If I could give a zero I would ! be aware that they will try to scam you into buying insurance you…read moreare not forced to get. They make it seem like you have no choice but don't let them fool you you do I will never do business with them again. The worst customer experience I have ever had

I booked my rental on line, went to pick it up, and I was in and out within 30 minutes. I'd already…read moredecided ahead of time I didn't need their insurance because my credit card covers rentals. He asked me if I wanted it, I said no, and there was no attempt to try to change my mind. Very efficient there, and I wouldn't hesitate to rent from them again. Booking on line definitely saves time.

Since I can't leave a review at my local location...Drivetime of Wilmington NC, I'll do it here on…read morethe Conway page! In March I went to my local Drivetime after being approved online. I purchased a 2017 Kia Sorento which drove excellent for three months. In that time, Drivetime was calling and texting me consistently to make sure I did all the administrative work including my registration etc. And with all these calls, my salesperson and his manager consistently told me to call if there were ever any issues. On our family vacation in June, the Kia shut off on the side of I95. I made it to a Meineke where we found out that the engine was cooked. BUT I had the Silver Rock warranty! They said go ahead and rent a car, finish your vacation, we'll pay $30 a day for your rental it will be fine! Turns out this was actually a full Kia recall on the engine and Silver Rock and Drivetime wouldn't cover a single penny of the repair or rental reimbursement. Here, Kia stepped in and replaced the full engine for free in two weeks, and covered some of the rental reimbursement. During this time, Drivetime wanted nothing to do with me. They didn't return my calls and any time I did get someone on the phone, they couldn't wait to get off! Fastforward to late July and August, two weeks after engine replacement the check engine light is on. NOW, Kia says it's the exhaust manifold catalytic converter! and it's a $2500 repair! To summarize, I bought this used car from Drivetime that now required a full engine replacement (and this recall wasn't listed at time of purchase with Drivetime, nor was it on any paperwork.) Now, I've been making $450 of car payments every month for a total lemon. And Drivetime has absolved themselves of all responsibility stating it's a Kia problem. If anything, I'd just like to trade the car in to get something else but according to them, I can't do that for a year with my financing. I've called several times, talked to a sales agent and the manager is supposed to call me back any minute....lol. Not holding my breath. I understand that I bought a used car but, as someone with a decade of sales experience, and years in local government customer service, this has been a joke. Drivetime Wilmington pushes you off the lot, they make their commission, and it's see ya later idiot! I would never recommend Drivetime to my friends, family, or my worst enemy. Nor would I recommend Silver Rock or Bridgecrest. This is why no one trust used car salesmen. Go F YOURSELF DRIVETIME #drivetimewilmingtonnc

Do not signup for their warranty... NO ONE ACCEPTS IT. They will tell you that you can cancel it…read morebut they will not refigure the payment.. even though I asked them about if it would be refigured while at the dealership. First and LAST time dealing with these bunch of crooks! I'd give a rating of 0 if it were an option!

Vehicles they sell are horrible. They sell them knowing they need major repairs. Do the bare…read moreminimum and dont care about the customers.

Bought a car from here about 2 months ago and now the car is having major problems. Live almost 4…read morehours away from the dealership but their only resolve to this issue is to bring the car back to their crappy shop. Mind you, the car was JUST serviced there last week!!! The service manager is rude. Even spoke to the GM of the dealership and he was rude as well. Crappy car, crappy staff, crappy dealership. Deserves ZERO stars

buyer beware!! these people have "no"business ethics! they…read morecould care less if the car is operable or safe to drive! if you enjoy the taste of lemons...these people have what you want! sadly...if they didnot know..you are a reflection of your business name...and what a legacy you are passing on..how sad for the next generation to keep the business going with current losers who are in it for the money and not repeat business and customer satisfaction...great job!

Just went to look at a 2000 VW Bug. Asking price 1995.00 parked in a Shabby looking Tiltle Loan/…read moreCar lot. Car looked ok from about 20 feet away Body looked decent. The fun started as we actually looked through the windows. Seats ripped , headliner falling down door panel leather hanging off doors, Coolant leaking from head gasket , tires needing replaced, Tried starting vehicle, battery dead!, had to jumpoff. White film all over inside car .Electrical junction box laying directly ontop of battery.....Great if you want your vehicle to catch fire. I was told it was a cheap VW car. I guess he thought i was an uninformed Dumb ass. This what is wrong with the USED car business. Shady , ignorant, pathetic selling practices. I WOULD RATE them a 1/4 star. Dont EVER CONSIDER BUYING FROM THEM . THE CAR IS A CANDIDATE FOR THE SCRAP YARD. STAY AWAY FROM THIS PLACE OR YOUR GUARANTEED HEARTACHE. THESE PEOPLE ACTUALLY HAD THE AUDACITY TO MAKE PERSONAL REMARKS ABOUT MY PHYSICAL SIZE. HOW LOW CAN YOU NIMRODS GO ?

DART AUTOMOTIVE is the place to go!!…read more I am 13 hours away and take care of our kids vehicles myself, so when my son called an said his car was not starting I needed a reliable auto repair center in Conway, SC. My son is at Coastal and his car wouldnt start at all on Wednesday. I was referred by DARRELLS BODY SHOP ( ANOTHER GREAT GROUP WHO PROVIDED SOLID ADVICE). I called DART's and spoke with Samantha (VERY HELPFUL!!) who told us to get the car there ASAP and she would do her best to have techician look it over before the end of day. Mind you, I spoke with her around 1130am on Wednesday. Vehicle arrived at their facilty around 1245pm and by the end of the day we had a fare estitmate (discounts for CCU student or AAA whichever is best she said). Vehicle work was completed as promised the next day by late morning for my son to pick up. They handled all paperwork through secure texting and document signing and payment. All work done within 24 hours, OUTSTANDING TEAM DART!!! COULD NOT HAVE BEEN ANY EASIER!!! GO TO DART AUTOMOTIVE or DARRELL BODY SHOP. GOOD LUCK DAVID

They Absolutely SUCK.....do you agree? I have a 2005 F-250, 6.0 diesel. It was running perfectly…read morefine, Zero Issues, it cranked up perfectly fine, i drive about 40 feet and it just shuts off, turns over fine but Zero fire or ignition. Speedily, Dart comes to recue with a Tow. They put the most elaborate diagnostic machine i have ever seen on it. The desk guy tells me, "We THINK its the High pressure oil valve." Oh no, i think, that's inside the engine. I should have said NO, i can't let you partially disassemble an engine on "we think" but i didn't cause i was leaving in 3 days for 4 months. Gave them permission, took about 9 hrs to disassemble and find out , Nope, that's not the problem. Asked permission to drain oil to check for contaminents, came back an hour later with, "Yes, you have metal in your oil, engine is shot, minimum of $35,000.00 for a new engine" I said, are you crazy, i ain't spending that. I got the guy directly behind them to tow to his shop, Twisted Wrench. A week later, he says, Yep, engine is shot. Finally got them to deliver my truck to my house, Twisted Wrench double charged me for the tow cause he was trying to steal at a cheep cheep price from me. I GOT a true diesel mechanic to fix it. ONCE he put back together the disassembled engine Dart left me with, he fixed it. He said, with those trucks, it's usually 4 things that go wrong 1) Low pressure oil valve 2) High pressure oil valve and i forget the other 2 things. All mine was, the $75 OEM low pressure valve and because my truck is lifted, that valve is right in front of your face. WHY THE HECK didn't Dart try a $75 part 1st....Stupid and Retarded if you ask me. By them missing the $75 part, they charged me almost $1,300.00 and left me with a partially disabled engiine that cost me lots to reassemble. I wouldn't recommend them to Anyone!!!! I asked the desk guy for a refund, he asked the owner, He replied NO! For Dart services I would recommend NO!!!!

Amazing experience with Kips He worked with me a few hours…read moreand his mechanic Jim told me to try something and I did and it didn't seam to work. Jim was going to buy a new fuel pump and I tried to start the car just for kicks and it started. I immediately called him back and told him it started. I offered to pay Kip for all the time he spent helping me and he said No !! He said glad we could help and wished me a good day. I would recommend Kip's Service to anyone needing an honest man. What an amazing feeling to meet an honest and caring business !!!

Kip stayed late into the evening to repair my jeep. Could not ask for better customer service than…read moreI received! Call him if you want the problem diagnosed and repaired quickly!

Another awesome job by Rob's Auto Body…read more This is the third time we have had to use a body shop in 3 years. This time on my '24 RAM Rebel. It was backed into and the front bumper was damaged. Rob's gave me a reasonable estimate to have it re-powder coated. But found out after they removed it, the Powder Coater could not re-create the texture. So Rob's ordered a new number for it. The cost of the new bumper was very close to the repair, so it was ordered and installed. I am very pleased with the quality of the repair. And they returned my truck to me cleaner than it was when I dropped it off. The staff is pleasant and professional. And they kept me up to speed on the repair by contacting me regularly. JR was my Service Writer, and did an excellent job. Like I said earlier, this is the 3rd time we have had to use them for our vehicles in 3 years. I hope we are done, but if someone else damages one of our vehicles, I will not hesitate to use Rob's again. Attached is the repaired front end of our RAM. And our Durango. We had to have that repaired after a Deer lost a game of "Dodge the car".

I work for State Farm and had to make a claim for my personal vehicle for the first time. Rob's…read moreAuto Body was amazing from beginning to end! Got me in right away to do an estimate and scheduled the work to be done. It took them less than a week to complete, seeing as they aren't open on weekends. I would highly recommend them! All staff I dealt with were very friendly and knowledgeable and my vehicle looks perfect!

Drove to this location after our friend's rental car broke down and enterprise road side assistance…read morewas no help. We were in town from Illinois. The assistant manager and manager went out of their way to help her get into a new car even tho they had nothing available on their lot at the time. They ended up getting her and her family into a new mini van and back on the road! Thank you for all your help in a very difficult situation! We all made it home safe!

mely disappointed with the service I received when returning my rental on May 2nd…read more No one greeted or assisted me when I arrived--I sat waiting until someone finally asked if I was bringing the car back. Then, during the return process, I was told the rental wasn't actually due until May 6th. This was never communicated to me in advance. Because of that, I left work early to return the vehicle unnecessarily--only to now be told I need to return again on Tuesday, causing me to miss work twice due to your lack of communication. This experience was frustrating, unprofessional, and completely avoidable. I expect better communication and basic courtesy.

A representative was walking through my neighborhood in Conway, SC after doing some work across the…read morestreet. He saw the cracks in my windshield and knocked on my door. My Durango is 7 months old and had two cracks already. I am not the type who likes to be bothered when I'm off and home, but I'm glad I opened the door this time. The rep explained who he was, and why he was in the area. I explained to him, that one crack had recently been repaired and filled by another glass co. The second I had just received a week ago. I had already got the repair approved through my insurance company, and had an appt for the 7th. He explained that they were a smaller local company, which I prefer. And they were approved to do work through my insurance carrier. (I told him who my ins company was). He had their number in his phone. He called, and in less than 5 min I had changed from the other company to Showtime to have my windshield replacement done. I arrived ten min before my appt and they took my vehicle right in. The shop waiting area is bright and clean. Just like advertised they have free snacks, plus video games, a pool table, large video monitors on wall, I'm sure I'm forgetting something. The tech who worked on my SUV kept me updated on the process. He was polite and professional. (I must apologize, I do not remember his name, but he is from the west and loves off road Baja racing). In a little over an hour my vehicle was returned to me, repaired and with all of the traffic safety sensors recalibrated and working properly. My vehicle was neat inside, no trash or dirt left in it. Other than a few fingerprint near the rear view mirror, their was no evidence of a repair. (I only noticed this cause as my girls say, I'm a freak about clean glass). I have driven the vehicle for the last couple of days, and it has rained almost constantly since the repair. No water leaks, nor any wind noise or undue sounds. Our Durango looks like it did when I took it off the dealers' lot the day I bought it. I'm am very pleased with Showtime and their work. I will gladly recommend them to anyone that needs glass repair on their vehicle.

Something smashed into my windshield while visiting my family in Myrtle Beach, and I needed to get…read morea quick fix. These guys provided great, efficient service at an extremely fair price. Highly recommend!