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    NY Auto Traders Leasing

    3.9 (7 reviews)
    Closed 10:00 am - 7:00 pm

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    Avis Rent A Car

    Avis Rent A Car

    1.3
    (68 reviews)

    Staff was friendly and nice and the car rental process went by very smoothly. Although I think that…read morewas because the staff didn't really give extra information that other rentals would have said. We booked a specific car but when it came to, the keys given were for a completely different car. Even though the car we booked was in the parking lot. I would understand if it wasn't there anymore. But at least it had the minimum amount of seats we were looking for. Thankfully the car/SUV was still good to drive and such. I also noticed before we went on a long drive that the gas tank was low so we had to get gas first. Shouldn't car rentals already have the gas tank full? It seems the car also doesn't get inspected well because before we left the car to drop it off, we saw a dirty skirt stuffed next to the backseat and a random metal shoe horn!! As such, we also weren't even instructed on returning the car with a full tank of gas so we didn't. For each little issue, I remove a star. You could tell it's not cleaned fully or wiped even when you get in the car. The touch screen had so many fingerprints on it. At least there's little debris on the carpet so it seems to have been vacuumed.

    The lady in the office was polite, but the system is bad. I rented a car for 1 day and app 2 hrs…read more after renting it, the car broke down in the middle of the street. The office was closed so I got the main office. They were not very helpful. I made several calls, one of the representatives was actually rude. The car eventually started but broke down an additional 5 times. It took Avis 6 hrs. to send someone to tow the car. The engine light was on, and I had not noticed that when I picked up the car. Avis charged me for the entire day and refused to refund me.

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.9
    (59 reviews)

    I rented several times at this location in valley stream and was always pleased with the service…read moreuntil today. I had made a reservation online for a compact SUV, when I arrived at 5 pm, I was informed that it was not available. The manager rudely and abruptly said "It's not how we operate" when I tried to explain that it should not have allowed me to book the reservation online if the car was not available. I told him that I was not going to pay more money for another car when he demanded that I do. As a woman, I felt threatened and uncomfortable. Sean another employee asked for my driver's license and shouted your license has expired, I corrected him that it will expire in 5 days and I had already renewed and waiting to receive it in the mail. I dealt with this supervisor in the past and he was always respectful because other employees were Caucasians, he knew to behave civilly but today his true color came out, he felt comfortable because there were two other black men like himself working there when I came that's why the treatment was different. It is a sad reality; I am Black myself. I will not return to this location.

    Headache and a half! I visited here to rent a car and had already made my reservation online. When…read moreI arrived they tried to give me a dirty vehicle which had trash inside and was missing cup holders. They told me it was the only vehicle available. I then had to wait for the cleaners to clean the vehicle the second time in two days. After the cleaning crew finished I inspected the vehicle again only to find the back of the vehicle was covered in dog hair, and there was trash behind the seats . at that point, it was just ridiculous and a waste of my time. We got on the road late and there was no need for them to not have been diligent in the cleaning of their vehicles.

    NY Auto Traders Leasing - car_dealers - Updated July 2026

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