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    Enterprise Rent-A-Car

    3.2 (35 reviews)
    Closed 9:00 am - 1:00 pm
    Updated 2 weeks ago

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    1 year ago

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    9 months ago

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    5 years ago

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    6 years ago

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    8 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    8 years ago

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    12 years ago

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    10 years ago

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    7 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    10 years ago

    We rented a SUV for a week. Great service & great staff. Manager, Mr. Karim was very professional and went out of his way for us.

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    10 years ago

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    10 years ago

    Worst customer service they blamed me for damages that were there previously charged my credit card more then aspected

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    14 years ago

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    9 years ago

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    Ask the Community - Enterprise Rent-A-Car

    Review Highlights - Enterprise Rent-A-Car

    As a multiple times per month renter (business & personal), I appreciate the fast & friendly service they offer.

    Mentioned in 4 reviews

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    Empire Rent A Car

    Empire Rent A Car

    3.8(18 reviews)
    4.0 mi

    SEVERE DISAPPOINTMENT. I WILL PROVIDE DOCUMENTATION. I've never given a 2 star review, let alone 1…read morestar. I would've given zero stars, but it was not an option! I tried renting the van for 2 days to celebrate a family birthday party for our grandmother. Needless to say, the whole family was severely disappointed that we were unable to travel together and celebrate her 80th birthday. I received two confirmation emails with confirmation numbers and writing from the company that said the staff is looking forward to taking care of me. One major problem... there was no vehicle for me and the staff blamed me for not calling to confirm... REALLY?!?!? There was a phone call to me, which I returned TWICE. One time I left a message confirming the vehicle and the other time the voicemail was full. The day after my calls, I received the second of two emails with confirmation numbers on them. I arrived as planned and NO VEHICLE. The staff was not only rude, but did nothing to apologize or try to get me another vehicle with someone else. They blamed me for not confirming the vehicle. I finally left after pleading my case for 15 minutes. I played the voicemail I received and showed them the two calls. I returned to them I can see they were getting aggravated with me once I told them it's all on tape. They were directed to stop talking by one of the workers behind the desk. In short, I was told that two email confirmations with confirmation numbers doesn't mean anything because it didn't come from a phone call. HELLO?!?!?! THIS IS 2025! Unbelievable. And yes, I waited two days to write this review so I could digest what actually happened. Please do yourself a favor and go elsewhere. There are not many reviews for this company and I assume the positive ones that are there must've been made up by them.

    They called back to rectify the mistake and reinstate the reservation. This was due to an internal…read moremistake. Hope tomorrow goes well for the birthday function.

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    Avis - Someone else's suitcase

    Avis

    2.1(23 reviews)
    1.2 mi

    I didn't even leave the lot before I decided that I wanted a refund…read more First, the car wasn't clean so I went back into the pickup area and asked them if it had been cleaned. The man who worked there assured me it had been cleaned. He went out to wipe the car down anyway and then we went our separate ways. Then, I went to load stuff into the vehicle and found SOMEONE ELSE'S LUGGAGE in the trunk. So, I went back again. He took the luggage out and again, we parted ways. As I leave, I get a notification on the dashboard that the key fob battery is low. I return AGAIN, and the man offers to teach me out to use the manual key. I told him that I wouldn't take it unless the key battery was changed. In this day and age, cars need the fob to use all the features! He told me that he didn't have another battery or another car. So, I told him that I wanted a refund. As he was processing my refund, he handed the key to me so I could unload the vehicle. The car door does not open...I try using the manual key. It does not open. The man tried multiple times. It doesn't open. We change the fob battery. It does not open. Then, while on the phone with roadside assistance, he figures out that he gave me the wrong key. Literally, the worst car rental experience I've ever had.

    I'd highly recommend not renting from this place. I reserved a car for 12/24 at 8am. Showed up and…read moresaw the guys who worked there in his car in the lot. We walked in behind him to pick up the car and he immediately said - "why are you here, I called and a car won't be ready until 12." - I had no missed calls. He was very rude at that time but I didn't think much of it. We were his first and only customer. I called before heading back over for 12 and he said we would JUST have to wait - we were behind on a holiday Christmas road trip to visit our elderly mom/grandma for this holidays so we politely asked if he thinks we will get a car on that day. He responds rudely "I'll let you know when I know" and hangs up. We finally called back one last time after 12 and he said he had a car. I asked to confirm if it was what we ordered and he said it was a smaller car so we will have to deal with what's there. We ordered an suv because of the size of our group. Once again very rude - he said this is what you're gonna get and hung up. We then called back to cancel.

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    Inside the Harbourview Shoppes next to Besito Mexican Resturant.

    Enterprise Rent-A-Car - carrental - Updated May 2026

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