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    Envoy Mortgage - Dover, NH

    5.0 (2 reviews)
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    7 years ago

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    Ask the Community - Envoy Mortgage - Dover, NH

    Liberty Mutual Insurance

    Liberty Mutual Insurance

    (11 reviews)

    You get a lot less than you pay for. Had to jump through…read morehoops to gather the excess of information they required to file a claim when my office park neighbor's flood crept into my office, at start of Covid-19 scare. Lost days of work to wet offices. For an $8000 loss, they gave me $160. Time to move on.

    I will never complain about Geico again…read more I bought my new car and received an invitation in the mail for one of Liberty Mutuals Hyundai programs. I called at 11:30 pm so I will assume that's why there was an unusual call volume and I was on hold for 30 minutes. The woman who graciously took time out of her day to "help" with my quote was hardly charming nor pleasant. I thought maybe I had dialed the wrong number, this couldn't possibly be the customer service department, right? Wrong. She sounded as if she was bored of our conversation and had no problem talking to me in a tone that was supposed to make me feel stupid. I think the best part of our conversation is when she looked up my info and asked: "Your name is Johnny Clark?". What do you think lady? After all this. she informed me that I don't meet the guidelines for auto insurance. This has got to be a joke, right? I just spent 30 minutes on hold only to be told by a female version of Squidward that I don't qualify? When I asked for an explanation, she informed me I'd get more information via mail within 10 to 14 days. She then thanked me for calling Liberty Mutual and hung up before I could say anything else. I'm quite thankful I don't qualify, knowing I'll never have to speak to that customer representative again makes life a little more beautiful. Although I will say when the day comes that I do "qualify" for Liberty Mutuals "rewarding" programs, this experience (while enlightening) was enough to convince me to never give them any form of business. Liberty Mutual can rest assured knowing that Ill be informing everyone and their mom about the All-star customer service they boast so much about. P.S 1 months later and I still haven't received the letter stating why I don't qualify for insurance.

    Tracy DeMatteis - Guild Mortgage

    Tracy DeMatteis - Guild Mortgage

    (6 reviews)

    Wanting to be conservative about my mortgage, I decided to get it directly from Chase Bank - one of…read morethe biggest financial institutions in the world. My family had an established relationship there so we expected to get reasonable treatment. Instead, the process was a complete nightmare and I ended up with a mortgage far worse than I was originally promised based on my financial situation. I reached out to Tracy because I had a bad feeling about how Chase was treating me, and she turned out to be an enormous help. Though my family insisted that I stay with Chase to the end, Tracy remained involved - advising me and filling out a parallel application in case (as she feared) Chase was setting me up for disappointment. It turned out that Chase was acting in bad faith, but they drew out the process long enough that I couldn't switch to Tracy to close. Even when that was clear, Tracy remained involved and advised me in my negotiations with the bank to make sure I ended up with the best deal possible. If I had it to do over again, I, without a doubt, would have called Tracy first. She clearly loves what she does and cares about her clients. I'll be recommending her to any friends looking to buy a house, and will go right to her if we ever decide to buy again. Highly recommended!

    As a first time home buyer the process can be overwhelming. What you need is a person who has your…read morebest interest in mind and has a strong work ethic to make things work for you. That is where Tracy comes in. She found an amazing loan for me. She took into account all aspects of my personal financial situation. She showed me exactly what I needed to see as far as dollars and cents are concerned. The rate she got me was by far the best around. She is very responsive to all types of communication which is a huge relief during the home buying process. I would, without question, or hesitation utilize her for my next home buying experience.

    Red Post Realty

    Red Post Realty

    (5 reviews)

    We couldn't be happier with the amazing service and attention to detail received at Red Post…read moreRealty. Todd Hudson and his team spent every minute of our home search feel like we were their most important clients in every step of the process. We are not from the area, yet Todd helped us find our sense of community where we chose to buy our retirement home in Portsmouth. We couldn't be happier! The timeline was accurate, and there were no surprises. Red Post worked around our busy schedules to keep us informed at all steps of the way. Integrity, honesty, and a very good listener makes Todd the best realtor we have ever worked with. We highly recommend Red Post Realty for your home sale or purchase! Dave and Lisa Mason

    We were referred to Todd Hudson at Red Post Realty, and are glad we worked with him. Todd…read moreacknowledged that we were buying our first home and knew very little about the process. He was helpful in trying to match us to properties, scheduling showings, asking the right questions, and everything else. He has a strong knowledge of home repair which is very helpful, and takes the intimidation out of the whole process. Todd really went the extra mile for us after we found our new home. Prior to closing, he helped arrange estimates on completing the installation of a new roof. He offered to schedule the estimates, meet each roofer, and broker the deal/see it through its completion. Whenever we tell friends and family what he did, we would hear someone say "Your realtor did that for you?" It's telling that he wants his customers to be satisfied. From beginning to end, Todd and Nick C. from Red Post have been excellent. Definitely contact them if you are looking for a home in seacoast NH/southern ME, or beyond.

    Buyers Brokers Only - Happy repeat clients who bought in Maynard, MA after buying their first home in Stoneham, MA.

    Buyers Brokers Only

    (158 reviews)

    Rich Rosa was fantastic. My wife and I were searching for a north-of-Boston home while living on…read morethe West Coast and Rich made the process SO much easier. 1) Great communicator with excellent attention to detail 2) Great at anticipating questions and getting you in touch with good professionals for different parts of process (home inspectors, RE lawyers etc) and helping you find a good one. 3) Great at raising questions that a home listing won't tell you (what is the home near/not near? busy street?) 4) He's not just firing his own ideas at you, he listens and works with what YOU want. If you're an engineer type like me, he'll give you a spreadsheet market analysis, if you are are more mood and feel, he will speak to that. 5) Great negotiator 6) Super punctual and responsive, we pulled off a 30-day closing window which wouldn't have been possible w/o Rich's professionalism I could go on. So glad we found him.

    Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

    Envoy Mortgage - Dover, NH - mortgagelenders - Updated May 2026

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