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Enterprise Rent-A-Car

3.0 (120 reviews)
Special Hours Closed
Updated 2 weeks ago

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Photo of Melina Q.
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3 months ago

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2 years ago

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3 months ago

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11 months ago

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11 months ago

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3 years ago

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Photo of Jason T.
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2 years ago

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2 years ago

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3 years ago

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9 years ago

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Enterprise R.

Helpful 2
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3 years ago

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5 years ago

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8 years ago

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Photo of Alex S.
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7 years ago

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5 years ago

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5 years ago

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6 years ago

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Photo of Josh K.
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6 years ago

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6 years ago

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5 years ago

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7 years ago

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Photo of Geneva K.
100
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9 years ago

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Enterprise R.

Helpful 2
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6 years ago

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8 years ago

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Photo of Marvin M.
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4 years ago

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Photo of Sherry D.
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7 years ago

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Photo of S T.
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9 years ago

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Enterprise R.

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4 years ago

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Photo of Jenny T.
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7 years ago

Maria was very helpful. Waived the drop off fee that I was unaware of. Fast and courteous. Make sure to go over all fees before leaving.

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Photo of Melissa L.
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9 years ago

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Enterprise R.

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8 years ago

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16 years ago

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13 years ago

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17 years ago

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Photo of Karen E.
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11 years ago

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Photo of Chris B.
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7 years ago

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10 years ago

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Enterprise R.

Helpful 2
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7 years ago

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11 years ago

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Enterprise R.

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10 years ago

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Page 1 of 3

Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

The guy who helped me was super helpful and quick, I wanted an inexpensive economy car for a couple of days.

Mentioned in 6 reviews

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Happy holidays

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4.4(281 reviews)
2.8 mi
Wheelchair accessible
Walk-ins welcome

Let me start by saying that I will definitely use them again…read more I was turned away from a car rental place at the airport, because I don't have a credit card (I refuse!). I had never had this happen to me. I was stuck wondering, what do I do? I'm in southern California, I have big plans, and no car. I tried another area, but they were not helpful, but someone saw my distress and said, "I can help you." He made a phone call and told me to wait outside and someone would pick me up and take me to a place. I figured it would be some random place with the worst broken down cars. I was dropped off at a small office minutes from the airport. I walked in and the person there was AMAZING! He was friendly, took my information, and within minutes, I was driving out in a nice medium size car. I worried that the return process would cause a problem. I guess, I was just waiting for the other foot to drop. Could it really be this great? The answer is YES! It truly was. No complaints at all. I will recommend this place and will be back next time I'm in California. ....... .. . .. ..

HIGHLY RECOMMEND!!! Everything was smooth, easy and fun. Wonderful experience will be back again…read morevery soon.

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SNA Auto Rental - SNA Auto Rental Orange County Irvine John Wayne airport SNA airport car rental
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SNA Auto Rental Orange County Irvine John Wayne airport SNA airport car rental https://www.snaautorental.com/

SNA Auto Rental - Happy 4th. Don't drink and drive.
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SNA Auto Rental - Best Auto Rental in Orange County, CA John Wayne airport 
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Hertz Rent A Car - Volkswagen Tiguan

Hertz Rent A Car

2.4(124 reviews)
0.3 mi

Never do business at this Hertz…read more -When arriving for my reservation the 1st thing that was said is "I thought we moved your reservation to another location", but it wasn't. -Next they said they don't have a car for me & that their manager called me to let them know, but they hadn't. -Got the employee's name, the manager's biz card, & told them I was stepping outside to call customer support while waiting for a car. Not a minute late, they suddenly had a car for me that they were "holding" it aside for an account. Not "reserved", "holding" basically just in case. -I reserved a Mid-Size SUV, they gave me a Compact SUV (Chevy Trax). When I asked if that was at or above the class I reserved, they said it was a free upgrade & quoted $200 more total if they charged me the correct price for the car they gave me. -My reservation was for 6-days at $186, they changed it to $212 on the contract for my "free upgrade" without saying anything. Especially ironic since they gave me a lower class car that should have led to them lowering the price of my rental. -When returning the car, a customer in front of me was picking up his reservation & a different employee told them, "I thought we moved your reservation to another location". Clearly a shared & dishonest practice among staff when not able to fulfill reservations. -It was really busy so that same employee announced "Anyone who's returning can just drop the keys w/ me & you'll get an emailed receipt", so I did that. Unfortunately they didn't close my rental out til 3 day later so I was over charged. Plus they added a late fee. -After 2 hrs of hold time & conversation with their support team, they finally agreed to refund me the overages & lower the price of the rental since I was actually downgraded from my reservation, not given a free upgrade. How can one rental experience include this much dishonesty & mistakes made by staff? Cause it's this location's brand. It's what they do, it's their operational standard & culture.

I had a great experience at Hertz Costa Mesa. Amber Rose, Natalie, and Jesse were all incredible,…read morehelpful, and genuinely accommodating throughout the entire process. They worked hard, moved quickly, and made everything easy on me from start to finish. What really stood out was how much they cared about making sure I had a good experience. They even got me into a nicer car than I was expecting, which was a great surprise. Really appreciate the level of service here. Highly recommend this team if you're renting in the area.

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Hertz Rent A Car - Crystal, the one that flat out lied to me.

Crystal, the one that flat out lied to me.

Hertz Rent A Car - New VW Taos

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Great car we had for 3 days

Avis and Budget Car Rental - On my way to get rental

Avis and Budget Car Rental

2.4(29 reviews)
2.0 mi

I was initially worried after booking online and then seeing the reviews, but the service was…read moregreat. Van was clean and ready upon appointment and check in and out was quick and easy process. Very professional and great service.

This statement is made to formally document material safety and condition defects regarding a…read morevehicle rented from the Avis location in Costa Mesa. Vehicle: Kia Niro EV Condition at Delivery: Defective safety system and unsanitary interior Upon taking possession of the vehicle, one day later the forward collision avoidance system repeatedly displayed warnings indicating that it was not functioning properly. This system is a primary accident prevention feature. A malfunction of this nature constitutes a significant safety concern for the driver, passengers, and the public. The vehicle is used for rideshare purposes and also transports my minor child, increasing the seriousness of this defect. Additionally, the vehicle was delivered in an unsanitary condition. The interior emitted a strong odor consistent with urine and was visibly unclean. The condition required immediate remediation. I incurred 120 dollars out of pocket for a semi detailing service in order to make the vehicle sanitary and usable. Notice and Opportunity to Cure: I contacted Avis customer service, Uber, and the Costa Mesa Avis location to report these issues and request corrective action, including a safe replacement vehicle or appropriate remedy. No meaningful resolution has been provided. This review serves as contemporaneous documentation of the vehicle's condition, the reported safety defect, the financial damages incurred, and the lack of corrective response after notice. Rental vehicles should be delivered with fully operational safety systems and in sanitary condition consistent with basic consumer protection standards.

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Avis and Budget Car Rental - Mustang Convertible - perfect car for sunny California

Mustang Convertible - perfect car for sunny California

Avis and Budget Car Rental
Avis and Budget Car Rental

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Alpha Auto Rental

Alpha Auto Rental

3.9(8 reviews)
2.1 mi

Please do not rent from this place and save your time! I reserved a vehicle for pickup on May 24…read moreand on the day of pickup at 8:00 am, I attempted to call them which no one picked up. I then received a text from this place asking for the name on the reservation. I told them I called three times to confirm my reservation and was told that there would be a vehicle available. They had the audacity to text me the morning of the pickup that they had no vehicles available! They then made up some sob story about how they were going to call me but I apparently "beat them to it." How incredibly unprofessional these people are and have provided the text conversation of this absolutely unprofessional business. Please rent somewhere else as you don't want to be in the same situation as me.

Bryan is awesome! Very accommodating, helpful and personablel. The price that you get on the…read morewebsite is the full amount: just the cost of the rental plus taxes. No crazy, numerous fees and it was cheaper than any of the big rental car companies. I was out of there in 10 minutes. I initially needed a rental for a week, but then ended up having to extend it for a few days with no problems. They aren't open on weekends, but I was still able to return the car on a weekend. Bryan just asked for me to give him a call when when I was returning the car, lock up the car, and put the keys in the drop box. I would definitely use them again!

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Alpha Auto Rental
Alpha Auto Rental - They're excuse for not contacting me regarding my reservation which they have known a week in advance

They're excuse for not contacting me regarding my reservation which they have known a week in advance

Alpha Auto Rental

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Enterprise Rent-A-Car - carrental - Updated May 2026

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