I would give more stars because they generally do a fair job, except for giving me vehicles too…read moresmall for a 6'4" person who requests and books a 'premium car'. Basically a vehicle with 4 wheels. Renting cars was so much easier back in the 'old' days from the '60s through the '80s. The old days are gone with the Dodo bird and so will I. It's another example that the 'old' days were far better then now and younger people will never know. Like cashing a 3rd party check! Yep, it was easy and normal! Old veterans and old people in general are treated like death.

This place has been extremely helpful while my issues dealing with my car keep arising. Callie was…read morehelpful, respectful, and supportive during these hard times I am facing. Her promptness to get everything together is extremely appreciated also as the less waiting times help bring in a more positive atmosphere. Callie and others working here seem to care about their customers and I love that. Not everyplace can be accountable for actually loving their job and taking time out to help their customers, but this place took their time and showed that they truly cared about their customers. Thanks again for the help Callie

The people are really nice but it seems like they're understaffed. The car obviously had been…read moresmoked in before and has not been well cleaned in a long time.

Phenomenal experience due solely to the staff! Richard and Jalen are the best. HIGHLY recommend.read more

Needed an SUV for an out of state trip and we rented from Hertz in Covington. Prices can be high…read moreanywhere, but after shopping around Hertz seemed the best deal. Paperwork was fairly painless and terms were well explained. A refundable deposit for debit card use was a hassle, but this seems to now be an industry standard. All things considered, Hertz provided a satisfactory rental option for us.

just now NEW Booked a…read morevan for a week long vacation with 3 kids and 3 adults. Returned the vehicle in typical condition after going on a road trip. There were crumbs on the floor and all of the kids had blankets so there was some fuzz from the blankets stuck to the carpet. They threatened to charge us $500 for a cleaning fee due to having animal hair in the vehicle. At no point during our trip did we have an animal in the vehicle. The only hair on the floor was human hair. After arguing for several minutes I decided to give in and go to a near by car wash. I asked the tenant if they get a lot of people from hertz with the same complaint and he shook his head and said yep. When I brought the van back I said you're welcome for your free car wash. Animal hair does not come up with a regular vacuum and if there was in fact animal hair it would have taken me much longer to remove all of it. I would have given zero stars if that were an option.

Nola Black Car is the BEST Limousine service in New Orleans... Customer-Service is thru the roof…read more.. This Past Thanksgiving Holiday .. I flew from LAX to New Orleans .. And my driver .. Mohammed .. Picked me up at the airport in New Orleans And drove me to Mobile, Alabama .. He returned Saturday after Thanksgiving & drove me back to the airport .. To board my return flight to LA... Thank-You Mohammed for your continued service... Mohammed is professional & always on time... Great conversation .. Might I add .. The Denali SUV'S are immaculate... Happy-Holidays Mohammed... See you next year... Thank-You! -Grateful- ms. glen

From the initial quote until the minute we were dropped off our entire experience was terrific. The…read moreresponse of the company to my couple questions was within minutes. Our driver Telichia was terrific. She gave us some great tips on New Orleans and on top of that she was a terrific driver. The car was very clean. Thank you to Nola black car for all your great work.

All of the folks were friendly, helpful and professional. They took care of calling the warranty…read morecompany, got the necessary approvals and scheduled the service at our convenience. They explained what needed to be done and walked us through the process. They gave us a ride to the rental car site and completed the repairs the same day. Thanks everyone for making our car repair a pleasant experience!

I feel bad for anybody that doesn't have a dashcam, a mechanic I'm not sure of what his name is,…read morejust decided to step in my car for no reason when my brakes we're supposed to be checked and it had rained that morning, i drive a v6 dodge challenger but then after the little joy ride he had then he said i needed new tires, so he was rapid accelerating in the rain in my challenger while it had bald tires? Something could have went very bad and i don't think anyone's car should be treated differently just because of the looks or sound. I would attach the video but it will not let me.

This used to be a great shop. I paid to have my car repaired and they changed the fuel pump ($600)…read morein April of 2024. In May of 2024, the car would not run. I towed it to them and they said that a hose, which is part of the fuel pump and replaced already, was broken. They charged me an additional $115 for the diagnostic, $175 for labor, and $8.00 for the hose. Their parts and labor is guaranteed for 90 days. Avoid this place at all costs.

Took my car to get a headlight replaced, I was priced about $35 over the phone. $180 for the kit to…read moreclean the headlights. Said, No. I just want the headlight replaced. Called me at work to tell me the charge was $180 something and I said "No, has he already started?" The lady told me no. I said Ok, Ill pick my car up after work, I cannot pay $180 to replace a headlight. She then called me back to inform me, his labor charge was $75 for removing the headlight COVER. I got ripped off.

I have returned here for many years because they are by far the most honest repair shop I have ever…read morecome across. They stay true to their Christian values to "do unto others as you would have them do unto you" and they openly declare it. Personally, I love that! Ignore the trolls that leave negative reviews telling them to "keep their beliefs to themselves"! Ask for Alex or Logan and you can't go wrong.

It's a big country, and people have all kinds of viewpoints and political affiliations. I respect…read morethat. But you should really keep it to yourself, I don't appreciate the signs, and the notes, and sitting in a waiting room with questionable commentary being blasted at me. I'm sure the owner doesn't care about this, or else he wouldn't have it on and wouldn't have written the snarky signs. But I'll take my business somewhere else.

This was the best experience I have ever had for service in a dealership! Hands down! Thank you…read moreBaldwin!

I've bought and serviced multiple cars here and would highly recommend the sales and service…read moredepartments!