Will was very helpful!!! Another rental car guaranteed me a 4 wheel drive vehicle (I called to…read moreconfirm 4 times that week and the morning I was to pick it up), but when I got to the other car rental place, there was no 4 wheel drive trucks or anything close. Hertz provided me with a brand new 4 wheel drive Tahoe and they were super kind!! I was very appreciative of all they did and they did it with a smile on their faces. Will was super sweet to my kids! Would definitely do business with them again.

I was recently rear-ended by someone & their insurance set up a rental for me while my truck was in…read morethe shop getting repaired. Reason I'm giving them atleast 2 stars is b/c they came & picked me up at the repair shop when I dropped it off, which is what they advertise they will do. But also the reason why I'm only giving them 2 stars is b/c when it came time to pick my truck up from the shop & I called to see if they'll drop me off at the shop when I return the rental (they advertise this as well); the guy working was straight up rude & said that he doesn't have time to run me 10 mins up the road to drop me off at the repair shop. So since this was all being paid for by an insurance company & I couldn't just keep the rental until the weekend, when I didn't have to go to work, or I'd have to pay for those "extra" days! Thankfully the awesome people at Eastside Collision truly understand what great customer service looks like & that people having to go through all these unwanted things after getting in wreck isn't an everyday thing, followed me to Hertz to drop the rental off. Once finally getting there the guy working that morning was rude again & acted like he hates his job & never once broke a smile! He checked the vehicle & didn't say one word until he told me I owe $180 b/c I didn't refill the tank to 3/4 like when I picked it up! I was under the impression that the insurance company would be paying for that & when I asked if that was the case, he got all pissed off! I asked for the keys back so I could go pay $25 to get tank back to 3/4 & slammed them in to my outstretched hand! Now the nice employee that followed me from Eastside, now followed me to the gas station! She told me that their customers always say that they get terrible customer service at that Hertz & even told the insurance companies that deal with them, to stop using that Hertz for their customers! If you hate going to your job everyday & can't treat the people that actually keep you in business with respect, then it's time to find another job where you don't act & treat people like you hate life! I won't be using this place ever again & I use rentals quite often due to my job!

Thank you so much Lauren and Jarrett!!! My 8-day trip has been scattered to say the least and the…read morekindness of Lauren and the professionalism of Jared really help to keep it going in stride! Haven't got off of the Amtrak Durand Hammond I had no way to get to Baton Rouge there was going to be cost-effective Lauren went above and beyond making that possible! Jarrett, DEA agent with whom I had the pleasure of dealing with once I arrive there was completely professional very much on his game! Being a Napa Valley chauffeur I always look for people that have passion and appreciate the jobs that they have in these two went out of their way to make sure that I was accommodated! Bravo you 2!!! Much love and best wishes to you both!

Poor customer service, and car smelled of cigarette smoke. I had a reservation at 8:00am for a…read morerental car, I came to the building at 7:55am. Upon my arrival, I noticed an enterprise employee outside assisting another customer with their rental car. After coming up the the building I saw 5-6 employees inside behind the front desk and tried pulling on the door, for it to be locked. The employees proceeded to stare at me through the window without acknowledging me. The employee who was previously helping the other customers then came up to the door beside me, and waited for someone to unlock the door. The employee did not greet me, or acknowledge me. The employee was then let in, yet I was left standing outside standing in the 90° heat with the door being locked behind them. I was locked outside several more minutes in the heat waiting to be let in. The lack of customer service was very frustrating. Nobody greeted me or even offered me to come inside from the heat. I understand the business opens at 8:00am, yet I think it is very unprofessional to leave customers waiting out in the heat, with no help. Especially after assisting other customers. Even if they were not able to help service me right away, an acknowledgment that I would be helped soon or a simple good morning would have went a very long way. I will not be renting from this location again.

Driver Blue made my 95 year old mother's impossible birthday wish possible. She wanted to dine at…read moreAntoine's. But the crime and logistics of getting a mobility impaired senior there was too much for me. Percy was our driver and I just can't say enough good things about him. Even my mother, who is NEVER pleased, thought he was fantastic. Thank you sooo much!!!

My sister & nieces came to visit from out of town and we wanted to go for a night on the town in…read moreNOLA without having to worry about who would drive etc. Marcus with Driver Blue/Your Ride Our Driver was amazing! He arrived early and took great care of us all night. We felt safe, cared for and had a great night! Marcus, you're the best! Thank you! (And my husband felt very comfortable knowing we were safe!)

Kurt was on time, professional and entertaining. He also went above and beyond when our train came…read morein late. Highly recommend his service!

Kurt was excellent. Was very flexible when our son's driver did not show up. Car was comfortable…read more Really enjoyed the experience. Will definitely call again!!

Nola Black Car is the BEST Limousine service in New Orleans... Customer-Service is thru the roof…read more.. This Past Thanksgiving Holiday .. I flew from LAX to New Orleans .. And my driver .. Mohammed .. Picked me up at the airport in New Orleans And drove me to Mobile, Alabama .. He returned Saturday after Thanksgiving & drove me back to the airport .. To board my return flight to LA... Thank-You Mohammed for your continued service... Mohammed is professional & always on time... Great conversation .. Might I add .. The Denali SUV'S are immaculate... Happy-Holidays Mohammed... See you next year... Thank-You! -Grateful- ms. glen

From the initial quote until the minute we were dropped off our entire experience was terrific. The…read moreresponse of the company to my couple questions was within minutes. Our driver Telichia was terrific. She gave us some great tips on New Orleans and on top of that she was a terrific driver. The car was very clean. Thank you to Nola black car for all your great work.

Do yourself a favor and consider all options before settling on this place. I have had their…read moreproducts for a year and they already sound like there is an issue with them even though they are new. The "reward" program is a joke and only allows you to spend the reward bucks in store on their products instead of using them towards payments or what you please. The management and owners need to learn to speak to their customers before they ruin the somewhat ok reputation they do have.

I have lived from Wisconsin to Louisiana and between and I am a clean car fanatic. Of all the car…read morewashes (hundreds) I have experienced, this place is by far the best wash for the money. Be sure to use the pre-wash station for the front of the car and windshield and then finish it off with a detail towel dry and use the free vacuums. For $5.00 you will have the cleanest car you have ever had for that amount of money. Enjoy!

Great car wash value at $10 for a prewash, full body wash, rinse, dry, and free vacuums with air…read moreguns! Can't be beat!