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Portsmouth, NH

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loanDepot

3.8 (4 reviews)
Open • 8:00 am - 5:00 pm

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Acadia Lending Group - Acadia Lending Group's team of Mortgage Advisors

Acadia Lending Group

(5 reviews)

We met Heather of Acadia Lending Group 5 years ago when we attended her First Time Home Buyers…read moreClass. She was a delight to deal with; answering all our questions, giving us all the information-even the ones we didn't know we needed. She made buying our first house as pleasant as signing your life away could be. We loved working with her then so much so that it wasn't even an option to use another lender when we were buying our second house. She is professional, hard working and very knowledgeable about the whole home buying process. More importantly she puts the needs of her clients first and tries to get the best options for them; she sure did for us. Look no further for your refinancing/ home buying needs than Acadia Lending Group and if you get the pleasure ...Heather Rose is the WOMAN!!!

Taylor LaPierre and her team are are a joy to work with! Taylor advised me on purchasing a few…read moreproperties simultaneously through a 1031 Exchange. She was incredibly responsive throughout the process, providing great guidance and helping me track all the moving parts! This allowed me to act quickly on interesting properties as they came up. She is a fantastic communicator and collaborated with everyone to keep things on track throughout the process. She also helped with troubleshooting challenges, including making excellent referrals to help with affordable insurance in a remote area or exploring a homestyle loan for a home that needed work. I felt like I was in great hands throughout the process!

Regency Mortgage

Regency Mortgage

(1 review)

Such a horrible, nasty experience. We are experienced home buyers, so this was not our first…read morego-around. (Multiple homes and multi-family properties) Everything was going well. We were given a wonderful rate, and we made it clear how happy we were with that rate and asked if we were locked in. We were told to sign a form and we would be all set. Well nope. About a week before closing they informed they said okay we are going to lock your rate in...it's now .275% more than it was before. Excuse me? First of all we made it clear months prior that we wanted to lock and were told we were all set. Secondly, WHY weren't we informed that the rates were going up? We were so upset. We spoke to our reps supervisor, manager, and it made its way to a corporate VP and EVERY step got worse. Everyone was nasty, smug, unprofessional. This VP straight up said "well my employee didn't give all the right info, you guys also didn't ask the right questions." WHAT! So nasty and unprofessional. We got a call from the VP saying that the rate doesn't even matter anymore, we can't close because the appraisal came back lower than we thought. It was two days before closing. Conveniently and suddenly the appraisal is the issue? So we had to let the rate issue go for now. Well two days later they said they did a drive by appraisal and it came in RIIIIIGHT at the price we offered. How perfect. And then they said if we continued about the rate after that then they wouldn't close. Nice. They got really rude to not only myself, my husband, and my realtor. One example was at closing, when a processor said "I'm getting really sick of dealing with this account" to my realtor. It's closing day, keep your nasty comments to yourself for 10 more minutes, you unprofessional, smug, horrible people. Costing us thousands and thousands of dollars and you can't even answer an email with tact. Save yourself a lot of stress, and a ton of money, and go elsewhere. Please.

loanDepot - mortgagebrokers - Updated October 2026

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