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Enterprise Rent-A-Car

3.6 (15 reviews)
Open 8:00 am - 6:00 pm
Updated a few days ago

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1 year ago

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4 years ago

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10 years ago

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Enterprise R.

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14 years ago

They were ok and we had to wait because they seemed understaffed but I got what I wanted and the price they quoted.

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12 years ago

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11 years ago

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8 years ago

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9 years ago

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Review Highlights - Enterprise Rent-A-Car

They called enterprise for me on vandyke & 13 and the driver came to pick me up from the collision shop within 10 minutes.

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Enterprise Rent-A-Car

Enterprise Rent-A-Car

3.5(26 reviews)
2.7 mi

I would highly recommend this place to rent a car. They have awesome service. They will help you…read morewith anything you need if anything goes wrong. If you have a problem, they will fix it. I give him a five star.

-- A Complete Corporate and Location Failure. Never Again…read more I will never rent from Enterprise again -- and I urge anyone considering this location specifically to look elsewhere. This disaster didn't start at this branch. My reservation was made two months in advance and was mishandled by Enterprise's own customer service representatives -- not once, but twice. Each time, I had to call back to have it corrected and reconfirmed by Enterprise's customer service team themselves. I was escalated to the corporate team on two separate occasions and was told I would be contacted. Three weeks later -- still nothing. Enterprise Corporate has completely ignored me. Then came the final insult: I drove 40 minutes to this location to pick up my reserved premium SUV, only to be told it wasn't available. Manager Sara's solution? Offer me a minivan at the same premium rate for my premium suv. No discount. No apology. No accountability. When I declined to pay a premium price for a downgraded vehicle, she refused to adjust the rate -- full stop. I expected a manager to apologize, problem-solve, and make things right. Sara did none of that. She was dismissive, unprofessional, and combative from the start. When I asked to speak to someone above her, she told me she was the top of the chain and that the owner -- who apparently runs this as a family-owned branch -- was unavailable. "Family owned" is supposed to mean personalized, accountable service. This was the opposite. I then asked for Corporate's phone number so I could seek help myself. She gave me the wrong number -- twice -- while I stood there trying to reach someone, anyone, with a trip planned and only hours to spare. Her final response? "I'm not renting you anything." She refused to rent to me entirely. I was left standing there, stranded, with a reservation, a trip about to start, and zero support from this branch or from Enterprise Corporate. For the record: I did find my premium SUV at another Enterprise location. Sara does not get the satisfaction of thinking she left me without options -- but the damage to my time, stress, and trust in this company is done. To the owners of this branch: your manager is actively turning away paying customers with reservations, refusing to problem-solve, and providing false contact information to prevent escalation. She is costing you money and your reputation. I hope you are fully aware of the shots she is calling in your name. Enterprise as a whole: three weeks of silence from Corporate after two escalations is inexcusable. This level of disregard for loyal customers is exactly why you lose them permanently.

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Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

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Budget Car Rental - Driver side front tire

Budget Car Rental

1.8(14 reviews)
1.2 mi

These mfs suck do NOT go to them. Called inquiring about a rental, was told one thing on the phone…read moreand something completely different in person. Waste of energy.

We rented an SUV for a Thanksgiving holiday trip to Marietta, GA. The first sign of trouble was…read morewhen I had to add our own window washer fluid to fill the reservoir before heading down. We decided to leave Georgia, Sunday at 1am to avoid the severe rain storms moving Northeast across the south. From there it was 15 hours of white-knuckle Hell for a trip that should only take 10 hours & 45 mins. (Not including stops). Our SUV kept fish-tailing any time we crossed a bridge, lanes were or water puddle reason being they placed us in a vehicle that had severely wore tires. The ONLY tire with good tread was the driver side front tire. We had to drive over 700 miles at least 10-20 miles under the speed limit in heavy rain and at times, white out conditions. When we return the car yesterday I explain what happened and some of the staff were chuckling and smiling about our experience. They took $100 off the cost of the rental and told us to call the 800# to complain. When asked why they don't do mechanic inspections between rentals, the agent stated that they're not a maintenance facility and they only do mechanic inspections when a customer complains about an issue or when the oil change is due, which incidentally, we had a oil change notification while driving back from Georgia. If you choose to rent from this location verify the oil has been change and the tires are not bald.

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Budget Car Rental - Passenger side rear tire

Passenger side rear tire

Budget Car Rental
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Passenger side front tire

Rent-A-Wreck Of Warren

Rent-A-Wreck Of Warren

2.3(3 reviews)
4.8 mi

Oh gosh, where do I even begin!…read more My boyfriend's mom reserved a car for us here despite my hesitation. And for good reason! Check in was easy, and we ended up with a Chrysler 200. The car itself reeked of cigarette smoke. Even though I thought it was supposed to be a non-smoking vehicle. I could be wrong. And it was way too cold to leave the windows open to air it out. So, yuck. Our first day with this car was okay... howver, we started hearing some really weird noises coming from the brakes on the second day. But it progressively got worse every day we had the car. My boyfriend heard a loud dripping noise while I heard a howling noise coming from the back. And then we heard a crackling sound in the middle. It was not good. I called on Friday afternoon to let them know our situation and that we would be exchanging the vehicle the following day. Darren was challenging me, and was telling me that the brakes were just fixed last year... but we know what we heard... and anyone else driving next to us, or down the block could hear. He told me that they were not open on the weekends, but he would call an auto repair place for us to get it fixed... What a pain for us, the customer, to have to deal with... especially while we were on vacation and had way better things to do! Come on... That is the last thing we want to be doing on our vacation! We were on limited time but we obliged anyway since we did not feel safe in this vehicle. I confirmed the name and address of the place he wanted us to go over the phone and told him we would go the next day. So before even having breakfast, we went to Sterling Heights Auto Care where Darren told us to go saying that the repair shop dealt with Rent a Wreck often. But when we got there they had not even heard of him. And they told us to go to another location to check there. When we went, that shop was closed on Saturdays. We called Darren and he was surprised that they did not know who he was and that they told us that they had never dealt with their company before. So we were pretty much stuck with this car in which the brakes were so bad, we were scared to press on them! The day that we were supposed to turn in the car, it snowed. So we tried the windshield wipers for the first time... And it was just pretty much smearing the snow from side to side... And after my boyfriend wiped off each blade thinking there would just be ice attached to it, was still doing it. They were just really bad blades. When we finally go to turn in the car I asked to speak to Darren but all the lady said was that he was there. But never actually got him. Whatever. We just wanted to get rid of the vehicle. After all of the trouble that we went through, we did not once get an apology or any kind of compensation for our trouble. That is not the way you want to run your business. Never renting a car from here ever again! You never know what you're going to get. And what we got was a complete lemon. .

If you are looking for people who can work with you on getting a rental this is the place. The…read moreother guys wouldn't rent to me (out of state ID, low limit credit card) but here I was able to get my much needed rental. I much prefer to support a small business owner than the big corporation anyway. The rental car wasn't super clean or perfect but it got me everywhere I needed to go with great gas mileage and no problems. I appreciate them takin the extra time to help me get my rental so I could visit family and get to my gigs

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Rent-A-Wreck Of Warren
Rent-A-Wreck Of Warren
Rent-A-Wreck Of Warren

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Hertz Rent A Car

Hertz Rent A Car

2.0(17 reviews)
2.9 mi

Absolutely horrible customer service. Needed to extend a rental by a day and was forced to a…read morewebsite and 800 number, neither of which would accept my rental information despite having valid numbers. Clerk said he couldn't process an extension, then started yelling at me, cutting me off, and telling me I had to have the car back at the original time and maybe they could start a new rental while I was there. This was unacceptable, I told him I couldn't make time to do that, and asked to speak to the manager - at which point he hung up on me. There's an Enterprise rental right across the street, so I guess I'll take take time out of my day that I don't have to return the car to Hertz and pick up another car from Enterprise, after a talk with this employee's manager if available. I've been Hertz member for over 15 years and I've never once experienced a problem like this or an attitude like this. I will be filing complaints directly with Hertz Corporate over this through every avenue I can find, and it will be a very long time before I use Hertz again, which I've done extensively for both business and personal travel. I have never experience such customer-hostile behavior in any establishment, car rental or otherwise. Stay away from this location, and if you must rent a car in that area there's the Enterprise Car Rental right across the street. I was eventually able to get an extension through Hertz' online chat with an actual representative, which went smoothly. But I will never use the Centerline Hertz facility again.

Employee Named dowan was so RUDE hung up the phone on me twice don't give business to this place…read moreEVER I would rather walk to my destination than to be spoken to the way I was today

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Hertz Rent A Car

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Enterprise Rent-A-Car - carrental - Updated May 2026

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