I absolutely love coming here, and I love my doctor, but they seem to now be using a call center…read morefor appointment scheduling. It is awful. I had to reschedule and was told that i couldn't get in for over 2 months. I went online and found an appointment within a week. I think P.E. got a hold of this practice and is doing what P.E. does to businesses. As I said though, I LOVE my doctor. Dr. Gibson is extremely smart and I am very happy with my progress over the last few years seeing her.

I didn't want to have to write this, but I will, as a PSA: If you are looking for a huge, busy…read morepractice that clearly seems focused on cosmetic procedures, this may be the place for you. But if they approach cosmetic work the way they do the more pedestrian things, like an annual skin cancer check (hurriedly), then you might want to re-consider. I asked my dermatologist (S.D.) to please check a sensitive area on my body that had grown irritated and painful. She took a very cursory look -- at the wrong spot -- before prescribing a strong steroid cream and then running off to the next patient. The cream made the situation worse. I indicated this in the follow-up survey (ugh) that the practice hounded me with for days. I got no response. Does this sound like good medicine or caring to you? I will not go back to this practice.

Dr Lisa Pruitt is amazing!! She is super knowledgeable and solution oriented. High energy and great…read morebed side manner.

This is an outstanding dermatology practice. The Drs. Pruett are awesome. It was easy to make an…read moreappointment and they take most insurance. Dr. Lisa Pruett is super thorough, friendly, and educates on what is needed to maintain good skin health. While I did not partake, they offer most every type of skin treatment and cosmetic care you could need. A great experience with very competent dermatologists.

I went in because I had strange spotting on my stomach. I didn't wait long to be seen and Dr…read more Kingston got to me right away. She not only helped me understand what it was she also prescribed me stuff for my acne. The staff was so very kind and informed me of what my medication does and what it'll help with.

Review (including her response)…read more ~~~~~~~~~~~~~~~~~~~ Dr. Kingston and her office staff are consistently nice and attentive, always following up and returning calls promptly. I initially visited her to have boils removed from my skin, and aside from one instance where the stitching on the back of my neck burst, I healed well from each procedure. I returned after a bike accident left my lip healing unevenly, expecting sutures as she had done previously. However, during her visit with me (which lasted a few minutes) she informed me that she wouldn't suture my lip when requested because she's not the type of doctor that would do that. Instead, she injected me with a steroid to aid healing. I wish she had spent more time and reviewed the potential side effects, particularly the noticeable discoloration it would cause on my face. When I called about the discoloration, I was told to email a photo for her review. She recommended a prescription to address the discoloration, explaining that this sometimes occurs. Otherwise, I was informed that it could take months for the color to return. I wish I had been advised about this potential outcome before receiving the injection. Transparency is essential when consulting a professional, as full disclosure is necessary for informed decision-making. ~~~~~~~~~~~~~~~~ Dr. Kinston's Response: You came in to see us just over 2 months ago to help with your lip scar, which in your photo has healed well. a few weeks after that- you called our office to notify us of the hypopigmentation and we prescribed a cream to use with instructions to return to our Office in person to take a look which you did not. I do expect the pigmentation to improve over the next few weeks, but it would have been better for you to come in to see us as we asked you to do. ~~~~~~~~~~~~~~~~ UPDATE (to Dr. Kingston's Reply) I didn't expect blatant dishonest; so, I will change the 2 stars to 1, since I can't select 0 or -5. To help Dr. Kingston's recall, I've checked my records. My initial appointment was on 6/26/24, and I called and followed up with an email about the issue on 8/12/24, which also indicates where the scar was (photo attached), which is also the date the cream was prescribed, with no follow up appointment. My initial scar was NEVER visible to someone looking at my face; so, I'm not sure what she's claiming looks like it healed. To her credit, it's possible that she's not being blatantly dishonest, but just never took note or was engaged enough to remember where the original scar on my lip actually was. Also, when you gave instructions for me to "come in": 1. Did we make an "appointment"? 2. If so, was I a no-show? 3. At what point between the email exchange (attached) and the prescription for a new cream (the same day)--to fix the discoloration the injection caused--did you notice that I no showed for the appointment you instructed me to "come in" for? 4. Is it standard for a doctor to prescribe medicine to a patient who refused to "come in" for an issue, as you instruct them to? There was never a suggestion or request for me to "come in." If so, I would have explicitly declined the offer. She does expect the hypopigmentation to heal "over the next few weeks." From when, 8/12/24??? It's still on my face as of 9/23/24. Nonetheless, I hope she's correct because it's extremely noticeable, especially in virtual meetings. Dr. Kingston, as a service provider myself, a call to your patient/former patient would have been more respectable, in my opinion.

Absolutely the worst dermatology experience out there…read more First, they had me come in and paraded in a few intense, one who was wearing a mask below her nose like an idiot. Then I had to come back because the one doctor doesn't do any cutting and I had a weird colored mole. But wait, they didn't actually take that mole but cut another one I wasn't worried about that was in a place you couldn't stitch so I had an open sore for a couple weeks Worst of all, I was waiting to see what insurance would cover and exploring told the lady in person and over the phone a couple weeks later to call me once insurance was done and I'd pay it immediately. Instead I get a call from collections. Adding insult to injury, they will not stop emailing me no matter how many times I ask. Stay far far away from this crappy dermatology clinic.

Have been coming here for a few years and used to have a 5-star review up, but can't really…read morerecommend them at this point for a few reasons. 1) Poor communication and lack of continuity between visits. They don't seem to have a good system for documenting patient concerns or outcomes. I feel like I'm a first-time patient every time I come in, having to repeat myself about what's going on. They keep asking me "How is XYZ going?" where XYZ is some random, long-named condition that I've never heard of before, and they say 'well it's in your chart" and I say "you tell me that every time I come in but I don't know what it is" and they say "well it could have been this, or that, or this other thing." Seriously? 2) Everything they can possibly prescribe to treat things is expensive. Skin cream? $750. Foam? Another $350. 15 minutes with the doctor? $120. Copy of my medical records so I can review them more thoroughly? $25. Would be great to find a doctor willing to actually work with patients on finding reasonable treatment options. 3) Difficult to work with in general. When they recommended a particular blood test, I said, "Great, how much does it cost?" They had no way of answering my question. I asked if they could check with the billing coordinator, and still could not get an answer. It took many phone calls over 2 weeks to find out that they send blood samples out to a certain laboratory (which is out of network), and the end result is that the blood test would cost me 250% more at this office than if I got an order for a normal, in-network lab. Saved hundreds of dollars by simply asking my primary care doctor to call in the same blood test to another place. Maybe this office would do that too if I asked, but I doubt it given how difficult everything else is. 3) Seemingly minimal regard for patient needs. On my most recent visit, I brought a skin issue to their attention that is a new thing that started bothering me a few weeks ago. Their solution? Injections that will cost $30,000/year indefinitely, which they glibly said "will help me take care of the deductible on my HDHP." No other option, just that. I ask "how long do you think I need this for?" and they can't tell me, because it's a new treatment - under 1 year old - that doesn't have much data yet. I asked "So what were you guys doing before this $30K/year treatment? Can I have that instead?" "No, it's more risky. This is your only option." OK, great, so I can commit to pay thousands of dollars out of pocket for a brand new condition that has been bothering me for like a few weeks and has no alternative? All in all, it just doesn't feel like a friendly place to get treatment. There are plenty of other options on Yelp with a significant history of more satisfied patients.

Let me start by saying I was very lucky to have found Rash Decisions Dermatology and…read more Dr. Marchand on short notice. My sister had developed some brown spots on her back, along with a small skin lesion on the side of her nose and a larger wort type growth on her forearm. She hates going to doctors, especially for every little thing. Our sister who has assisted her with care since she lost her husband 4 yrs ago, said she was concerned about some of the areas and we should really get them looked at soon. Her nurse practitioner recommended she go to a dermatologist because some looked concerning. I tried to get an appointment for her but had very little luck since the few dermatologists in the area were not able to see her for 4-6 months. A relative recommended Rash Decisions and Dr. Marchand. She drives from her Dallas office to her Beaumont office a couple of days a month. Her website gave me a clear list of services up front, including the cost for a full body skin cancer check, which was what she needed. I was lucky enough to get an appointment for her the following weekend, when the Doctor happened to be in town. My sister has a very low tolerance for pain, but Dr. Marchand was very understanding and gentle. I feel like she took her time and was not rushed and fully explained every concern we had. She reassured us that the moles and brown spots were normal part of aging for some people. She removed the two areas her doctor's office was concerned about. They were sent to pathology to be checked further (with her insurance covering that part). My sister said she felt like she was in good hands the whole time and we were glad she didn't have to wait 4 or more months to be seen. We are so happy to have found Rash Decisions and highly recommend Dr. Marchand, especially If you don't want to wait 6 months and are concerned about skin cancer or you need to get in to see a dermatologist quickly, for any dermatology services. Her Beaumont office is next to Phelan Blvd., (away from all the IH-10 and US 69 construction) and is in a safe area, with easy parking. Note: The office has moved to The new office name and website is Rash Decisions Dermatology 4345 Phelan Blvd, Suite 103 Beaumont, TX 77707 (214) 216-2057 This phone number takes appointments through her Dallas office for appointments in Beaumont .

Dr Marchand's hours are ridiculous. I called on a Thursday asking for the code to replace a face…read moreproduct. I was told I had to come in and get the code. I explained I had to be in Beaumont in a Monday and that said they be open until 4 pm. I asked then to be placed on the "ok to go up" list (why Marceland feels she so special to have a private list is beyond me as well.) However when I arrived at 115, not only was I not on the list, but I was not permitted to go upstairs and purchase the expensive item I needed AND the office staff was IN THE OFFICE. UPDATE! I received a phone call from Dr. Marchand's office very apologetic for the mixup. I received erroneous information from someone on staff. The office made amends that greatly benefitted me and I am satisfied.

TERRIBLE!!!! My daughter had a cyst on her chest removed. A week after it did not look right, we…read morewent back and they said it was fine. Still not seeming like it was healing right, we went to a different practice. He said it looked like a keloid and treated it, did not change, so he sent us to a plastic surgeon. He treated it to soften it for surgery for year. When he was able to finally do the surgery, he asked how many stitches the original derm (mindful) used to close the incision. They didn't use any. He said it looked as if some of the glue they used got into the incision and that is why it formed the keloid. I was so mad! Not only did we tell them it did not look right, but they obviously did not do a good job since they got glue in the wound. I have never gone back obviously, And while I did go there at that time, I will say they over charge for all of their esthetics. I feel they are more about money than how than anything else.

Dr. Cather and her team are knowledgable and gracious. If you have a skin disease like psoriasis or…read moreeczema, look no further.

Heights Dermatology is excellent. The office staff is so accommodating, efficient, and friendly…read more Patricia always has a smile that shows her kind and personable way. The nursing staff is wonderful and gives personal attention to a patient's needs. PA Elizabeth Finsness (Liza) is awesome. She makes a personal connection and shows compassion and sincere concern in her interactions. Liza is extremely knowledgeable, thorough, attentive, and gives exceptional care. She listens to any concerns and explains things thoroughly. As a patient I feel validated and valued. Liza along with Camrie worked tirelessly to make it possible for me to get a medication that I needed. I moved 100 miles away but still make the drive to continue seeing Liza.

I've been a patient of Heights Dermatology for a number of years and have been pleased with the…read moreservice & treatment. Elizabeth Finsness and her staff are very professional & courteous . I would highly recommend Heights Dermatology. David Durbon

Dr. Wooming and his staff run a great clinic! Everyone was extremely polite, professional, and…read moreknowledgeable. Lilliana did a fantastic job on my treatments, even once working around the poison ivy on my neck, an area that was being treated. I never felt rushed to get in and get out. They took time to answer any questions that came up during my treatments. I appreciate the excellent service and the professionalism. Stacy

Dr Wooming cured my life long acne problem. Now both of my daughters are under his care and he is…read moredoing a great job of managing their acne. He also took care of my lipoma and included laser treatments to lighten the scare tissue in the copay. I would recommend him any time!