gas stove ignitors after the intense cleaning that Rosy did! But, all is well now, my stove is so clean I am afraid to use it, and Rosy knows more about gas stoves than she did before!) Overall, they did a fantastic job! I like the fact that TCA does not use harsh chemicals. My house smells clean without the pungent odor of Lysol.

I've been using The Cleaning Authority service for many years and am still very pleased. Here's a…read morespecial shoutout and giant thanks to Team 4 (Wanda and Nina) for always being so thorough and conscientious. You are the best!

If you don't want to read the whole thing, here's a summary: Great job in hard to clean areas, not…read moresuper impressive or professional, and I don't feel it was worth the money I spent.I have a 3 bedroom 1/2 bath townhouse. It's 2200 sq feet; and paid $480 for two people to work for 6-7 hours (ended up being 6 hours). So here's the story: I originally had a quote in December for $480.I cleaned, decluttered, and wiped down the tops of dressers.I had another walk through completed, because the initial quote was only good for 2 weeks and it had been a month since the original quote.The day of service, I had a walk through completed hoping that it would be less, because I had cleaned and it looked more organized - it was actually quoted as more! I COULDN'T BELIEVE IT.So after speaking with the Angie, she gave me a discount. The cleaners came in and started working.I had to leave for a meeting, but I was asked to look over what had already been done. Everything looked good except for the blinds. I opened a blind and dust came flying out.When approached about the dust, I was told "all the dust isn't going to come off at once" (which the manager also stated after I complained to her about it).I left, came home and found many things wrong (see attached list due to characters max, I attached and not listed). Other issues not on the list: -clean surface area (except for door frames) -beautiful job on cleaning the bathrooms, kitchen, and in general good job of cleaning, dusting, and mopping. -both my and my guest bedroom beds made, which I asked them not to and I had dust and dirt when I uncovered the comforter. I feel like if you're going to make my bed, the least you could do was run the sheets out or wipe them down. They also took clothing that was on my bed, and put in my laundry basket (when it was not dirty). -They left trash liners in all trash cans, which they did not have liners originally because I like to conserve the environment and try not to use plastic unless needed -the pillows on my couches were cleaned, and put back incorrectly. -I asked them to get off one sticker on the floor in the living room and 2 in the basement, only one was removed. Michelle said it would be no problem. -trash bags were left out on my patio. Which 1) is not where you found the trash bag I had already started; and 2) I probably wouldn't have seen for months. I was told the reason they were out on the patio was "because they were was no outdoor trash can to throw them in". To which I asked, don't you take them and throw them in a dumpster? And I was told no, they don't do that. She told me she doesn't take out the trash, she just bags it and puts in an outdoor can, but since I didn't have an outdoor can - she put it on my patio. -my ceiling fans are still dusty (noticed after asked them to come back) -In addition the above, my lights were left on and my TV was unplugged. Little things like trashcans, nick knacks, items that were on my bed, and others were not placed back where they were found. I e-mailed the Angie because it was 830pm and asked her to call me tomorrow.She insisted we talk today, so at 9pm I had a conversation about my grievances.She professionally handled the situation and had the ladies come out the next day and complete my grievances at no additional charge.The ladies came back and were defensive and abrasive with me.The Angie asked me to write down a list for the ladies to use as a checklist.Michelle told me "she didn't know nothing about a list.Angie never said anything about a list, she told me to redo the blinds, the bathroom, the stickers, the door frames - if she wanted me to do something else, she can call me."So I called Angie and told her, Michelle came up later and asked what else needed to be done. She asked me to look at the job she did mumbling something under her breath like "this is why I don't like leaving jobs before people get to look at it".I looked and everything was completed.I walked through the house, I asked her a question about some residue to which she stated "I'm going to have to have Angie come out cuz I dusted that area twice now and there's still problems".Out of all the doors in my home, one still needed to be dusted. I ran my fingers and dust came flying down.Michelle responded "I don't where this dust is coming from. I cleaned it". According to Angie and these reviews on Yelp! these kind of concerns don't happen frequently, so I'm not sure what happened, but honestly I feel like if I had the time and effort to clean I could have done this job. But I don't! Which is why I hired someone! In addition, I was told that before and after pictures of my house were taken I asked for the before and after pictures that were told were taken. Angie told me that Michelle deleted them and they were only sent to her. Somehow I can't get them? She stated that there's a waiver I would need to sign before they used the pictures.

Angie and her superwomen cleaning crew were absolutely amazing! I was in dire need of a deep…read morecleaning of my entire home that I honestly could not handle on my own. These ladies stepped in without hesitation and cleaned my entire home from top to bottom until every corner of my home was sparkling clean. I was super impressed with Angela's personality, professionalism, fair pricing, knowledge and attention to detail. I can literally eat off of the floor of my home if I wanted to. Her crew members are not only friendly, but very accommodating to any request that I had, which is much appreciated. They organized my fridge, cleaned the oven, and even took care of the dishes without flinching! The products that she used smell amazing! It feels like we are in a brand new home. I can now begin to make renovations to my home confidently. I am so glad that I decided to give Stellar Cleaning a try. We plan on having Angie and her ladies come back on a monthly basis for housekeeping and maintenance even after we make renovations. I would definitely recommend her to family, friends, and anyone looking for top notch cleaning services. Just don't book up her schedule too much because I need her! haha :-) Great job ladies and thanks again Angie!

I HAVE to start this with my most important point: they deserve 10 stars, not just 5. So please…read moreknow that the things that may sound like complaints definitely are NOT. I am hoping Helane reads this and understands it as constructive criticism. I have never hired a house cleaning service before, but as I get older, I can't get on my knees and scrub my bathroom anymore :( My initial request via Yelp projects was just for that one service. I received a few replies, some two days later (!) but Helane at Maid 4 You answered right away. After some back and forth via Yelp, we began to text. By far the easiest! She told me her minimum fee was $100 and asked what else could they clean to make it right. Long story short, it was by far the best quote I received so I booked for today. The two people who cleaned went above and beyond (I think, more later). My bathroom and the one on the main floor as well as the one on the third floor are sparkling! Just to add a tip here: they don't give a "window" appointment, so when the cleaning crew finished another job early, Helane texted to ask if they could come but it was an hour and 15 minutes earlier. We weren't ready! We had so. much. stuff. The clutter struggle is real. Here is one more, very important tip: the "lead" cleaner spoke a little English but the other one I think none. It was delightful to listen to them speaking Portuguese! But if I was doing this again from scratch, I would ask the boss to come to the house so we could be very clear what was and wasn't to be done. I honestly don't know what they were told, but if it was their normal cleaning routine it was beyond excellent!! I just didn't know - having never hired anyone for this before - what to expect or how to direct them. Will we have them back? You bet. DD and I are thinking a monthly visit from these fantastic cleaners will be well worth the very reasonable cost. PS - I had to google how much to tip because as I said I was a first timer. I gave them a bit extra!

I hired this company about a year ago to clean my rental after the tenant moved out. My friend…read moreunlocked the door for the crew and then left. I didn't arrive until the crew had just finished cleaning. I did a quick walkthrough and didn't notice any issues at the time. However, when the new tenant moved in, they found that the kitchen cabinets had not been cleaned at all. Unfortunately, the previous tenant had left the cabinets quite messy, so I had to reduce the new tenant's first month's rent. I hired this company because of its reviews and trusted that they would do a good job. It was very disappointing.

Patricia was very responsive when I initially requested a quote. The crew that came to my house…read morewere very nice. They were very efficient and did a great job. Highly recommend them.

No showed for first appointment and did not respond to repeated phone calls. I reached out…read morerepeatedly to confirm my appointment prior and received confirmation that we were on. For a service with a premium charge, I expected much more.