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    Enterprise Rent-A-Car

    2.7 (45 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 1 week ago

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    9 months ago

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    8 months ago

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    4 years ago

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    4 years ago

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    6 years ago

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    12 years ago

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    8 years ago

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    9 years ago

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    7 years ago

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    9 years ago

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    11 years ago

    Completely satisfied !! Anthony and Annie Rocked. They did all they could to help me and more. Thank you so much!!

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    11 years ago

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    10 years ago

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    10 years ago

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    Review Highlights - Enterprise Rent-A-Car

    When I returned the vehicle, Zach was off, but I still got great customer service from the branch manager.

    Mentioned in 2 reviews

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    Avis Rent A Car

    Avis Rent A Car

    1.9(37 reviews)
    0.5 mi

    I'm working with several locations of AVIS rental for corporate contract, and this location is THE…read moreworst of all. Does not answer phone calls, and if they do after many tries, they put me on hold for average of 15~20 minutes and just hangs up the phone. I call them back since my hold was disconnected, and they get angry, telling me there are customers they have to deal with in front of them. I did not rush them, and just waited on hold as they told me to do so, but it doesn't matter to them. After spending few hours just to talk to them, I finally get to make a request a copy of an rental agreement, which took less than a minute. Manager tells me that he will send me a copy, then ignores all the calls and texts afterwards without sending me the copy. This happened several times and I'm not going to call or have business with them again from now on.

    They should shut this place down , booked in advance two months ago , as I was pulling up the lady…read moretold me they didn't have my SUV selection . Mind you this is peak holiday travel and now I'm without a reservation to travel . The customer service here was horrible , unprofessional and no one attempted to find solutions , even though there was a perfect solution there . I used to be an avid Avis user but I'm changing my provider . Shut this store down and don't rehire the people working there . I saw a customer who was being polite about his situation and got attitude from the lady working there .

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.8(23 reviews)
    0.6 mi

    The rented me the most raggedy car they could find. Smelled like smoke and interior was ripped up…read moreand so much was broken in the vehicle. The associate help me also had a horrible attitude. Corporate needs to give this location a performance review and audit.

    Very poor customer service. On Monday, 9/9/2024 , The vehicle pickup was prearranged via…read moreProgressive Insurance the week before. My encounter with the assistant manager at the Enterprise location of 3050 Satellite Blvd, Duluth was very, very poor. The Assistant Manager customer service at this location was dry and unfriendly. In my opinion I was not treated as a valued customer. In light of the vehicle reservations being established days earlier, I waited nearly 45 minutes after my initial check in at the counter with the assistant manager. He failed to provide me with an update about the delay, it wasn't until I inquired about the delay that he responded saying it will be 5 minutes, during this time I witnessed at least 3 customers come in a pick up vehicles. I inquired again several minutes later about the continued delay and was told the vehicle was being cleaned. Several minutes later I was presented a Nissan midsize vehicle, the interior looked as though someone had blew their nose over the seats and it was left to dry. I pointed this out and was told that the vehicles were detailed however, it was clear to me not much effort was made to provide me with a clean vehicle. After pointing out the condition of the car, I was eventually provided with a minivan. Overall the customer service at this location was poor. I would not recommend this store to anyone. The only saving grace for this location was the intern named Sarah. She should be manager

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    Enterprise Rent-A-Car - Over 40 minuets on the phone waiting to get service after being told to wait a minute

    Over 40 minuets on the phone waiting to get service after being told to wait a minute

    Enterprise Rent-A-Car

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    Enterprise Rent-A-Car - carrental - Updated May 2026

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