excellent service and cars. very fast rental. highly review. Car was clean and well maintained.read more

Ross was very helpful and everything was smooth! I would definitely rent from them again.read more

I want to give a big shout out to employee Cindy who was running the service counter. She went…read moreabove and beyond in the performance of her job to ensure that she obtained a car for me so I could get the Grand Haven. It was to the point that if it wasn't for her, I would've had to take a U-Haul to get me 200 miles away. She was professional, calm, understood my needs and because of her I was able to obtain my own personal vehicle. She should be rewarded and you need to have more employees like herself thank you, Cindy.

These mfs suck do NOT go to them. Called inquiring about a rental, was told one thing on the phone…read moreand something completely different in person. Waste of energy.

Do not, I repeat DO NOT rent a car from these people. They rented us a car with a flat tire, we…read moretook it back to them after not even driving off the lot, they filled it up. Next day we wake up and its completely flat so we call them and they tell us to fix it ourselves, so we called AAA.... we then spend 4 hours at a tire shop for them to get the correct tire that this joke of a company wanted, so they put it on. WE had to pay for it mind you and were informed that we would be reimbursed. This was in September it is now March and we are told they are refusing to reimburse us saying we didn't put the correct tire on. This is the most ridiculous thing I've ever dealt with honestly. They literally have the worst customer service and an overall crappy company. You've been warned.

Nothing but great service. Rented a car at Tampa airport,…read morefairly quick service. Knowledgeable staff, didn't try to push anything. Clean car good service. Got deposit back in the allotted time period as stated. Would recommend over higher priced, high pressure car rental companies. Steve from Ontario

I have rented MULTIPLE times and have NEVER had a problem! In fact, I've had so many positive and…read morewelcoming experiences, it's difficult for me to even think about going elsewhere! It's not just because he's always prompt, courteous, flexible, kind, intuitive and genuine.... He's just, a good person. Once you rent with Four Seasons, you'll have no reason to go elsewhere!

Called to get pricing...was delighted that a human being picked up! Spoke with Bill (very…read morefriendly!), he explained the process and provided very competitive rates. If you're tired of dealing with the big guys and you're looking for a personal touch, I highly recommend these guys!

Good rates. Bad car!…read more Booked a car for 5 days for the thanksgiving weekend. Had to wait a while to get the car when we went to pick up the car. I guess that's understandable given the holiday timing. The car we got finally had a airbag malfunction light on throughout our drive. Would be better if they could check these items before renting the cars out.

My truck has been in the shop for almost a month and I've had to rent a car from this location. I…read moresee a ton of bad reviews but mine is quite the opposite. The customer service I've received has been phenomenal and they've gone above and beyond to accommodate my situation (my truck has been in the shop for longer than I expected). But I appreciate the service they've provided and if I ever need need to rent another vehicle under any circumstance, this is where I'll be going from now on

Very friendly and helpful. They exceeded my expectations by making it easy and fast to get a great…read morevehicle. They even picked me up at the body shop.

I rented a vehicle on Thursday (05/05/2022), upon receiving and during "the walk around", I pointed…read moreout a damage on the left back passenger side, representative said, it's known and noted don't worry about it, it's part of wear and tear and known. On Saturday (05/07/2022), the "engine light sign" came on, I reported this to customer service, as the branch was closed. That same night, me and my wife got pulled over the police on our way back home and were questioned about the vehicle. I was told that the license plates on the vehicle were expired since September 2021!!! After contacting customer service again, the next day (05/08/2022, I was advised to go to the Detroit Airport branch (which is 1.5 hours' drive). I filled up the car and drove to the Detroit Airport branch for the exchange on Sunday (Mother's Day). At the Detroit Airport branch, after waiting for hours, I was told the vehicle could not be exchanged as there was a damage that was not reported on the vehicle. This is the same damage that I pointed out when receiving the vehicle. I made the representative and manager aware that this is a prior to receiving damage and it was noted. They checked the system and told me that it was not noted and the only way an exchange could happen is if they file a claim on my insurance and I pay the deductible which I was not going to do as this is not my fault and the damage was pointed out and confirmed by the branch, I picked up the vehicle. At this point I called back to customer service and was advised to wait at the Detroit Airport branch as a regional manager would contact me to resolve. Hours of waiting later, I had not received any call back and I decided to go back home. On Monday (05/09/2022), I had to take time off from my work to go to the branch to exchange the vehicle. The vehicle they gave me had a crack of at least 7 inch in the windshield, however, as I was in a hurry to get to work and this was the only vehicle available at that point, I took it and went to work. However, after discussing and showing it to my wife, we both did not feel safe driving this any further due to the added risk factor. When I contacted the branch again and told them about the crack and requested to be given a safe vehicle to drive. I was told to just keep driving this as there was nothing they could do. When I spoke to the escalation team member, I was told that "if I am not satisfied with the service, I should return the vehicle and go with another rental company". I want to believe this is not the level of service and experience Enterprise strives for. I was given a faulty vehicle (one with engine light issues and one with a cracked windshield) twice! ... while one had almost 1-year expired license plates. I have tried to reach out to multiple team members, customer service, branch... but no one seems to be able to help and everyone just ignores the issue. I have been promised that I will be contacted by a Regional Manager on 7 different occasions now but so far almost 2 days!!! later, no one has contacted me. Any other normal rental company would've resolved this issue in minutes if not hours and provided me an upgrade for all the inconvenience caused, however, at Enterprise, I have been made feel ridiculous by multiple customer service team members and the branch people and I have had to argue with multiple people so that I can get switched into another vehicle but without any success.

Steve and the Sterling Car Wash are a way of life! Featuring a classic retro feel, plus a…read morerejuvenated and friendly staff, making this car wash a unique one of a kind experiance of its own! Get the Super!

Worst car wash I ever been to. Paid 6$ and they didn't even clean the mosquitos off the car. I'd…read morestrongly recommend going somewhere else.

Pete is very knowledgeable of cars. You can tell, just by speaking with him, that he had a passion…read morefor what he does. I have purchased 2 cars from him, one for myself and one for my daughter. Have not had an issue, and will definitely keep in contact for cars in the future. Personable guy as well! Thanks for all you do Pete!

I found the salesman to be helpful and informative. I went to the lot without expectation and was…read morepleasantly surprised by the whole experience.