Stopped in today for a weird rattling noise after getting my flat tire patched elsewhere…read more 10/10 recommend. Car issues stress me out to the max. He called before fixing anything and I was able to pick up vehicle same day. Tom explained everything when I arrived and showed me pictures of the issue I was having (strut mount broke). Very grateful for the service and will be returning if any other issues arise. He didn't try to oversell anything. Car drives more sturdier than when I dropped it off!

honest, polite, get it right the first time...been taking my car there for years and never had a…read moreproblem with their service and repairs

I love the staff here, especially the shorter blonde girl whose name escapes me. Everyone here is…read moreso kind. I'm a frequent renter and almost every visit has been flawless. They remember my name and greet me by it when i walk in and even remember my favorite type of car and almost always have it available for me. That's going the extra mile in my book. They always have a smile on their faces and make check in/drop off quick and easy!

Great customer service! He even checked the tread on the tires and made sure sure the gas cover…read moreopened and spare tire was in the trunk. I will admit checking in ahead of time only to answer the same questions at the time of pick up is annoying, but overall considerate staff.

The location was very easy to find and accessible. The…read moreentire process was very easy. Sophia was very helpful and accurate. Would def rent here again!

I'd keep it factual and measured. The strongest reviews are the ones that describe exactly what…read morehappened and let readers reach the conclusion themselves. I'd also avoid saying "100% lives up to the reviews" since that's an opinion about others' experiences rather than your own. I rarely leave negative reviews, but I hope this helps others who are deciding where to rent a vehicle for an insurance claim. I have President's Circle status with Hertz and arrived for an insurance replacement rental after calling the location about a week and a half in advance. During that call, I explained that I drive a Mercedes S-Class, am 6'4", and was hoping for a comfortable vehicle. I understood my preferred Luxury/Prestige option likely wouldn't be available, so I told them I was completely open to any mid-size or large SUV or a larger sedan. I was told they would make a note and do their best. When I arrived, I was asked for my driver's license and credit card. Without mentioning it, the agent updated the address on my Hertz profile to match my driver's license, which still had my previous address. I only discovered this after receiving the confirmation email and now have to correct my account. After swiping my card, I was told there were no notes regarding my earlier call and that the best available vehicle was a minivan. I declined because it wasn't a good fit for my needs. When I asked whether another vehicle might become available if I waited, I was met with a shrug and no real guidance or effort to help find an alternative. The most disappointing part wasn't the lack of vehicle availability--I understand inventory changes. It was the overall customer service. My President's Circle status wasn't acknowledged, the advance call appeared to have accomplished nothing, and I left feeling like no one was interested in helping find a solution. I ultimately walked out, called my insurance company, and transferred my reservation to Enterprise one block away. The difference was remarkable. They had multiple vehicle options, were friendly, understood the insurance rental process, and had me in a vehicle in under 20 minutes. If you're using an insurance replacement rental, I would strongly recommend checking Enterprise before choosing this Hertz location. Based on my experience, it was a night-and-day difference in both service and professionalism. Hertz has a recognizable brand, but this location fell well short of the experience I'd expect. I hope corporate takes a closer look at how this branch handles customer service, communication, and insurance rentals.

Could not have had a better experience getting my brand-new Explorer back looking better than ever…read moreafter a run-in with a deer. (Okay, two deer.) Mike generated the estimate and sent it to State Farm in less than a day. We expected three-week turnaround with parts to be ordered etc. but he somehow got the whole job done in 7 days. Looks fantastic. Would not go anywhere else. Would not let my kids go anywhere else. You shouldn't either.

After reviewing online reviews and consulting with a couple of people who recommended Avenue Auto…read moreBody, I decided to take my car to them for the accident repair I needed. They are State Farm-approved, so it was very straightforward in that regard. The owner is right there at the front desk and is knowledgeable, helpful, honest, and wants to ensure you are satisfied with the work his team does. They were prompt, timely, and delivered as promised. We were very satisfied with their repair, and I would highly recommend them.

Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

Great experience at Triton Car Wash. The staff really prioritizes the customer and makes sure…read moreyou're taken care of. My card machine didn't work, and instead of it being an issue, the guy stepped in and even let me have the wash on the house. Really appreciated the kindness and service. I'll definitely be coming back.

Worse car wash ever. The team only spent like 2 minutes on the car. For over $20 I'd expect some…read morecleaning to be done and not have dust still all over the dash/floor. Hubby redoing the job now. Would not recommend spending $ at this car wash.