I have tried to go this location multiple times trying to give them the benefit of a doubt, but each time their nail tech show they do not want their patrons to be people of color. They lied and said they do not have anyone to do eyebrows and they ignored me when asked if they would have someone. Times I have come they have left me waiting in cold water while they assisted white customers coming in after me with no appointments. It is a shame because I tip well and have money to spend but I guess I spend it somewhere that is more welcoming to people of color. read more

The absolute worst service ever! I would not recommend this place to anyone. They tell you to wait and then have others who are getting major services to go ahead of you if you are getting something minor. This has happened twice!!! AWFUL SERVICE!!!!! read more

I love close by and wanted to check it out. Definitely worth it. David did exactly what I asked perfectly. I'll be back. Also the ambiance is ridiculous, big, new and clean. Very nice, a little too quite but I can deal and prices are average. read more

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DON'T DO IT! The water is lukewarm. They make you sit in water for 30 minutes to keep you in the salon trapped like a sitting duck. My feet are rough after a mediocre pedicure that cost 40 bucks. Heed my warning. This place is awful. You've been warned! I wish there was a way to give a negative star. read more

The ABSOLUTE WORSE experience ever. Water for pedicures does not get cold, they do not cut cuticles, will have you sitting in a tub of plain water with no jets on. Paid for the lavish pedicure and there was nothing lavish about it. I will not be returning, will continue looking for a decent nail shop in the area. read more

End product on my nails was decent,but disgusted by a staff member electric filing her toenails up at the front on top of a station. Also, girl who did my nails acted disgusted by my nails (the whole time) that I had broken a few off. Unprofessional and won't be back. read more

Big nope. I've tried this place twice. Once around the time they opened and again last week. Walked out both times, it was really that bad. Service is terrible! read more

Terrible service! Worst nail salon in the area. Never go there. Nail tech did not remove prior polish. Poorly shaped my nails and nick my nails causing them to bleed. I would not give any stars but had to so I could post my review. read more

Envy Nail - Absolutely the WORST nail salon in the area. Didn't remove polish. Bad service! - Nail Salons Near Me - High Point, North Carolina

Arrived at 4pm on a Sunday for a pedicure, they were a little backed up so it is currently 5:56p as I type this review with pic of where I am in the process as I am still here awaiting my pedicure to be completed. I chose the $42 OPI pedicure option with gel polish that has 15 min massage. They did not have the ($10 extra) chrome polish I had picked out (which I did not find out until it was time for the polish to go on). The pedicure chairs are new and nice, but my butt is sore from sitting here so long. The atmosphere is upscale, very quiet with gentle music playing. There are 4 flat screen TVs that have been off the whole time so I'm not sure if they use them. My nail tech was pleasant and did a good job exfoliating my feet. My 15 min massage was great but was a little less than 15 mins bc I signed my receipt at 6:15. read more

I'll just say they don't care about social distancing , they sat two ladies in the chairs next to me. I also felt they were rushing to finish my pedicure. I didn't even finish my whole service I was getting done due to feeling rush and then not applying the CDC guidelines. Not to mention the way the owner was talking to his employee while she was doing my pedicure. I really use to like going here, but I will now be going else where. read more

Not happy I have been a few time until I found a new salon. Went back due to a time crunch and ended up with a nail infection due to tech not properly doing SNS and water got between the SNS and finger nail. Will not be going back. read more

Save your time and money!! This place is a complete rip-off!! $25.00 for a polish change!!!! I couldn't believe it when I saw my receipt!! I will never go back to Envy Nail!! They will rip you off!! read more

Recently started coming to Envy. They are fast, have excellent customer service and fair prices. It's a 25-30 minute drive for me but it is well worth it. The best aroun read more

DON'T GO HERE - HORRIBLE SERVICE!!! I just sat at Envy Nail Spa for 51 minutes waiting for a pedicure, most of that time with my feet in the water. And I just looked up and they had started working on a group of people that came in after me and didn't have an appointment. So now my leggings & my socks are wet because I got up and walked out. Which none of the people working there even noticed. read more

I've been coming here for several years, and most of the staff is excellent! The issue is the place needs maintenance. Half the TVs don't work, light bulbs are burnt out, chandeliers are dirty....but worst is all if their nail polish is old, they pour bottles together and it's thick and needs to be thrown away. If you get gel or S&S, your fine, but the free polish for a pedicure is bad., so I bring your own. I've said something to Tom the owner, repeatedly about polish and he doesn't seem to care. They also offer you beer or wine, but the last two times we visited they've had no Beer. So please don't offer something if your not going to buy any. We are look to find another place. read more

If you're looking for a nail salon where: - making a reservation doesn't matter - the staff FaceTime while working on your nails - signing in with requested services doesn't matter - your manicure/pedicure service options aren't explained - you wait in a pedicure chair for 20 minutes, while salon staff parties and giggles in the break area, only to come out and provide pedicures to people who just walked in - you want to see how a bad business provides poor service - the owner argues with you over his mistake without apologizing Then this is the place for you! My first and now last visit took place yesterday was enough! read more

First time there...was highly recommended. However, the girl cut my fingers and even asked how did I do that without making you bleed. The job was half way done. Not even a week later the nails were breaking and top coat had peeled off. Don't waste your money! read more

Always enjoy my experience! Today I messed up both big toes (my fault) on my way to dry station. They were quick to fix and promised it could not have been my fault:) Such a nice group of folks. I never make an appointment. Just go in and always enjoy my service. Would definitely recommend! read more

I have been to Envy several times, mostly because their hours are convenient. There have been a few nail techs that have done GREAT work on my nails. I get SNS and I love it because of how long it lasts. This Saturday I got a SNS manicure, the salon was crowded but they told me to take a seat. After waiting almost 40 minutes they gave me the colors to chose from. The man that I assume is the owner, because of the way he yells orders at everyone else, was going to do my nails. He started my nails and left about every 5 minutes to do something for someone else because he was understaffed and had accepted too many clients. If you've never had SNS, it's a lot of steps, a clear coat a base dip of dust and then another clear coat and the color, this is repeated several times in each nail. Then these layers are sanded down and your nails are filed and they apply the last coat. This is supposed to last several weeks. Due to the combination of the amount of times that he got up and the steps that he had to take on my nails he kept losing track of what nail and what step he was on. It made my "relaxing" manicure stressful because it now became my responsibility to keep track as well as make sure it looked good. At one point I wasn't paying attention and he walked off and he came back and waited for me to tell him where I left off. I get it, I do, sometimes you get busy, but this was unacceptable. It's now Thursday and I noticed that my thumb nail had chipped. I thought, no big deal I'll go by after work and get it fixed. It's annoying because Saturday I had spent over 2 hours there, had a subpar manicure, and spent $35.00 on just the manicure, but like I said I understand that people are busy. So I went back and the man that did my nails immediately looked at me and I explained how I had gotten my nails done with SNS and they are already chipping. He didn't apologize he just said "come back in 30 minutes". That was unacceptable to me because it's not my fault my nail was chipping (the chip is on the inner corner of my nail nothing I could have done would have caused it) it was his error, he could have apologized and fixed it- it was just one nail. He acted like it was the biggest inconvenience for me even to be there. He said many hateful comments under his breath and to the other customer he was working on. He finally gave me the SNS color swatches and told me to pick out my color. Mind you, I don't remember what color I had because this is supposed to last 3 weeks. So I asked him if he knew what color I had on my other 9 nails. He would only tell me which colors it wasn't. At one point he even told the girl that he was working on "I'm sorry she's here I told her to come back in 30 minutes". Many other customers were helping me find a nail color because nobody else had. A few nice nail techs came over and tried to match the color but they had customers if their own and it wasn't their mistake. At this point I've been there for an hour and all he's done is take the old polish off. The man barked an order at a nail tech and she had to stop what she's doing to help me. She did her best to match the color she even combined 2 colors to get it most similar to what I have. When she was done she got up and walked off to help the customer she had and the man was still sitting, without a customer at the station beside me. I asked if I was done and if I could go and he said "please go". I would never support this business because of the way this man runs it or thinks he does. He gave me a terrible manicure, horrible customer service and he treats his employees like trash. Getting a manicure is supposed to be a relaxing experience where you are almost fine with spending your money. I hope these nail techs are able to find another salon away from this man. read more

Friendly staff who follow your lead with their interaction - if you're wanting to chat they'll chat, but if you want to sit back, close your eyes and be silent then they respect you and pamper you quietly while you relax. The interior design allows for the staff to treat more clients at one time than I have ever seen. By utilizing a U-shaped bar for additional manicure space they can serve 8 clients at traditional desktop spaces plus and additional 12 sitting at the bar plus 20 pedicure chairs. Great idea with the bar top! Granted this is only poising if they're staffed for it - tonight they were staffed appropriately for the volume. The luxe pedi (with your choice of parrafin wax or hot stones) with regular polish on my toes and a mani with shellac polish on my fingernails was $55+tip... Cant beat that! Definitely my new nail salon Can't wait to take my hubby! read more

Terrible service. Waited two hours stuck with my nails already wrapped could not leave. Then in a hurry the owner hurt my nails trying to get the SNS off. Out to get more clients at the cost of good service. I complained . I thought the girl that ended up doing my nails said I could leave ;without paying). So I left a tip out of decency and nodded to leave. Next thing I know the owner is chasing me down the road in his car and pulled me over demanding that I pay. I was blown away!!! And yes , I am decent and I paid full price for the crappiest service on earth. Don't go to this place. read more

I was not that pleased with Envy. I have been 3 times and my pedicure is not great!! I sat for over 20 minutes in cold water waiting. The girl that did my feet did not meet my expectations. I still have rough feet and I go to often for this to be an issue. I sat under the dryer for at least 15 minutes and my polish came off with just a touch of my finger. I can't seem to find a good nail place near!!! This place is definitely not the place. read more

I have been coming here since they opened! They are always slammed for a reason...because they are awesome! While I was pregnant they helped do some extra reflexology to help with my swollen feet and ankles, it was stellar and helped immensely. Not sure why others complained about the water temperature, they always ask if it fees good and are quick to change it if it's not. I've never had a bad service here and look forward to coming every two weeks like clockwork! read more

Worst nail salon I've ever been to. I got chemical burn, that hurt for weeks. Not to mention also that my nails looked horrible. I got excited when I saw who was doing my nails, because he looked and walked around like he was the owner. I got a full set and he had the correct sized tips for my nails and he chose to use small tips. It was so embarrassing to walk out of the salon. I was like is he serious right now?! It looked like I had baby nails. He also filed my raw nail so bad that he caused my actually nail bed to bleed because he filed it down so raw. I still tipped him good because this is his job and he probably has a family to support, but never again will I ever go here. Don't be fooled by the outward appearance, like I was. I thought that this was such a nice & fancy salon. It most definitely is not. Wasn't a surprise either, that the women sitting next to me was having an equally as bad experience. While observing, I also noticed how they were accepting new people coming in for pedicures and having them sit in the chair for 20+ minutes while they waited for someone to tend to them. read more

Please don't give this salon your money. This was my first and last time here. I walked in and everyone was initially super nice. I sat down and a few minutes later the owner came over to do my nails. Off the bat he was very rude and I could tell that he did not want to do my nails. I wanted a small design on my finger so I showed him a picture and asked if he could do it. He said no because it would take too much time and if he did it it wouldn't look even. So I said that's fine I'll just do a solid color with a matte coat. He was very rough, he yanked on my hands, he used the efile on my skin, repeatedly. He watched the clock the whole time and even asked to see my phone to check the time. When he asked for my color I told him I'd like a darker version of a color I had in hand. I asked him if he knew one and he told me to look for it myself. He then walked a few feet away and begin to yell. I obviously heard him as the salon is not terribly big. He started yelling in his native language to his associates about me it was extremely disrespectful and unbelievable. I simply asked a few questions (three, I asked three) I should be allowed to ask a nail tech without them becoming irate and uncontrollably rude. This man ruined my day and I left without even getting my nails painted. I looked at pictures other clients have posted and they've done much more intricate designs than the one I was asking for and yet he refused. This man is racist, intolerable and lazy. Go literally anywhere else and receive that kind of treatment and at least you'll leave with your nails done. That kind of treatment is ridiculous for someone who's paying for a service and also tipping 20% on top of it all you should be able to ask a nail tech a normal question without them having a manic episode in front of their whole staff. give literally any other local nail salon your money rather than this assholes. read more

I will probably not be returning to this salon. I usually go to one by my job but i haven't had time this week so I tried here since I live close. While I was trying to decide what I wanted to do with my nails, I felt the nail tech would shoot down every idea I mentioned and then tried to push the idea of just doing pink and white SNS instead of color because that was a better option. I paid for the premium pedicure, plus extra for gel removal and for SNS. My husband had dropped me off and after I was finished I asked to call my husband so he could come get me. I was told that I could not use the phone because they were already closed but I could go next door. I said I just needed to call so he could come get me not that I wanted to stay inside the salon. I can't believe you would tell a customer who just paid you for 2 services that they could not use the phone. I have had better service, better job performed on my nails than this. all I can say is WOW !!!! and my husband was very disgusted that I was told I could not use the phone but had to go next door as a paying customer. Also, as I side note, I have read several reviews that state you receive a complimentary drink but I was not offered anything complimentary. read more

I took my daughter here for a mother - daughter nail experience and they were RUDE. We waited 20 minutes before they seated us, then they continued to move my daughter around until she didn't even want to get her nails done anymore. This place is a rock throw from my house, but I will drive 10 minutes up the road to the Nail Bar. Service is great and our nails always look fabulous! read more