Refused to do what I wanted. I walk with a walker and had to walk an unacceptable distance inside…read morethe salon. It was raining and I got drenched on the way in. I was not offered a towel to dry off.

Great customer service, great hairdressers, Mike is the best! Very relaxing atmosphere and everyone…read moreis very friendly and nice. I love how Mike does my hair!

Karine did an amazing job. Last minute panic to get a color for an event. She took the time to…read morework with me. Understand what I wanted and made awesome recommendations. I couldn't have had a better experience! Thank you!

I think it's highly unprofessional to have a staff member of yours cancel on me because I was going…read moreto be 10 minutes late-15 minutes late, because of a car crash that had happened on the highway: and before I even got to say that you guys immediately canceled on me and had no sympathy at all. I had taken work off that day and everything for that appointment. And all for nothing. And yes, I did curse at your staff member. I said "what the hell are you guys thinking?" "Why can't I be helped otherwise or accommodated? Hell no, I don't want to schedule another appointment." And what do you mean I rescheduled my appointment in March? Your stylist called me and told me ON VOICEMAIL: the day before my appointment told me she was sick. Fast-forward two weeks later . Then two weeks later I call you guys and tell you I might be 10 to 15 minutes late due to a car crash on the highway and you immediately told me to reschedule. You don't even try to accommodate me in anyway so keep lying keep talking lies. That's a damn shame. So I'm so sorry you guys think "hell" is such a bad word. Also this is all after my appointment two weeks before was canceled by your stylist. Never had that done before by a stylist thought. Hell I would've taken a different stylist that day. I would've even waited . But you guys just immediately canceled on me. It seemed like you really wanted to get out of there. It was close to the end of your hours at the salon. Either way, it was extremely unprofessional and instead of accommodating me by having me go to another stylist you guys just canceled my appointment. Very unprofessional they do not communicate well with their clients. I'd recommend a more established place that cares more about their customers and clients. That's a damn shame because I was gonna bring my children there. Oh and I think it's really funny how you guys said that I called and said to you that I was gonna be 20 to 25 minutes late . No one does that. No one says that they're gonna be almost a half hour late and expect to be seen. So right there I hope everyone reading this knows that you're lying. Any normal person would see that's a big bold face lie. But pop off, sis. Also folks notice the language they use "Sorry for YOUR misunderstanding" HAHA! No ma'am, no misunderstanding here. I understand fully what's happening. Thank you for your passive aggressive message. but I've taken my money elsewhere and my $25 tip that I gave your stylist. I will take that elsewhere. And same to you, sis have a good day, matter fact, have a better day!

So I've been going here for years now and I love it. The staff is friendly and their schedules are…read morevery accommodating. The only reason I give them 4 stars is because their products and sometimes services can be a bit pricey, but with salons I feel like you get what you pay for, so I keep going back PROS: -Currently remodeled, very nice -A lot of the stylists and spa therapists are highly skilled and experienced -One of the only places that I know of that offers eye brow tinting, which I do religiously! -Convenient location -Schedules are very accommodating and they are very willing to work with you if you have to cancel -Friendly staff -You get some (only a bit, but it still counts) money off of products for buying other products and services (I think it has to accumulate) CONS: -Products are expensive, but I'm not sure how much control they have over that -The stylists costs are more expensive the more experienced they are (but I think that's typical for salons?) -Can be kind of noisy in the actual salon -Some stylists have limited availability

I've been going here for 15 years now and wouldn't change. Probably not until my hairdresser hangs…read moreup her scissors. Susie S. is who I have been seeing this whole time and have no interest in changing. There is something about the relationship with your hairdresser. You stay with one for a long time and you can think of all the different milestones that have happened over the years. When I started going to her, her daughter was 8 years old. Her daughter is now 23 and my daughter is 8 years old. Blows my mind. Would I go back? Absolutely! Every 4 to 6 weeks I'm back. Wouldn't go anywhere else, ever.

The quality of Kim Harper's color, highlights and cut is the best. I love going here and find any…read moreof their stylists to be of equal expertise and could go to any of them if I couldn't get in my usual stylist. Jonathan is my favorite and he's all the things I need in a stylist and more. The vibe is mixed regarding age groups of individuals in the salon and pricing is comparable to what I've spent at other salons. Tara, their owner and manager is top notch, professional and kind. Love this salon!!!

I have been looking for a new salon since I moved and love Kim Harper Salon! I can't say enough…read moregood things about Heather. She truly saved the day for me when she fit me in last minute. I walked in thinking I made an appt with someone and I actually didn't make the appt. She overheard at the reception and took me in at 4:30pm and did highlights and a cut for me. It's rare to be able to witness such a selfless act these days to go out of the way for someone else. You can tell she truly loves what she does and goes the extra mile for her clients by teaching along the way as well. If you're lucky enough to book with Heather, you're in amazing hands!

Nikki Roman is top notch, great personality and so skilled and talented. She was recommended by my…read moreAunt after I saw her haircut and I refuse to go to anyone else.....

Nikki Roman gave me a Brazilian blowout and it's the best little secret! My hair was so frizzy I…read morehated it. My hair feels amazing and all I have to do is blow it dry! THANK YOU NIKKI! This salon is amazing !

I have to give a shout out to ALL of the ladies at Bella Chic! I always feel comfortable and…read morewelcomed there. They are a top-notch salon. I am somewhat of a problem client with a variety of hair loss/thinning issues but also have very thick course hair. I also have some sensitivities to hair color. I tend to burn through stylists looking for someone that has the ability to alter my cut based on density differences and widows peak with very little forehead. I am also very picky - like OCD picky. If the smallest of points is left in my hair I will absolutely know it. This is particularly a problem with people with thick hair. CARLEY is one of their star stylists with long thick hair herself - she knows first hand the problems with cutting thick hair, losing your guide and texturing nightmares. She does a great job and has a super sweet personality to go with it. She also does extensions! I have also gone to STEPHANIE quite a lot. Stephanie specializes in curly hair and has always done a wonderful job. I love both of these ladies! The ladies at the front-desk are super friendly, happy and helpful which is increasingly harder and harder to find these days. Thank you!

i went here and got my lashes done for the first time mind you online it says there 100 but they…read moreare actually 200 but that not the problem i understand services are expensive my girl was extremely nice, but the issue is i got my lashes done 5 days ago and almost more then half of them have fallen out i didn't get them wet i have been brushing them like i am supposed to i was upset with how long there lasting tbh i want them to just be removed at this point but i dont wanna pay more other then that the vibe was so cute and clean i just wish i could've had a good experience

Tangi's is a straight-up hair salon...no nails, no skincare, no nothing else…read more The staff, though, is top notch in what they specialize in-hair styles. I called today at noon in hopes of getting an appointment for a blow dry and was surprised to get an appointment at 1:00pm with Marci. I walked in at two minutes 'til and Marci got me right in. We talked for a bit and she asked me what kind of style I was looking for before going to work on my hair. I had a nice shampoo and she styled my hair until it was perfectly sleek and pretty, despite the humid weather. I would definitely go back! My check was $30, not bad at all considering my hair still looks great eight hours later!

Knowing I would only be home on college spring break for a few days, I hoped to get my hair cut…read moreASAP (It really needed it!). As a student, I didn't want to pay a lot of money and had planned on going to Great Clips or a local school like Aveda, but Aveda was booked out for two weeks and I didn't want to relive the awful experience I had last time at Great Clips. Against my better judgement, I made an appointment at Tangi's knowing it would be at least triple what I would have paid at Great Clips/Aveda. However, having just gotten back from my appointment, I can happily say that I had an AMAZING experience and it was well worth the extra money. Shane started with a consultation, asking what I was looking for and his thoughts on what might fit my lifestyle best. After shampooing/conditioning my hair, making the cut, and styling it, my hair was nearly 6 inches shorter, now resting neatly at my shoulders. Even though I walked in unsure of what I wanted, Shane was able to make my hair look incredible in under an hour while making good conversation. Upon leaving, I received a "goody bag" of business cards, a pen, magnet, and even a 20% off coupon for my next visit! No regrets despite being a bit above my student budget, but I will definitely be back again!

Had a women's haircut with Kate. She did an excellent job and the service was fast. Good price for…read moregood work. Her area was clean and she was so easy to talk to. Women's haircut came with a wash, cut, and rough blow dry. Good value for $50!

A spot with many options for a hair service. Vibe is private and entrepreneurial and that is…read moreinteresting

Salon Shay is an exceptional salon, extremely clean and provided top notch service. Since 2002 I've…read moretrusted 2 salons in Chicago where I've lived for many years. I refused to go anywhere else, no matter what. It took a lot for me to transition to another salon; as I didn't have belief I would receive similar service for either a hair cut or highlight. I researched many salons & Salon Shay stood out among many. I took a chance and tried Salon Shay. My highlight was the best I've ever had...in my life!! As for my hair cut, Shay listened to exactly how I preferred my hair cut to be done. Typically, stylists listen to your wishes and get close, but they never get it exactly right. Shay got it exactly right. Finally, I was 8 months pregnant when I went to Salon Shay after the re-opening since the Covid-19 pandemic began. I was anxious to visit a salon & honestly felt guilty I would go do something like a 'hair appointment' for myself when there could be great risk to get infected with Covid-19. Salon Shay was pristine. She sanitized everything, swept, wore a mask, etc. I felt extremely comfortable and safe. I HIGHLY recommend going to Salon Shay....the only reason I wouldn't have written a review is to keep her a secret to myself!

I received a hair cut both dry and wet to modify damaged hair shaping caused by inexperienced…read morestylist. Very good results.

I have a Long history with Mitchell's- some AMAZING experiences over the past 8 years and some…read moreTERRIBLE. Recently I had a negative experience, but the manager at West Chester has truly done everything in her power to fix the stylists mistake. I am so thankful for the amazing customer service I have received since. Long story short, I had a stylist over process my hair to the point at which it was falling out. I was devastated, not only did I have to cut off 5 inches of my hair (Instead of the original plan of 2inches) my hair was fried and breaking close to the root. I immediately requested a refund! So I'm sure your wondering why I've chosen to give this location 4 stars. Well, after my experience, one of the managers called me and not only offered me services to fix the damage at no cost, but also created a care package (at no cost) of the full Oribe haircare line to work on fixing the damage! These products are amazing and very expensive and I was so appreciative that she has taken the time to fix a mistake one of her (former) stylists made. Although I'm devastated that my hair experienced such trauma- I'm also so grateful for the management for working with me constantly to bring my hair back to life.

I previously came to this location about every eight weeks and decided last time to stop doing so…read more I tried for many months and thought they might start listening to the way I liked my hair to be cut. It's a short cut, nothing difficult for other salons where I used to live. Basically they put the blame on everybody but themselves. I don't think there's any accountability for training and techniques you would think they would have. I am guessing it is poorly managed since accountability is not up on their list. Don't ask for anything to be different next time you go since receiving any feedback is unheard of it seems. I wish them well but remember, at that location....The customer is always wrong.