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Enterprise Rent-A-Car

2.8 (20 reviews)
Closed • 8:00 am - 6:00 pm
Updated 2 weeks ago

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3 years ago

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3 years ago

Never again the Columbus Indiana office smells horrible customer service could be a lot better.

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9 years ago

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4 years ago

Great experience, Zac and Grant took care of me time after time while my main vehicle was in the shop with warranty work.

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11 years ago

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6 years ago

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9 years ago

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9 years ago

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9 years ago

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13 years ago

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9 years ago

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9 years ago

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11 years ago

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10 years ago

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11 years ago

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11 years ago

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10 years ago

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11 years ago

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11 years ago

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Budget Car Rental

Budget Car Rental

2.3(3 reviews)
1.6 mi

Zero stars. The man who works in this location should be let go. This location should be shut down…read more We had a pickup at 1 pm on July 6. The location was closed. We had to call and the customer service cancelled the reservation and created a new booking for us. I had to pay 15 usd more and also drive 45 miles to pick up a car from a different location. I had a flight to catch the next day at Chicago. As part of the booking I asked for all applicable insurance. Guess what they just gave me ldw insurance. I went to the location 45 miles down and I Asked what does it cover they said it covers everything. Guess what didn't bother to explain missing coverage. Then when I rear ended , now they say oh sorry you didn't take the liability insurance. When call customer service about anything they can't do anything. Go to the location or figure yourself out. Worst rental company staffed with college kids who don't give a damn. Never rent from Avis or Budget . Period. I shouldn't be made responsible for insurance misinformation. I want Avis to own it. If their staff are not willing to give accurate information then you shouldn't be held responsible

Does not deserve even one star. Worst experience ever. I prepaid a rental car two month in advance,…read morewhen I went to pick it up the day I needed it, I was I formed that I had to supply a credit card for security deposit. I stated that I didn't have a credit card and asked if I could pay with a check or money order. He told me that since he ran my debit card, I was now declined and unable to rent the vehicle. He wrote down a phone number for me to call to get my refund. I paid $250 two month ago for a vehicle I wasn't able to rent because I refuse to own a credit card. Why do they accept debit cards for the reservation but won't let you actually rent the car? And making the customer deal with a customer service line to receive a refund after they just got told that their plans are null and void?!?! Insane. It's been 48 hours and I still have not received the refund. I will never rent from nor recommend to anyone to rent or at deal with Budget car rental. The clerk behind the counter did not care whatsoever either.

Enterprise Rent-A-Car - carrental - Updated May 2026

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