This was my first time really running a project through Yelp. I reached out to a few window…read morecompanies. Chris from Main Street was quick to respond and we set up an on-site consult for later in the week. I knew which windows (4 of them) I wanted replaced since an Anderson Renewal guy had come out separately to inspect & provide a quote. Chris from Main Street was extremely kind, helpful, and upfront. I chose them ultimately because of this pleasant meeting, urgency for the replacement, and fair price. He was my only point of contact the whole job which was nice and he was on top of communicating things throughout the whole process. We also have siding being replaced so he communicated with my other contractor to coordinate timing. Pricing was very reasonable compared to Renewal but more expensive than a DIY vinyl install because of the window quality. I wanted a window that would last and was willing to pay more. The Anderson 100 series installed was literally half the cost of what Renewal had quoted me (I believe they quoted the 300 series) but are very high quality windows regardless and we really like them. There are some minor aesthetic defects from the manufacturing of the windows (pictured here) but they can be trimmed off very easily and aren't a concern. The installer Dre came in with Dan as support and they did a beautiful job. I had plenty of notice beforehand and they finished the job exactly as estimated (about 6 hours) after cleaning up very nicely. All in all, I thought Main Street Windows had a competitive price, I appreciated their recommendation for the product, they did a great job communicating, and the windows look great.

Chris is the best person to work with! He's so knowledgeable and patient! He worked with us from…read morethe very beginning quoted to the final inspection. He's always reachable and kind! He's also very reasonable! We will be using him for phase 2 of our windows and I'll be recommending him to everyone!!

Great service and excellent communication before and during our roof installation. The crew was…read morecourteous and very professional! I highly recommend BHI and would refer them to anyone..

Great customer service and installation of my roof ! The clean up was great! I couldn't be any…read morehappier with the crew and the way my roofing looks.

I spoke with Cole, regarding a wood framed window that was stuck wide open at my mother's home…read more He was willing to put a rush on a replacement window, knowing that it is storm season. I had the window taped up with Plastic Sheeting, and was at wits end in trying to resolve the issue. He suggested trying Lemon Pledge, before ordering a new window. Let's just say that I was amazed, and extremely thankful to him and Dover Doors & Windows for not attempting to sell me 1st, when there was a possible solution. I will recommend this company to anyone seeking windows moving forward Jim E

Our family had our Garage Door replaces approximately 5 years ago. Right at the 5 year mark our…read moregarage ceased to work. It began to bend and bow, becoming unusable. Once this happened we contacted Dover and Company and they did not respond to us at all. It was at this point that we started a complaint with the BBB. We then reached back out to the company and they were willing to talk to us at that point. The owner stated that he would be willing to replace the garage door at cost. We indicated that moving forward with that option was not the company taking any responsibility they stated that they would be willing to replace the springs exchanging them with their heavier springs at their expense. We agreed to that and moved forward with getting them replaced. When the technicians from Dover come to our home they did not have the heavier and springs they tried to replace the existing springs with the same weight of springs that we had originally. The technician mentioned it and when we brought up the issue he had to contact his company to get the go ahead to replace the springs. Once that took place, the door was still not able to close. The Technician left at that point. We still did get a bill for this replacement!!! That is a large issue. Not only was it almost impossible to obtain meaningful assistance and a willingness to accept some accountability from Dover and Company but the replacement work was not what we were promised and then we received a bill when it was not warranted nor was the job completed. Dover and Company has proven to be not only dishonest but also does not stand behind their work.

This past winter I have 14 glass panels get moisture in them. Fenton glass gave me a rough…read moreestimate, then came out and measured and gave a firm quote. They replaced the glass and fixed a counter balance. Quote was great price Measurement crew were nice, clean and detailed. Install crew were nice clean and did a great job. All around great work with nice people and a great price.

Service guy was friendly and professional. Everything he stated with estimate cost and service…read moretime, from ordering to installing was on point. Install was perfect and he cleaned up afterwards... doesn't get better than that.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Had Tim the owner tear down and rebuild a chimney for us. His price was good and work was great. I…read morewas very happy and they did a great job doing and cleaning up after the job. Would def hire for anything again. Great company! I also love the fact they take credit cards. That is a huge bonus.

Our historical home in Fenton needed to get the chimney re-mortared, inspected, and updated. Tim…read moreand his crew performed this task exceptionally well. Tim provided superb communication and attention to detail. It should be mentioned that our family was out of town for an extended period of time and the restoration was done sight unseen. This was an obvious gamble, but it paid off extremely well! We will be happy to refer you to friends, family, and neighbors. Thank you Tim, our chimney once again stands tall and proud!