I reserved a car here, but upon reaching the desk--they would not rent to me without proof of full…read morepersonal collision insurance. They would not accept any corporate sort of insurance and it had to be personal collision. Most credit cards, including mine have up to a 50K insurance policy on rental cars when paying with the card and I've never had any issue with any of the other car rental companies. They refused to rent to me, which was annoying with the time spent + wasted trying to get a car. Reading some of the reviews about the deposit is a bit scary too, but hopefully I was not charged with anything. After not being able to get a car from them, I just went to Budget and had no issues getting a car without any proof of insurance necessary. To their credit, the person working the front desk counter seemed nice and offered me a bottle of water, but their company policies are shady at best, deceptive and predatory at worst.

This place is a total rip off. You're better off walking through Detroit than renting a car from…read morethis company.

I have rented MULTIPLE times and have NEVER had a problem! In fact, I've had so many positive and…read morewelcoming experiences, it's difficult for me to even think about going elsewhere! It's not just because he's always prompt, courteous, flexible, kind, intuitive and genuine.... He's just, a good person. Once you rent with Four Seasons, you'll have no reason to go elsewhere!

Called to get pricing...was delighted that a human being picked up! Spoke with Bill (very…read morefriendly!), he explained the process and provided very competitive rates. If you're tired of dealing with the big guys and you're looking for a personal touch, I highly recommend these guys!

Great experience! They went above and beyond to get the rental car I wanted. Additionally provided…read morea shuttle service to the car mechanic for me. 10/10 recommend

Nathan is the man! Professional, Kind, and willing to please. You get that old fashion customer…read moreservice that is second to none. When you go to this location.. ask for Nathan. I will be back only because of Nathan.

It is unbelievable at how this company has imploded. 75 minutes to pick up a car for which a…read morereservation had been made. Unbelievable. They have 1980s computer technology.