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Enterprise Rent-A-Car

3.3 (102 reviews)
Special Hours Closed
Updated 2 weeks ago

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Ben A.

Over the Thanksgiving holiday, we ventured north from LA County To celebrate our gratitude in the redwoods. My brother-in-law and his wife decided to join us for part of the trip, and our Thanksgiving table under the trees in stars. After a 700 mile trip from Southern California, they unfortunately were involved in a car accident just 3 miles from our campsite. Thankfully, they were not severely injured, but they were pretty banged up, and their car was worse. No way to drive it away from the location, and the towing and Insurance part of the story are fodder for other reviews. Suffice to say, they found themselves with no transportation back to Southern California, and thus, in need of a rental car. After dealing with the insurance company in vain, and after a competing rental agency told him they had no vehicles due to the holiday weekend, my brother-in-law found Enterprise in Eureka. Based on my hearing of the speaker phone call, the gentleman on the other end was empathetic, patient, and professional. Reset my brother-in-law's fears at ease, helped de-escalate the whole situation, and assured him that he would have a vehicle waiting when he arrived. After the 30 minute drive down the coast, we arrived at enterprise, and within five minutes my brother-in-law was in his vehicle following me back up Highway 101. I am sure that my brother-in-law and his wife felt like the drive back to SoCal was longer than the drive up, but one thing they did not need to worry about was any headache with the rental car. I don't know anyone who rents a car just for the hell of it; instead, most people rent a car when they are in a pinch, or when they are having a great time. Truly, there is no middle ground, so kudos to this company and this outlet in Eureka we're doing a great job with customer service and a little bit of social work!

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10 years ago

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10 years ago

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8 years ago

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11 years ago

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10 years ago

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8 years ago

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10 years ago

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10 years ago

Great service and car was very nice and clean Michael was very helpful I will be using enterprise car rentals in the future forsure

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8 years ago

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9 years ago

Everyone is always extremely friendly and accommodating here! Best place to rent a car in this area!

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9 years ago

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13 years ago

Not very nice. Instead of explaining anything they basically busted my reservation. So I walked across the street... Hertz was very nice.

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11 years ago

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9 years ago

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10 years ago

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11 years ago

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Enterprise R.

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9 years ago

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14 years ago

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10 years ago

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Enterprise R.

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9 years ago

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10 years ago

i got a car for the warriors game car was great no problems ,super nice people got to say the pick up and drop off service is great

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8 years ago

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Page 3 of 3

Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

I want to give a shout out to the professionals at the Eureka branch of Enterprise Rent-A-Car.

Mentioned in 4 reviews

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J & J Rentals

J & J Rentals

3.0(6 reviews)
2.0 mi

They've been good to me. Very reasonable and quick to fix any issues. Their landscaping crew keeps…read morethe yard very nice. I do wish they wouldn't cut everything back so much because I've never been able to enjoy all of the flowers. But overall it's been a good experience.

When I was looking for a home, I found a few via craigslist through J&J Rentals. I went in and gave…read moremy applications to the women and they said they would try and process them as quickly as possible. I was given a showing of one of the houses I was most interested in and I fell in love. The gentlemen showing the house had very little information other than what he had done to the place, but he was very nice and easy to talk to. The actual rental agent for the company, Maridee, is another story. She had been rude to me and my fellow roommate applicants the entire time we tried working with her. She made insulting comments, showed impatience and was anything but professional. I come from a customer service background of 10+ years and I was insulted by the attitude I was receiving while I stayed calm and cheery on my end. We were denied by this company and I feel like it was due to an age-ist attitude, thinking because we are in our 20's we can not take proper care of a property. I hope they get the tenants they think are the better fit and are surprised a few months down the road to find a grow in the garage. I'm taking my business elsewhere where people respect hard working and honest tenants and do not judge us by our age.

Courtesy Used Cars

Courtesy Used Cars

1.0(3 reviews)
0.3 mi

Do not buy from these people. I bought a truck here and because I was in need of a small truck…read moreright away I failed to have an independent garage look at it. I bought it for $5500 then after a couple of months had it checked out and it needs $3000 in repairs. The mechanic that looked at it said the problems were clearly present prior to purchase. Basically they sell lemons so beware.

I have heard bad things about this dealership before, but I have a newborn and have been…read moredesperately searching for a car, so I decided to give them a try anyway. They finally had a car that seemed worthy of test driving so I contacted them. And then contact them again. And again. When they finally got back to me about the Hyundai Santa Fe 2009, they said it would be done in a week because it needed to get paint redone on the hood. It was listed a little below $9,000. They took my name and number and said they would get back to me when it was ready. I never heard back from them. Then I call again and they say it was still needing repairs. Two days later it is relisted on craigslist and is up for sale in their lot. They raised the price by $600. Is that why they never bothered to call me back? I had 3 grand cash in hand, desperately needing a car to get to work and they couldn't bother to call me or let me come test drive it. Their customer service sucked on the phone. I honestly got the impression that they could care less if I needed to buy a car or not. I am taking business elsewhere. This place sells cars as is. No warranty, not even a 30 day warranty which is pretty standard in competitive markets like Sacramento.

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Courtesy Used Cars
Courtesy Used Cars
Courtesy Used Cars

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Enterprise Rent-A-Car - carrental - Updated May 2026

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