We just returned from a 7 night cruise on Royal Caribbean's Oasis of the Seas!! Scot from Cruise…read moreHolidays booked it and the airfare. We had a great trip and overall travel experience thanks to Scott. He was super helpful through the whole process. He was patient with all our questions before and during the trip. He was fast to respond to our questions. We loved our vacation and working with Cruise Holidays. We recommend them highly!

Gary is personable and spectacular. Very reliable and it was a real treat to have him take us to…read moreand pick us up from the airport. He knows your flight and when it gets in and checks in with you so you know he'll be there, one less worry on vacation. Highly recommended!

Hey this place was right on time ! I had such a great experience and a good deal for what i wanted…read moreand the refund was exactly like they said. I got my money back with no hassel. Sara, and the rest of staff made my experience quick and easy . Thanx a bunch ... I never met the owner but his dad was pleasant . Yay Marks, Ms. Amzing~

Katrina is hands down the best! She listens to everything that you would like your trip to be and…read morethen makes suggestions based on what you would like. AND also gives you feedback of what she thinks would be the best fit for you and why! I love love how much she communicates and helps walk you through decisions! The whole process is so easy and she has everything covered. Also she adds so many personal touches along the way. Send you all your travel documents and all the info and more you might need. Checks in with you. And follows up when you get back. If you want someone with experience, customer service, and super easy to work with then Katerina is your go to for travel! I cannot wait until our next trip!

Miserable experience and lost credits of over $600. Very hard to work with. Avoid at all costs…read more Based on this experience I will never use a Travel Agent Service again.

Please do not choose Brentwood's for your wedding day. We had a TERRIBLE experience with Rollie the…read moreTrolley for our special day: 1. The trolley "jerked" us around the entire ride (not an exaggeration). This was extremely uncomfortable for all the guests that joined us for pictures, including our friend who was 8 months pregnant at the time. 2. Our parents, photographer & videographer were driving behind the trolley and all mentioned that smelly black smoke was billowing out the back. They also said that we never went above 25mph. 3. Due to the amount of time it took us to travel from one location to the next, it severely cut into our picture time with our photographers which meant they were rushed and our stops were cut short. 4. At one point, the trolley completely stalled in the middle of a street. It was probably only for a minute or two but it was another embarrassing moment for us. 5. When I called and emailed to express my complaints they were abrupt and rude, cutting me off in the middle of my sentence and calling me a liar about the complaint regarding the black billowing smoke and refused to give us any credit. I do not recommend companies that operate like this.

My 91 year old father flies from San Diego to Detroit and back each year to enjoy his summers at…read morehis lake house in Port Austin, MI. Port Austin is about three and a half hours north of DTR. The only thing that allows his trip to happen, is having a limo to take him up and bring him back down each May and September (seven hours round trip for the driver). We have used Brentwood's DET for years and they have always been great. This year, there was a mix up with one of my dad's bags being stowed under his wheelchair by a new Delta employee and her forgetting that she had stowed it there. Well, a half an hour into their drive, Delta calls me, saying the bag was left behind. I call Mark in Dispatch (I think also the CEO) and he says no problem and gets the driver to head back to DTR and coordinates getting the bag delivered to the Limo curbside. No extra fee charged, no frustration, just great customer service. I'd highly recommend Brentwood's DET for your limo needs!

Dan & Lisa w/Cruise Planners provided guidance and service that was beyond exemplary ! From…read morehelping us with the planning, arrangements and booking our vacation, they treated us like family. Any possible inconvenience was anticipated and alternatives were provided before we were even aware of any issue. Friendly, attentive and most importantly "kind" are the best words to describe the service of Dan & Lisa. You made a lifetime of great memories for my wife and I. Respectfully Submitted, Mike C.

Lisa is fantastic! We have booked cruises with Lisa since our son was 10 years old-he's 21 now!…read more She has always been extremely helpful regardless of the day or time and excellent at recommendations. We just had to cancel a cruise for the 1st time using insurance on Virgin the night b4. Lisa walked us through the process and resubmitted multiple times due to the insurance carriers many hoops you have to jump through to get your money back. It took almost 2 months, but we got everything back but the pre-booking "sailor loot" the insurance company doesn't have to pay that to you as a cruise line promo. I would highly recommend Lisa and her team, also purchase the insurance despite the hoops-it was ALOT of money.

We had a great experience with Dream Limousines and would absolutely recommend them! Ryan was very…read moreprompt with communication when booking which was great. We booked the 12-person stretch limo, and I would say it comfortably fits about 10 adults rather than 12 (there's a small 2 person seat behind the rest of the seats, so you could sit there but you're a bit isolated) Thankfully, we had exactly 10, so it wasn't an issue for us, but definitely something to keep in mind when booking. From an experience standpoint, Devin was amazing! He arrived early, was extremely professional, and helped us pull off the perfect surprise for our friend. He got us to both of our reservations on time and made the entire night so easy and enjoyable. At the end of the ride when dropping us off to dinner, he drove our friend back to her car around the corner so she didn't have to walk alone, which was incredibly thoughtful and very appreciated. Overall, we had such a great experience and would absolutely recommend Dream Limousines, and especially Devin!

We used Dream Limousine for our wedding day transportation and had an amazing experience from start…read moreto finish. We chose the Coach 17 party bus, which seats up to 30 passengers. With our large wedding party, plus 3 photographers and 2 videographers I was worried, but we just fit--and it worked out perfectly! The bus arrived at our hotel exactly on schedule, and it was incredibly easy to find. We were able to bring anything we needed--drinks, food, bags, and personal items--knowing the driver would stay with the bus while we had our ceremony and traveled around the city for photos. The lighting and music were fully adjustable, which made the ride such a fun and memorable part of the day. After our ceremony, we were surprised with a complimentary bottle of champagne (which was so good!) along with cups and napkins. It was such a thoughtful touch and made the moment feel extra celebratory. Our driver was absolutely incredible--professional, friendly, patient, and so helpful with anything we needed. While we were celebrating on the bus, he was working closely with our photo and video team to find the best places to park around downtown Detroit. He communicated clearly and kindly the entire day. He genuinely cared about our experience--congratulating us when we met, after our ceremony, and getting off the bus for the last time. About a week before the wedding, we received a call confirming all details and logistics, which gave us so much peace of mind. On the day of, everything went exactly as discussed. When we finished our final drop-off, the driver assured us he would take care of any remaining trash so we could simply enjoy our night. His kindness and professionalism truly elevated the whole experience. From our first phone call with Dream Limousine, to the week-before confirmation, to our amazing driver on the wedding day, everything was exceptional. We absolutely recommend Dream Limousine to any bride, groom, or event needing reliable and friendly transportation!

This is a really good company. They have great customer service! Punctual and friendly. I'll be…read morebooking with them again.

My husband Angelo and I are seasoned cruisers since the 1970's. We have used dozens of travel…read moreagents over the years. Recently through Cruise Compete, BC Travel Company made the most attractive offer to us on an Anthem of the Seas cruise. At that time, we had 2 other Anthem cruises already booked through another agency; but we wanted to try someone "new". And we are so glad we did! Donna kept us in the loop about price drops as well as RCI's increase in gratuities. We were eligible to lock in the existing rate by prepaying gratutities, which we did. Sadly, our other travel agent never contacted us about the offer on our other 2 sailings. In addition, our other travel agent never contacted us about price drops. BC Travel Company is very professional, courteous and prompt with their service. We highly recommend Donna for your travel needs. Betty and Angelo, New Canaan, CT