Made an appointment online, filled out necessary paperwork online prior to arriving, came 5 minutes early for additional paperwork, and was seen right at my assigned time. Very pleased with the primary physician and the front desk/nurse. Certainly deserve the high rating they rep. Great quality of care and efficiency. I recommend doing everything online prior to arriving because they allow you to choose your arrival time within minutes so there's no reason not to, and it makes everything easier for both parties. read more

Need to focus on the details. I found the sign in process a little wonky. Should consider giving patients an ipad versus trying type in a lot of information on a small phone screen. Care was fine, a bit of a wait. What was disappointing was the receptionist ask me about my pharmacy of choice and I specifically told the CVS on 20th in the Heights and gave her the address. She said that the one on Irvingdale in the sam zip as house, and I told her again that I did not care because it was further from my house and less desirable part of town. The prescription called in the Irvingdale location. Disappointing. read more

Very caring and accommodating staff, very patient with all my -mom- questions. Very professional and clean environment. We will return for flu shots once my son improves from his sickness. read more

enTrust Immediate Care - Memorial Drive - Urgent Care Near Me - Houston, Texas

Super responsive & friendly customer by Michelle and Ms. Rivera at the reception desk! Yami the NP was very knowledgeable & gave great tips on recovery from my injury! We were blessed that there was no wait for immediate care. We came in and filled out the form electronically via my phone and was seen in less than 5 minutes! Highly recommend for any urgent care needs! read more

Poor customer service front staff with attitude to a NP (not a physician - you'd think they would have a doctor on site) who was not friendly at all. Will never go there again! read more

I've been going to Entrust for several years. I've always been happy with the quality of care and the speed/efficiency. Happy to recommend them to others. read more

No wait time. Appointments available. Quick staff and professional. Highly recommended.

We've been here multiple times over the past few years, and it's the best quick care we've experienced in town! If you need a quick Covid test, this is the place! You can make an appointment or walking are welcome. Similarly for flu or strep tests too. The staff is always friendly and helpful. I've never had to wait long either - not in the waiting room or in when taken to the back. The location is very conveniently located and there's tons of parking as well. read more

I have used this a couple of times. Even though I had moved out of the area, I thought that it would be convenient to go back since they already had my records. I was greeted and told I would have register at a self serve kiosk near the front door. The place was not busy at all and the girls were socializing with one another while I, not feeling very well, stumbled through the awkward touch screen that required a physical license and health card. The driver's license was simple, but sense health card is an electronic image, it proved to very frustrating and impossible. Of course the girls lacked basic courtesy and never offerree assistance. Frustrated, I left. read more

I made an appointment online and registered. I arrived at my appointment time and was greeted outside. The staff is professional and quick. And everyone is masked up. Location is in a shared parking lot with a lot of traffic. read more

enTrust Immediate Care - Memorial Drive - Outside sign - Urgent Care Near Me - Houston, Texas

Professional and efficient care. I was in and out. Staff was knowledgeable and very friendly. Highly recommend!

Apple and the two measure ladies at front desk are absolutely amazing!! I left there with more than I came in looking for!!! - Ericka

Fast courteous service Listened intently Great communication Diagnosis given speedily read more

What a great experience. Had a rough night of fever, headache and sore throat with my kiddo. I was able to make an appointment for opening time and complete the check in process online. Every staff member was helpful, kind and thorough and I appreciated them going through all the differentials with me. I usually drive all the way back to our old neighborhood for a walk in visit but this will definitely be a new favorite spot for any emergencies moving forward. Plus, it's next to a Starbucks so if there's a wait for whatever reason in the future, I know I can grab a drink while I wait or as a treat after lol read more

Entrust is fast, efficient, and the staff is always friendly. They offer quick results and online registration which makes checking in a breeze. We always choose enTrust for a quick visit when getting in to our doctors office isn't an option. read more

I was in and out quickly. Everyone was friendly, thorough, and listened to my concerns. The nurse practitioner gave me a note for school and promptly sent a prescription to my pharmacy. This was not my first time here, and it's become my go-to place for urgent care. Also, you can schedule and sign in online before you get there to avoid paperwork. read more

Hands down one of the best urgent care centers I've gone to. My PCP was backed up, so I went in for some labs and testing. I've waited up to two hours at other urgent cares and the wait time here is minimal. The front staff, April and Meli I believe were super sweet from checking me in, getting vitals, and addressing my concerns. The NP that day was very knowledgeable and sweet too. Highly recommended this location. 10/10 will be back if needing services! read more

Wonderful experience! Got us in right away and took great care of us!!! Thank you Entrust for a wonderful experience! We will be back (if needed) read more

I was disappointed tonight I wasn't given the appropriate attention that I should've gotten as a patient. The MA didn't get my vitals I was roomed and Karina the NP came took a 1 minute assessment and left the room . I sat in the room for an hour. I left the building in tears I was in so much pain from a UTI and ear pain. I paid my $40 co-pay for poor patient care. read more

I decided I needed to see a doctor on Tuesday evening and I was able to check in very easily and I had no wait time at entrust. Everyone has been very kind and professional. The quality of care was great, I am waiting for my results but I would they say they've worked expeditiously this evening. read more

I really appreciate the hours of this location. Being able to come in before 8 or after 7 is really something advantageous for this location. Offices are neatly kept and clean. A quick and effective stop for non serious issues. read more

enTrust Immediate Care - Memorial Drive - Urgent Care Near Me - Houston, Texas

This was the quickest and easiest urgent care experience I've ever had!! The team is wonderful! read more

enTrust Immediate Care - Memorial Drive - Urgent Care Near Me - Houston, Texas

I have been here several times with my kids. Always had a great experience. The doctors are patient and kind with my kids and seem to practice quality medicine. Will continue to use their services. read more

Entrust provides speedy service on the booster shot for covid. Dania was super fast and awesome with efficiency! Love the professionalism and attention to detail. Will come again for covid testing and prevention needs. Pfizer booster is available here! read more

enTrust Immediate Care - Memorial Drive - Urgent Care Near Me - Houston, Texas

The most efficient urgent care in the city. Seen quickly. Thorough. Caring. Would use them as primary care if I could.

Great staff. So willing to help get you all fixed up. Everyone on the staff is hands on deck. I highly recommend RV read more

I've been coming to this urgent care for years now, unfortunately after Beryl, they didn't have power. I was forced to visit another urgent care and deeply regretted it. I went to visit them today and ALL my concerns were addressed, they did some procedures out of caution or to clear that possibility out. I truly love this urgent care! The front staff is great and friendly, I appreciate everyone in this office! read more

Short wait time. More importantly, I received a definitive diagnosis and was given something for immediate relief of symptoms.

Very Friendly and Knowledgable staff. Very caring. Complete and thorough check up. The floor of the patient room I was in was not as clean but it was the end of the day so grace is extended. The staff assured me that it was not blood. :-) read more

Friendly Staff Always very professional My visit are always fast. My only place I like to go

I went there to get my Vaccine. The staff there was professional yet friendly, very very efficient place... My appointment was 9:46, I arrived at 9:40 and was out at 9:50 Highly highly recommend! read more

Very efficient and quick when I got my 3rd dose Pfizer vaccine here. They have an oversupply and they're all expiring next week so get one from here before they have to throw it all away when expired. Don't be scared by the high number of people it says are waiting in line when you pre register online (saves time when you do this- just pick a time, the time you pick doesn't matter). It's not accurate. I was in and out in less than 10 min read more

You don't need to make an appointment for Covid test. You get in and then scan with your phone cam a code to fill out from your phone. The documents were quick and easy to fill out. Depends on your insurance you can pay 10$ or more, the receptionist check that for you. They did the test pretty quick and then you will receive the results to your email between 15 to 35 minutes and that's it! Super cool read more

enTrust Immediate Care - Memorial Drive - Urgent Care Near Me - Houston, Texas

Short wait. Quick results. Kind and efficient staff. Listened to my concerns and requests. Overall a great experience.

Very good doctor and staff. They helped us combat food poisoning. Great quality care.

Very thorough Very quick Very friendly The doctor and PA extremely efficiently and caring read more

I received excellent care at this facility. From the pre work-up through the treatment, I was listened to and cared for. The price was reasonable, and the facility was pleasant and professional. All of the associates that interacted with me were kind and caring. They explained everything they were doing and why. They explained my health situation effectively and offered prompt treatment. Aside from a front desk employee who was more confident in her knowledge and experience with insurance cards than she should have been, the experience in the office was very good and exceeded my expectations in every way. I would definitely come back. read more

Speedy check in, clean and modern facilities. Staff is kind and professional. Only taking one star away because when I called entrust several times to let them know CVS had run out of the medication they had prescribed for my cough, I was promised a callback twice which did not happen. read more

This place was great! I went here for a UTI, and the staff was friendly, helpful, and understanding. I appreciate that they're open until 9--most other urgent cares in the area close at 8 or earlier. read more

Had a great visit. Was able to schedule an appointment online for the same day. NP an doctor did a great job. They took their time and tested me to rule out Covid and Strep. I got a shot and was out of there with instructions to call them later this week if things worsened. read more