Wanting to be conservative about my mortgage, I decided to get it directly from Chase Bank - one of…read morethe biggest financial institutions in the world. My family had an established relationship there so we expected to get reasonable treatment. Instead, the process was a complete nightmare and I ended up with a mortgage far worse than I was originally promised based on my financial situation. I reached out to Tracy because I had a bad feeling about how Chase was treating me, and she turned out to be an enormous help. Though my family insisted that I stay with Chase to the end, Tracy remained involved - advising me and filling out a parallel application in case (as she feared) Chase was setting me up for disappointment. It turned out that Chase was acting in bad faith, but they drew out the process long enough that I couldn't switch to Tracy to close. Even when that was clear, Tracy remained involved and advised me in my negotiations with the bank to make sure I ended up with the best deal possible. If I had it to do over again, I, without a doubt, would have called Tracy first. She clearly loves what she does and cares about her clients. I'll be recommending her to any friends looking to buy a house, and will go right to her if we ever decide to buy again. Highly recommended!

As a first time home buyer the process can be overwhelming. What you need is a person who has your…read morebest interest in mind and has a strong work ethic to make things work for you. That is where Tracy comes in. She found an amazing loan for me. She took into account all aspects of my personal financial situation. She showed me exactly what I needed to see as far as dollars and cents are concerned. The rate she got me was by far the best around. She is very responsive to all types of communication which is a huge relief during the home buying process. I would, without question, or hesitation utilize her for my next home buying experience.