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    ABC Car Group

    3.9 (87 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

    Services - ABC Car Group

    Truck rental

    ABC Car Group Photos

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    Rented an RV cruise America from here and everything was very smooth! Juan was exceptional. He explained everything needed for the RV, from the smallest detail to the big stuff. I recommend this place over any cruise America location in the area. The RV was so clean. Value was great. Don't hesitate to come here for an RV rental.

    Our Rv in Pegram, Tennessee - 7/3/21
    Matt P.

    I rented an RV (Cruise America) from Juan Ceja. First of all, he is a super nice and honest dude. He helped me through the contract, and was extremely detail oriented. He also helped me with suggesting RV camp sites for my journey. Juan and his staff are pro's, and I will definitely be doing business with him again as well as recommending his business to all my friends. Keep up the good work Juan!

    Absolutely full
    Jake S.

    Worst Penske I've ever been to. Manager Juan was trying to nickel and dime me for everything. Showed up 30 mins past time and he charged me 2 HOURS!!! Gas was filled and he tried to say it wasn't filled. If you want to get extra charged for everything go here. I took a picture of gas, so I can show you how full it is. STAY AWAY FROM THIS PENSKE!!!

    The lot
    Rachel Macie H.

    We rented a Penske truck from them to move some items the truck was in good shape and ready when promised the people who work here were nice as well as very helpful during our time here. If the time comes to rent another truck I'd pick it up here again as the location wasn't to far off the 55! We got a good deal from Penske.com on our rental truck so try that to save some cash as well as showing your AAA card! Safe travels moves drives or whatever driving activities you May partake in!

    Sam K.

    Everyone at the rental office was great, we got explained how the RV works along with how to fill, charge drive and dump the RV. The RV itself was clean and felt sanitary. Anytime we called before and after we got the RV the staff at ABC Rent a Car was Egdar to help us with our questions. I would and did recommend them to my DDS smoky and friends.

    Had a great time in my cruise America RV. Would definitely rent from them again. The staff was friendly and helpful.
    Rene T.

    Great experience renting from cruise America. Staff was wonderful. So helpful and friendly. I will definitely rent from them again.

    Angelo T.

    We had a great experience with Juan at ABC! Unfortunately, there was an issue with the RV we were supposed to rent and Juan did everything he could to assist us with still making our trip happen. He was understanding and empathetic and we came to an agreement we were both satisfied with. The RV was clean and ready for pickup and both the pickup and drop off process was easy and seamless. We've decided to make our camping trip an annual tradition and that'll include renting from Juan and ABC. He also offers car services as well for reasonable and competitive pricing to and from LAX if that service is needed. Thank you Juan for helping make our camping experience memorable!

    Clean, right?

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    Business owner information

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    Juan C.

    Thank you always a pleasure seen you guy’s

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    6 years ago

    Great pick up for cruise America. Easy to deal with. Friendly people. I was worried at first but all went smoothly.

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    Juan C.

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    Page 1 of 3

    Ask the Community - ABC Car Group

    Review Highlights - ABC Car Group

    I just wanted to say thank you Juan for taking care of me and my friends for the weekend of EDC.

    Mentioned in 37 reviews

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    Budget Rent A Car - Drop off for Budget Avis all the way to the end.

    Budget Rent A Car

    (376 reviews)

    When I was making a reservation, I had a choice between Budget or Enterprise. I had to think twice…read morebefore choosing Budget. Why? Bad experience in the past. While I was in Honolulu, I chose Budget by mistake. I ended up getting a sedan that had 80,000 miles on it with bad suspension. I was driving a boat on H-1, huge boat at it. After that delightful experience, I think twice. Here I am. Cali, high gas price, why don't I get a Tesla. Awesome idea but followed with lot of regrets. Got the Tesla. 1. Dirty car. Yes, sticky residue here and there. Looks like just vacuumed bit nothing was wiped. 2. Service due on lot of the required service. Yes, the dashboard said lot of the things hasn't been looked at. 3. Squeaky brakes or faulty with regenerative braking system. Wow. It was a noisy car. 4. No charge adapter. There was no adp adapter and I couldn't charge it at non Tesla station. What a hassle. At the end, I was able to charge at the Tesla Super Charge Station but waisted so much time trying to resolve it. Tesla and Budget had easy convenient billing. Didn't habe to download any apps. Reminder: think trice before selecting Budget.

    My experience wasn't too bad but it wasn't good enough to be four stars. There was no one manning…read morethe counter inside the airport and so we were consolidated into one line at Avis. After waiting for about 20 minutes, the agent cut off the line where we were to send the rest of us downstairs--to the actual budget center. It was pouring rain, so we had to walk across the street and take an elevator down. While we were at the center, the line was even longer than the one we were originally in. We waited another 30 minutes before being at the front of the line and there were only two workers. One of them decided to take off and not return leaving only one worker to man the center. By the time we were finally helped, it took an additional 15 minutes to get through the paperwork and grab our car. The car was a little bigger than I anticipated because they ran out of smaller options but it was a blessing in disguise for the rain. Thankfully it was clean and brand new. My only complaint was about the wait time but for the price I paid I couldn't complain much to begin with. Hopefully management reads this and add more workers to help out.

    Hertz Rent A Car - Here is the line. 40 minutes so far. This sucks!

    Hertz Rent A Car

    (437 reviews)

    I wanted to write a good review based on my experience since I saw so many other bad ones! I…read morereserved online ~2 weeks in advance a Tesla Model Y using my AAA discount and received a confirmation number through text. Had some issues with looking up the reservation online afterwards, so I called their general Customer Service number to receive verbal confirmation that my reservation was in the system. Since my Hertz Gold membership wasn't linked to the reservation, the Customer Service rep cancelled my previous reservation and made the same one but with my membership linked. For pickup, I went straight to their Hertz Gold line downstairs in the rental parking lot. Our pickup was 6pm on a Friday night, but because of traffic getting in, we were there at 7:15. There were 2 people in line ahead of me, but the rep moved through them quickly only taking about 15 mins for both. The rep there was kind and they had the exact model of car I reserved and he outlined the same fees I had reserved it for also. I received the key at their key pick up, and was given the lane # the car was in. They didn't go through the current battery charge of the vehicle, or mark down any damages the vehicle currently had, so I made sure to take pictures of the current % charge and all around the car (especially since there was a scratch on the bumper already). At drop off on Sunday, I drove into their express drop off lanes, was told to leave the key in the car, and was just able to walk out. One of the representatives noted a scratch on the back of the car and asked if it was there when I received it. I told him yes and showed him the photo I took the day I picked it up. Received the final invoice a day after through my email. Overall, team here did a great job this weekend, so my concerns after reading some reviews didn't end up happening! I had a great experience. Everything went smoothly, my compliments to the team working this past weekend!!

    This was an extremely frustrating experience. I tried calling this Hertz location multiple times to…read moreget basic information about renting a car and checking availability, but I could not get anyone at the local branch to answer. Each time I tried to speak with someone directly, the call either went unanswered or felt like it was being disconnected. I understand places get busy, but not being able to reach anyone for simple rental information is unacceptable. Customer service matters, especially when people are relying on transportation. Based on this experience alone, I would rather take my business somewhere that actually makes customers feel valued. There needs to be better accountability for the level of service at this location.

    green motion- Irvine, SNA - My "advisor"

    green motion- Irvine, SNA

    (27 reviews)

    To start off this review, Amir and Dorothy are truly the best! They are the epitome of customer…read moreservice and are some of the nicest car rental staff I've encountered. This is what makes a car rental place stand out - their staff and the excellent service they provide. Needed a rental car for our LA/Disneyland trip. I booked through booking.com and got a good deal for 3 days. Upon arrival to SNA airport, instructions were to call Green Motion for shuttle pickup. Pickup area is at arrivals near banner 6. Dorothy picked us up and was very sweet! She gave recommendations and was very helpful on the 3 min ride across the street to Atrium hotel where Green Motion was located. She said the best gas station to fill up was at the nearby ARCO so it wasn't as expensive as the one next to the hotel. Checking in with Amir was very smooth and he gave us 10% off McDonald's coupons at the one near Disneyland. No issues with the Dodge Caravan. Checking out was also very smooth and they let us leave our luggage in the front desk while we ate lunch around the area. When we got dropped off, I accidentally left my phone in the shuttle and after calling Green Motion back, Amir actually came back to give it to me! Wow I was SO grateful to him for that. He's also super nice and helpful. Thank you Green Motion (& Amir and Dorothy) for making our can rental experience convenient and easy!

    My booking was somehow canceled, but not by me. I went to pick up the car, showing my res. # and it…read morewas Not cancelled. They weren't very helpful in trying to resolve the issue.

    ABC Car Group - carrental - Updated May 2026

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