Refinanced my mortgage: 1) Urgently asked me to upload documents 2 times while I was traveling on business after I had already provided the info. 2) Morgage person didn't bother to show up for the closing. 3) The person at the RMS office kept me waiting for a half hour past the closing appointment time while he sat in the restroom reading the newspaper. 4) They sold my info so I received countless solicitations despite me indicating in writing not to do so. 5) They sold my Mortgage to Penny Mac almost immediately after closing yet continued to send me mail as if I was a customer. read more

Jason Lavallee is all around, the best mortgage lender you will ever find. This guy dug us out of a really bad situation with our bank where they dropped the ball and left us hanging weeks before we were to close on our new home. We felt helpless and weren't sure how we were going to get out of this mess. Our realtor Denise Rice (who is also amazing) introduced us to Jason and I can't say enough about Jason. He got to work for us right away and expedited the whole process personally so we could close on time, all in a matter of a couple of weeks. Jason is professional and courteous, explained everything on our level, and kept the lines of communication going throughout the entire process. It's hard to find someone these days with all of his qualifications. He turned the bad experience with our bank into a happy and positive outcome, adding extra surprises that we were not expecting! I would recommend him on all levels!!! read more

Lisa Capicchioni is the best Loan Officer hands down. She came highly recommended and I'd use no other person than her next time I decide to buy a home. She's so good I was itching to refer her to my friends and family. Lisa and her assistant Mary did an amazing job with my loan process walking me through its entirely. Through every turn Lisa and Mary were there to hold my hand and nothing was too big to tackle. Communication was top notch and couldn't be happier with their service. To RMS I would like to say thank you and a job well done. Until next time!!!!! read more

We had a fantastic experience with Mike Pillsbury. He helped so much with the process of buying our first home, answered all our questions, and he was quick to get back to us. Mike was very caring and helped my anxiety tremendously. We would recommend him and his team to everyone!! read more

I worked with Jay Vogel in the Nashua office to get pre-approved for a mortgage and it was an absolute pleasure. Jay was wonderful to work with and answered all of my questions quickly and in great detail. He provided me with a great spreadsheet for closing costs which I found very helpful when shopping for my mortgage. I ended up going with a different provider for my mortgage so I can't speak to the whole process, but I have nothing but the highest praise for Jay and RMS and would recommend their services to anyone who is in the market for a mortgage. read more