Car City is just another high interest car lot taking advantage of people in need. I recently went to purchase a vehicle. At first they seem very pleasant and helpful and eventually came around with 1 vehicle that was no where need my price range. I said I would have to think about it. In which, they replied "take my time."
3 or 4 days later I decide to go with the vehicle which was a 2007 SUV for $359/mo. with $1000/down. However, I ask to see photos since the vehicle was on one of there other lots. They say they have no photos because the car is being checked in and was not available in their inventory yet. So I ask if they could have someone take photos and send them via email, to which they do.
I therefore, put $1000/down and tell them I will take the vehicle. They let me use a rental until the vehicle is ready.
The next 4 days goes by and I go back because the SUV is suppose to be on the lot and ready to go. When I get there I don't see the vehicle and they say there is a problem with the vehicle. I ask what kind of problem, they say, "The car is no longer available." They think it may have been sold or there is a mechanical problem with the vehicle.
So, obviously, I'm already mad. They say these things happen when they buy cars from the auction. "They buy 20-30 cars online at auction "Sight unseen" and most are crap!" (There quote, not mine).
They then tell me to come back the next day and they will have at least 4 or 5 options for me to choose from. When I get there the next day. We sit down and wait. While we are waiting, another salesperson gets on the phone to a client and lets them know he has a car for them. Yes, he does....the rental we just drove in with! Not, only does he try to sell the rental we are in before we have another car, but he bold-face lies to the client and tells them the car is available and it only has 64,000 miles, when in fact it has over 95,000!
After waiting over 45 minutes after appointment time, we are told that the only other car they could find was a 2006 Hyundai Azera for $399/mo. w/only 64,000 miles. I flat out turn down the deal and ask for my $1000 deposit back. At that point they give me a problem and blame me for deciding on the vehicle "too late." I said, "how could I be too late if I placed a deposit on the vehicle and was shown photos of the vehicle?"
Their reply. "The photos were actually NOT of the vehicle I was going to purchase."
**** DO NOT PURCHASE ANY VEHICLES FROM CAR CITY ****
**** THEY'RE SALES MOTO....."BAIT AND SWITCH" **** read more