Very friendly staff. love Aveda products. Tim listens to me & cuts my hair accordingly. You can't…read morego wrong at Pure Concept Salon.

Refused to do what I wanted. I walk with a walker and had to walk an unacceptable distance inside…read morethe salon. It was raining and I got drenched on the way in. I was not offered a towel to dry off.

I have been doing the curly girl method during covid, letting my super damaged hair return to it's…read morenatural curl pattern after years of straightening . I had been maintaining the same haircut (long, bleached ends, same length, minimal layering) in case I ever wanted to straighten it for a special occasion. After months of this and realizing my curls weren't living their best life and the fact that I never ended up straightening my hair, I felt it was time to get an actual curly cut. For any of those hesitant for the same reasons, I'm telling you, go in and have Ghiovanna take care of you. My curls are more even and coily, my hair looks super healthy--I've honestly never been happier with a haircut. Trust the process and just let your curls be themselves : ) Also, it was super nice that they had sulfate-free, curly appropriate hair products as well.

Karine did an amazing job. Last minute panic to get a color for an event. She took the time to…read morework with me. Understand what I wanted and made awesome recommendations. I couldn't have had a better experience! Thank you!

So I've been going here for years now and I love it. The staff is friendly and their schedules are…read morevery accommodating. The only reason I give them 4 stars is because their products and sometimes services can be a bit pricey, but with salons I feel like you get what you pay for, so I keep going back PROS: -Currently remodeled, very nice -A lot of the stylists and spa therapists are highly skilled and experienced -One of the only places that I know of that offers eye brow tinting, which I do religiously! -Convenient location -Schedules are very accommodating and they are very willing to work with you if you have to cancel -Friendly staff -You get some (only a bit, but it still counts) money off of products for buying other products and services (I think it has to accumulate) CONS: -Products are expensive, but I'm not sure how much control they have over that -The stylists costs are more expensive the more experienced they are (but I think that's typical for salons?) -Can be kind of noisy in the actual salon -Some stylists have limited availability

I've been going here for 15 years now and wouldn't change. Probably not until my hairdresser hangs…read moreup her scissors. Susie S. is who I have been seeing this whole time and have no interest in changing. There is something about the relationship with your hairdresser. You stay with one for a long time and you can think of all the different milestones that have happened over the years. When I started going to her, her daughter was 8 years old. Her daughter is now 23 and my daughter is 8 years old. Blows my mind. Would I go back? Absolutely! Every 4 to 6 weeks I'm back. Wouldn't go anywhere else, ever.

The quality of Kim Harper's color, highlights and cut is the best. I love going here and find any…read moreof their stylists to be of equal expertise and could go to any of them if I couldn't get in my usual stylist. Jonathan is my favorite and he's all the things I need in a stylist and more. The vibe is mixed regarding age groups of individuals in the salon and pricing is comparable to what I've spent at other salons. Tara, their owner and manager is top notch, professional and kind. Love this salon!!!

I have been looking for a new salon since I moved and love Kim Harper Salon! I can't say enough…read moregood things about Heather. She truly saved the day for me when she fit me in last minute. I walked in thinking I made an appt with someone and I actually didn't make the appt. She overheard at the reception and took me in at 4:30pm and did highlights and a cut for me. It's rare to be able to witness such a selfless act these days to go out of the way for someone else. You can tell she truly loves what she does and goes the extra mile for her clients by teaching along the way as well. If you're lucky enough to book with Heather, you're in amazing hands!

Nikki Roman is top notch, great personality and so skilled and talented. She was recommended by my…read moreAunt after I saw her haircut and I refuse to go to anyone else.....

Nikki Roman gave me a Brazilian blowout and it's the best little secret! My hair was so frizzy I…read morehated it. My hair feels amazing and all I have to do is blow it dry! THANK YOU NIKKI! This salon is amazing !

Nancy did a nice job on cutting my hair, but I would have liked if my hair stayed good like the way…read moreshe did it for up to the week she told me because I took care of my hair.

I have been coming here for years. Very skilled and friendly. They have good products and extra…read moreservices besides jar.

Tangi's is a straight-up hair salon...no nails, no skincare, no nothing else…read more The staff, though, is top notch in what they specialize in-hair styles. I called today at noon in hopes of getting an appointment for a blow dry and was surprised to get an appointment at 1:00pm with Marci. I walked in at two minutes 'til and Marci got me right in. We talked for a bit and she asked me what kind of style I was looking for before going to work on my hair. I had a nice shampoo and she styled my hair until it was perfectly sleek and pretty, despite the humid weather. I would definitely go back! My check was $30, not bad at all considering my hair still looks great eight hours later!

Knowing I would only be home on college spring break for a few days, I hoped to get my hair cut…read moreASAP (It really needed it!). As a student, I didn't want to pay a lot of money and had planned on going to Great Clips or a local school like Aveda, but Aveda was booked out for two weeks and I didn't want to relive the awful experience I had last time at Great Clips. Against my better judgement, I made an appointment at Tangi's knowing it would be at least triple what I would have paid at Great Clips/Aveda. However, having just gotten back from my appointment, I can happily say that I had an AMAZING experience and it was well worth the extra money. Shane started with a consultation, asking what I was looking for and his thoughts on what might fit my lifestyle best. After shampooing/conditioning my hair, making the cut, and styling it, my hair was nearly 6 inches shorter, now resting neatly at my shoulders. Even though I walked in unsure of what I wanted, Shane was able to make my hair look incredible in under an hour while making good conversation. Upon leaving, I received a "goody bag" of business cards, a pen, magnet, and even a 20% off coupon for my next visit! No regrets despite being a bit above my student budget, but I will definitely be back again!

Had a women's haircut with Kate. She did an excellent job and the service was fast. Good price for…read moregood work. Her area was clean and she was so easy to talk to. Women's haircut came with a wash, cut, and rough blow dry. Good value for $50!

I went to Nancie Hogan for a cut and highlights. I've been going to her for years for haircuts…read more Never color. I decided to have her foil my hair. BIG MISTAKE! This "Master colorist" with "41 years " experience is a joke. She not only did a terrible uneven, poorly placed foil job, she doesn't understand the basic chemistry of what she's doing. I initially reached out 4 days later to let her know i was not happy with the work. I sent her pictures and she accused me of doing something to my hair. It turned out the lighting was bad making the pictures appear even worse than it was. She didn't reply anymore. The next day I sent pictures taken outside in daylight and some with my hair washed and styled. I explained the previous pictures must have been due to the lighting. I requested a refund of the color portion. She didn't respond. So last night I called her out on her lack of knowledge and professionalism and filed a complaint with my credit card company to get my money back. I was going to let her keep the tip but not now.

I received a hair cut both dry and wet to modify damaged hair shaping caused by inexperienced…read morestylist. Very good results.

I absolutely love Salon Shay! She is so sweet and gave me above what I asked for. She answered…read moreevery question I asked and even gave me really good tips. I was delighted to have a long session with her because she is very funny and is a great conversationalist not to mention stunning. I instantly felt at home. I will tell anyone who asks to go to Salon Shay! It was worth more than what I paid!

I have a Long history with Mitchell's- some AMAZING experiences over the past 8 years and some…read moreTERRIBLE. Recently I had a negative experience, but the manager at West Chester has truly done everything in her power to fix the stylists mistake. I am so thankful for the amazing customer service I have received since. Long story short, I had a stylist over process my hair to the point at which it was falling out. I was devastated, not only did I have to cut off 5 inches of my hair (Instead of the original plan of 2inches) my hair was fried and breaking close to the root. I immediately requested a refund! So I'm sure your wondering why I've chosen to give this location 4 stars. Well, after my experience, one of the managers called me and not only offered me services to fix the damage at no cost, but also created a care package (at no cost) of the full Oribe haircare line to work on fixing the damage! These products are amazing and very expensive and I was so appreciative that she has taken the time to fix a mistake one of her (former) stylists made. Although I'm devastated that my hair experienced such trauma- I'm also so grateful for the management for working with me constantly to bring my hair back to life.

I previously came to this location about every eight weeks and decided last time to stop doing so…read more I tried for many months and thought they might start listening to the way I liked my hair to be cut. It's a short cut, nothing difficult for other salons where I used to live. Basically they put the blame on everybody but themselves. I don't think there's any accountability for training and techniques you would think they would have. I am guessing it is poorly managed since accountability is not up on their list. Don't ask for anything to be different next time you go since receiving any feedback is unheard of it seems. I wish them well but remember, at that location....The customer is always wrong.