I have rented from these guys once a year for several years now. I always get great, easy service…read more No fuss and a decent selection of cars. I will continue to use them whenever I'm in Gburg.

They will not answer the phone. They want you to book online using an app. If you don't have time…read moreto do all of that this is not the place for you. enterprise took very good care of me

This is the best car rental place around Ellicott City. Nahman is a straight shooter who is…read morepersonable, experienced, and gets the job done efficiently. Best customer service!

Great service and availability. I normally rent from AVIS at BWI however I was told that it would…read morebe cheaper at a local location. Nahman was very pleasant and went above and beyond in his customer service. My original choice was going to be to small and he went offered me a mini van instead which was perfect.

They have a lot of different option to get the best car and good price, they was very very friendly…read moreand help me to get the best option, thanks for help me , definitely I will back again if I need it Att Abnner ...

Lots of cars for selection. Prices are great! Very good customer service, and they don't try to…read moreup-sell you for unnecessary coverage either. Family owned business.

Again Ebterprise has failed us! We needed to trafe a vehicle to this location from a prior…read moreEnterprise vehicle we placed in that was just terrible. Several hours were made woth corporate office that this location would honor a Full size SUV. Morning to pickup they called and cant or lets say wont honor it. Put us in a full size vehicle. Vehicle was dirthy inside with stains on the roof. The agent was trying to help us and get us in a better car. But unfortunately her mgr was not going to do that...and basically gave us this sh*ttest car they had to take to TN as we were doing a one way. Customer service lacked and would not recommend any to use this lication. Best to use a different rental service altogether!!! Enterprise has last lost our business for all future travels.

I recently had to use Enterprise this company is absolutely the best. The staff goes out of their…read moreway to insure everything is to you're satisfaction. Even during this Covid pandemic they took every precaution to insure the car was clean, and the staff member took all my information over the phone. They delivered the car to me. I gave them my license and insurance card they scanned it I signed electronically. The car I used was a Volkswagen Jetta I love this car. It was much more then I ever expected. Thank you to everyone that helped make my experience the best.

We were going to a festival in Maryland with eight people. As we were looking for a large vehicle,…read morewe noticed some of the local vehicle rental earners were not going to be big enough for us. So we checked out this location and noticed that they also had rental abilities. They have large vehicle's and not for a bad price. So we decided to come here. It was a fast and easy process For pick up and delivery. Will definitely come here again. Next time we need a large van.

Originally from the area... was in town for a few days. Decided to take a late-planned trip and…read moreneeded a vehicle since mine was where I live. Not only was I able to book last-minute, but they upgraded me to a larger vehicle at no extra charge. Pick-up and drop-off took maybe 10 minutes total. Super nice, super friendly staffing. The best (somewhat) secret rental spot in the area.

Don't go to enterprises to buy a car. They took my cash and was to sent it to a finance company…read more Enterprises had me buying three car. And the info was sent to finance company. They just came and took my car. The day after Thanksgiving. I need a lawyer please advise. It's been a while since I have given more details regarding this matter. However, Enterprises is now saying the money order given to them in May of 2019. That they cashed. They sent me a check for that amount. I cashed it. They are fat liars. I told them send me a copy of the check. Why would I not pay for a car being purchased from them to the financial institution to keep my car. Knowing I have 27 miles to get to work. Place of employment for 6 years. Enterprises Really. Don't buy, or rent anything from them.

Extremely poor customer service. I was charged a 'minimum' fee, however as per Corporate - there…read moreis no minimum charge. The vehicle my insurance company approved was not provided - ("This one is cheaper" and no options were offered.) I believe they ran a credit check without informing me, even though the corporate information states this is solely done if paying with a debit card. I have to say I have never been treated in such a dismissive fashion by any company. I will not be back, and I have been very clear with my insurance company that practically insisted I use Hertz. Never again.

According to State Farm, this place is open on Saturdays. According to here, Google and Hertz own…read morewebsite, this location is open on Saturdays! My car was totaled (not Hertz's fault, I know), State Farm says they use Hertz and says where to go--awesome, only 3 or 4 miles away--they set up the reservation and everything. Go to the location--THEY'RE CLOSED! At 10am on a Saturday. I call Hertz, after 20 minutes with their stupid voice system, I finally get a live person who informs me that yes, that location is NOT open on Saturday, but that I can drive 45 minutes further away and to the Hanover, PA location and get a car. So, not only do I waste gas because I have to drive it from PA back home, but time with 2 sick kids so that I can get a freaking rental car. Only nice thing: The employee was very nice and the car was clean, but that was the Hanover, PA location, not Westminster.