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Enterprise Rent-A-Car

3.6 (20 reviews)
Closed 7:30 am - 6:00 pm

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20 days ago

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24 days ago

No point in reserving if they don't have the car ready had to wait an excessive amount of time for them to prepare a car.

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6 months ago

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8 months ago

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8 months ago

The manager Kevin is the best. Was very accommodating and patient with me. Made my rental experience awesome!! Thank you Kevin!!

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2 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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6 years ago

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3 years ago

If you're in need of a rental car, I experienced amazing customer service! I would 100% recommend this company and this location.

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5 years ago

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5 years ago

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3 years ago

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4 years ago

The store in Orange City is the best. Good people, good cars. Competitive prices. I rent here exclusively. Great service!!!!

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4 years ago

Great service, and the car was clean.. facilities were also clean. Communication was clear. Follow up was excellent.

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Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

Unfortunately, I didn't have $300 available on any of my 4 credit cards, so the representative told me I'd have to choose a different car, definitely not the way I wanted my trip to begin.

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Suncoast Automotive

Suncoast Automotive

1.0(1 review)
0.7 mi

Does Not Honor Reservations and Has Terrible Customer Service…read more I just received an email from Suncoast this morning regarding a trip I booked through Turo on March 26, which is about 40 days from now. Suncoast informed me that the vehicle I RESERVED and PAID FOR was damaged and they would not be able to fix it in time for my reservation on March 26. It's unfortunate that someone damaged Suncoast's property, but as a local rental car company, I would expect other cars to be available. I asked them to please find a suitable replacement for me, considering I had already booked this reservation and pre-paid. But they declined to help me for some reason. I am guessing it's because the Chevrolet Spark I rented is priced much lower than other rental cars in the Greater Tampa Bay Area that weekend. Perhaps they saw that other rental car companies were charging higher rates, and decided to cancel my reservation. Whatever the reason, there's no denying that Suncoast has terrible customer service and their actions seem akin to racketeering. What's worse is that they left me high and dry without a rental car! They told me to go online and book "one of the hundreds of rentals in the area." That's not true. There aren't even CLOSE to hundreds of rentals available in the price range I secured with my RESERVATION. As a result, Suncoast left me in a position where I am now forced to pay much more money for a car reservation. If Suncoast was concerned about their level of service whatsoever, they would find me a replacement car from their inventory. In the meantime, I would highly recommend using ANY OTHER rental car company in the Tampa Bay area that's fair, honors their reservations, provides good customer service and doesn't cancel on you at the last minute for no good reason.

From the owner: Suncoast Automotive is a Fleet management and transportation service business that focuses on…read morecatering to customers using P2P platform car renting apps such as Turo or hyrecar.

Avis Rent A Car

Avis Rent A Car

1.9(51 reviews)
4.1 mi

The only downside here was the address points you to the wrong spot at the mall. But thank God for…read moreYelp, and people that posted the location. The check in process was smooth, the ladies working were very friendly and helpful with a last minute change to my reservation and the vehicle was as I requested and brand new. Zero issues when picking up or dropping off!

Very disappointing experience at the this location…read more I was made to wait for around 20 minutes while the staff were constantly giggling among themselves instead of properly assisting customers. After finally being called, I was asked to sign the contract and was handed the keys without any proper explanation or vehicle walkthrough. When I checked the car, it was in very poor condition both inside and outside. The vehicle was not clean at all and did not meet basic rental standards. I immediately went back and requested an exchange, but I was told it was not possible. This completely wasted valuable time during a long weekend trip with my family. I also requested a supervisor's contact number to escalate the issue, but I was only given the same location number again: 813-653-0033. For reference, the receipt states the vehicle was rented to me by AH-NEJAH. If anyone from management is reviewing this, please contact me at ginjupallivgopinath@gmail.com because I would like to formally escalate this matter. Overall, very poor customer service and unacceptable vehicle condition. Definitely not the experience I expected from Avis.

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Enterprise Rent-A-Car - carrental - Updated May 2026

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