Customer service bad. Very rude. She hung up on me. Not very happy to be there. She said "there are no deals" when I asked her about them. I went online and found there is a better deal when you get a dozen wings with bread sticks than by itself. Same price. She was not able to help me with this. Will go somewhere else. read more

LOVE this location. always fast & friendly service but today i was accidentally given the wrong flavor (they were pretty busy) so i called when i noticed- they remade my entire order, no issue. even gave me an extra strip :) read more

Amazing place! The manger is nice and friendly even had a few laughs! Great food like always! 10/10 definitely recommend!

Service was great. Staff was amicable. My husband and I placed an order to go. We got an order of honey bbq and an order of lemon pepper tenderloins. When we got home and open the lemon pepper tenderloins tray, there seemed to be some sort of sauce at the bottom. The lemon pepper is supposed to be a dry rub. There was so much butter on the chicken it was overpowering the lemon pepper flavor. The bread was hard and drenched with butter too. It was fresh because I saw them taking it out if the over, but it was overcooked read more

Epic Wings - I took tenderloins out of the tray just to show how much butter is at the bottom of the tray - Chicken Wings Near Me - Escondido, California

I love Epic Wings but hate this location. They are rude, many times the phone is not answered. The place is really dirty on the outside and inside and usually smells like sewer. Don't bother. read more

Good local spot. Love the epic fries and rice bowl. Service is good. Nice seeing small spots like this open.

Last two times the wings have been very good, the guy that cooks does them just like you ask Service A+ from cook, service was good as well from cashier Ambiance was Epic read more

This is my 3rd time in a row the veggies were old. The celery was white and had brown spots on it. Some of the carrots were curling. For $14. You could at least give fresh vegetables. Come on guys you can do better than this. Now i question the rest of the food quality. read more

Epic Wings is probably my favorite chicken wings chain, so we decided to stop here for dinner after a long drive from LA. This is definitely the smallest location that I've been to, with only about 5 or 6 small tables to dine at inside, and it seems like most of their orders here are phone ins. I got my usual Single Meal order ($11.95) of boneless wings with buffalo hot sauce and honey bbq sauce mixed together. I would recommend phoning in your order since it does feel like this location took a bit longer than usual to bring our order out. However, they explained that they slightly messed up our order and had to fix it which is why ours look longer than usual, and they compensated for it. The cashier that we talked to was super nice and accommodating, so we had no issues with the customer service here. As far as quality of the food, it's just as good as the other locations. Everything came out piping hot, and they put a lot of sauce on the chicken as well so there was plenty to dip the breadsticks in too. read more

Epic Wings - 5 piece boneless wings with hot & honey bbq sauce - Chicken Wings Near Me - Escondido, California

The wings here are consistently perfect. My food is always ready exactly when promised, which never fails, and the employees are friendly and professional. read more

Have been coming here for YEARS. As locals we have also frequented the El Cajon location, the Carmel Mountain location, & the W. Valley Pkwy location (depending on where we are in the County). The El Norte Pkwy location, by a long shot, ALWAYS delivers (figuratively). I came in today (Wednesday) around 1230 and this place never disappoints. I asked the gal (who I presume to be perhaps be the franchisee)- and I requested extra attention to my breadsticks and I was absolutely over the moon when I got home, to see that she honored my request! I personally love my bread to be swimming in A LOT of butter and A LOT of garlic. This woman is an angel! I was such a happy lady and everyone at home was elated too. Always fresh. Always delicious. This location will always have our business. Well done, thank you!!! read more

The food is what I've always expected when I go to any Epic Wings location and that's not the reason for the five stars. The five stars is for the staff that was working today at noon, the 2 slightly older Latina's. I have NEVER been to a fast food location where I've been greeted with so much joy and genuine enthusiasm. Every customer that walked through the door to place their order or pick up was greeted in the same way and it just made me smile each time it happened. It has been a really long time I have seen that type of customer service at a fast food place. Please share my gratitude to these two ladies, they truly made my day and from what I observed, the other customers they encountered. read more

Average rating is because this location is old and rundown. The good news is that they're opening up another Epic Wings and Things off W Valley Parkway. Even though I've lived in Escondido for 16 years I've never dined here before. But on a whim we decided to stop by after church. I guess the unfortunate part was that this was also super bowl Sunday. Apparently everyone in Escondido orders wings for the super bowl. This place was packed and they had a whole table stacked with togo orders. I was a little concerned that the wait would be too long, but it was normal. My boneless wings and bread sticks were great. But it's hard to get past how dingy this location is. Make sure you take your wings to go... read more

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Call in your order ahead. Good quality food + decent sized wings. Love the breadsticks + ranch. They told us last time that they don't do all carrots anymore, but wasn't expecting to receive all celery read more

Everything overall was great, amazing staff. Food was great, super clean area . Fast service, great job team.

went in and ordered mango habanero fries and they did not taste like it. it tasted like bbq. when i called on the phone they stated the would be able to switch them out and when i got there they said there is nothing they can do about it since they did not believe they were at fault. ridiculous!! wasted my money and time going back when they could have given me that information on the phone. when asking to speak with a manager their response was "he's on vacation" and did not give me the option to leave any sort of message. read more

Let me start by saying that if I could give this review 0 stars I would. I will never go back to this place and it's all because of the staff! Mainly the cashier, who her being Mexican used the N word twice while I was there waiting for my order ! She then proceeded to make fun of a customers name by calling him flamingo! It may not be offensive but it was most definitely not appropriate! She when and told her co worked " i put in my two weeks i don't care N***a". The fact that's she was so comfortable using such a word while on the clock and getting PAYED to represent a place is completely unacceptable! She also used the F word like 4-5 times even while holding a conversation with a different customer! In front of his son ! I will definitely let everyone I know to go to a different location! It's suck a shame that place fail cause of people who don't know how to act appropriately while getting payed to do so. read more

Epic Wings - Cashiers name ! - Chicken Wings Near Me - Escondido, California

This was my first time trying this place I got the family bundle where you get 24 and I went with traditional wings and you get a half order of their homemade breadsticks and I chose extra hot as my sauce with a side of atomic hot sauce and a side of the spicy chili sauce and of course the veggie boats that come with it. I put my order in around 1 p.m. for pickup after work about 5:30 p.m. the staff were very friendly as I told him I've never ordered before to explain their menu and how they work when I got off of work my order was ready for me for pick up within 5 minutes. When I got home I was amazed how the wings were tender they still had that slight crunch to them even though it was about a 10-minute drive home they were super delicious worth every penny the staff was very friendly environment when I arrived was very clean definitely a place that I would try again. I just had the regular traditional wings but maybe next time I'll try the chicken strips or maybe the Boneless to see how those compare as well with some more of that sweet chili sauce because it was really good too. Again this was just my experience. my view of what I ordered and what I ate everybody is welcome to their own views and experience is obviously but thank you for reading and have a great day. PS it was so good that I forgot to take photos of my wings forgive me next time I will lol. Adelino read more

Great wings. You really don't eat here but you can. I usually pick up and go home. They can get super busy so try to beat the lunch or dinner rush. read more

Wings were served drenched in the sauce we asked for so there wasn't much taste in the chicken itself. Staff were attentive and very polite. Pricing was astonishing. Wings somehow found their way on the rich and famous list. Unbelievable. read more

This place is lot run well at all. I go to different epic wings locations and I never have a problem. This one is on my way home and it's the ONLY reason I have given them another chance. Orders take too long even if you place them an hour ahead, you still go in and it takes them 30-45 minutes. No one ever has an answer to any of your questions. My order was incomplete one time and I called in and they told me that next time I was in they would give the one missing item. Finally, 2 months later I put in an order an no one can tell me anything about my missing item and they asked me to come back after 4pm. The food has been fine, but I think this will be my last time ever coming to this location. Go to the one on w valley parkway. They have better food, better service and beer on tap read more

I am sure you would like to know how I was treated by one of your team members. I picked up my order and drove 15 minutes home only to find out that part of my order was missing when I called back and explained I would drive all the way back to pick it up but didn't expect to be charged the guy said no you need to pay and I said that doesn't work for me you messed up and it's a long drive back he said TOO BAD. Really not great customer service. I asked for his name he would nit give it, asked for the managers name he would not tell me. We will be returning the food to get a credit . Tried to get the managers name from the vista location. They suggested filing a complaint at Epicwings.com and I did. We later placed an order with the vista and I will say GREAT CUSTOMER SERVICE, and they were shocked at how we were treated. read more

Usually i like this location but today the staff was so utterly rude for no reason like i understand it was busy but no need to be so mean. Also my order wasnt ready at the time it said it would be which is fine they were busy but when i got it it was ice cold and missing an item and the employee i told rolled her eyes and walked away so of course i paid for an item i didn't get read more

Now this place is a pretty good spot to go to if you're looking for some decent junk food since it is pretty much fries and wings. I love eating here though whenever I have a cheat day from my normal diet! But don't expect a 5 star meal from here but it's definitely better than a McDonald's and definitely a lot more filling with much more flavor. Seems like a decent amount of people come here but there isn't usually a line either so you can expect a quick turnaround on getting your food. They do have tables inside the small restaurant if you wish to eat inside. Keep in mind that the area is a little more on the ghetto side so you may see a homeless person or two around the area. But they don't bother you from what I've seen so far so you'll be perfectly safe. In the end, I would recommend coming here. My wife and I have come here on multiple occasions and have yet to be disappointed! read more

Sauce tastes hotter than years prior but still pretty good food and a generous amount of chicken for the $$$.

My experience today was excellent! First of all, the best wings I've ever had. You can tell the cooks (Antonio, Anastacio, & Angelica) cared. It tasted like my friends were cooking for me. Jesus & Dulce were so pleasant & attentive. Good customer service is hard to find, but I just experienced it at this location with this crew. read more

I love the wings, tenders, sauces, and breadsticks but.... I wouldn't leave such a negative review but this has happened to me a few times now... First off I'm a ranch fanatic and appreciate a really tasty ranch.. They have it, but it comes with a hefty price... for a 2oz container you pay $1.50 per container... now I wouldn't mind this price if I actually received the product... It has been three times now that I've ordered 4-6 of these ranches and gotten all the way home (which is 30 minutes away) to realize that they forgot the ranches. Each time I've gotten extra ranches I've asked the employee if the extra ranches are in the bag to which they reply yes. I've now learned that I HAVE to check my order before leaving even when I'm exhausted and that's why I wanted take out in the first place.. read more

The young girls that work there have no customer service skills. Instead of greeting their clients they dogg them. Manager needs to teach those girls manners or they are going to lose business. read more

Yelp reminded me before giving this review to understand that during covid companies are doing the best they can. Covid or no covid your two little 18 year old employees can still talk to people with respect and not be so snotty. No I'm not some Karen who caused a problem. I asked one simple question and they gave me a snotty answer with a bunch of attitude. I just took my order and left I did not say anything back to them. This place used to be much better when it was wings and things. And by the way, the prices on the website are not the prices in the store. That was my question that got me all the attitude. read more

When you have the cravings for some wings, just fly on down to Wings-N-Things! Their wings have a certain fresh crunch to them with just the right sauce that makes you soar to heights of pleasure. Always long lines when I go in (probably I always catch the meal crowds) and many people sitting in. Looks like a hangout for the local young people, but, worth the wait when you take your first bite and pull to get the juicy meat and crispy skin that's dripping with the SAUCE! Go with the Mild Sauce for the flavorings, but, up it only if you have an iron gut and enough drinks around to put out the flames!!! They say that the meat around the bone is usually the tastiest, so, I usually go with the regular wings with the bone. Plus, your plate looks good with all the bones piled up on it! Parking can be difficult around meal times because of the pizza joint a few doors down. read more

This Wings and Things location is situated on a busy street in Escondido but in a great location. I happened to order a party pack and family pack for my staff and they loved it! The service that I received on my take out order was great! They also offered plates and utensils and I happily accepted. I will definitely return to this location if I need something quick, delicious and well priced! Thanks Wings and Things for always providing delicious food with a smile. I'll also mention that the dining area was packed... Which means they must be doing something right! Consider them for lunch, dinner, parties and tailgates! read more

Epic Wings - Chicken strips, chicken bites, celery and carrot sticks - plus breadsticks! - Chicken Wings Near Me - Escondido, California

order was misunderstood on my part but the customer service was HORRIBLE! I will never spend my money at this franchise ever!

Bathroom has been out of service for 6 months...AT A WING SPOT! Also one of the 2 entrances that is "to remain unlocked at all times" was completely blocked by a large metal trash can, leaving only 1 exit. read more

Epic Wings - Illegally blocked door. - Chicken Wings Near Me - Escondido, California

Got hung up on when I asked if I could place an order . I called back and asked if they would hang up again and the girl said yes . Lol how ridiculous. Great customer service . read more

This place is so dirty. I think the health inspector needs to take a walk in here. The employees are super unprofessional and don't help explain the menu. This was my first time here and it will be my last. It's also way overpriced. read more

Epic Wings - Floors are filthy - Chicken Wings Near Me - Escondido, California

It was busy here, tried to place order over the phone but nobody picked up, staff was friendly when i drove there though! The location in San Marcos was much faster preparing my order as well as having a much cleaner eating area than this location. I ordered and had to wait about 25 minutes or so for my order, however my order was not made correctly. Option 1 refund, option 2 seemingly hesitant was tor remake my order. I was told it would be another 10-15 minutes... normally customer service would dictate that if an order was made incorrectly, then the next order to come out should replace that order etc down the line instead of putting said customer to the back of the line... just my opinion. The food itself was ok, did not really have any complaints with the actual food, it generally always comes out the same! read more

So disappointed I just dropped 75 dollars to have my order be wrong. Our breadstick were super hard, wings weren't even tossed. We had asked for garlic butter on the side for the 12 breadsticks we orders and they were completely dry. Drove from valley center for this. Terrible. read more

Epic Wings - Super dry and hard breadsticks - Chicken Wings Near Me - Escondido, California

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This was my first time going to this location and initially I was worried because of the reviews but today I wanted wings and refused to drive in traffic to get Buffalo Wild Wings so i went. With that being said I decided calling to place my order was my best option because I wanted to be back home as soon as I could. I was told my order would be ready in 10-15 minutes I got there 25 minutes after I placed the order and it wasn't ready (so I was annoyed, pregnant lady hates being hungry lol) but i kept my tone light and a smile on my face because you never know whose day you can impact... within the next 8 minutes that I sat and waited for my food to get ready I noticed several things... 1. The phone was ringing the ENTIRE time, at no point was someone not answering a call for more than 10 seconds sooo many people were calling in orders. 2. Over 16 people had walked in the restaurant in the little time that I was sitting there and none of them had called in orders so they all had additional orders that needed to be made. 3. By the time I left the line was way out the door and I have no idea how many people were there at that point but I know there were three employees working and one stayed in the kitchen so they had a lot on their hands. I said all this to say that while I was initially upset, it's important to be mindful of people's situation. All in all, my food was hot and flavorful, the young man who brought out my order seemed very apologetic about my having to wait, my order was correct, and I even got a few extra goodies. Hope this helps someone wondering if they should get wings from here but are on the fence! read more

I love the food here, ppl complain about customer service but honestly I think people like that are entitled. I didn't come here to be treated like royalty especially at a place like this. I like that they don't do small talk and if you want good food and don't care about stupid stuff like small talk this is the place to go. Highly recommend the chicken fries also read more

Solid choice for wings if you value meaty bones, savory sauce/rub options. Costs can really bite, however. This is especially true if you over purchase, so I recommend really understanding how much you need to eat. Super clean location, with superb service and timeliness! read more