Best bank in the industry, there is not even a close second. Exceptional people, honest,(really,,…read morethe green bank should take notice) integrity and helpful. I started with a business account, simple, Then moved my personal account, also simple, then a new mortgage, painless. None of the explaining why you were 10 days late on a credit card from 1999 or explain why you took a new job in 2015 etc etc etc. Just relevant facts, hit the ratios, make enough money painless. Try these these guys before you get ripped off at the big banks.

With our cybersecurity and risk consulting firm averaging over 200%YOY growth in revenue, we…read morerecognized that our consulting firm needed access to capital to grow. After meeting with a number of bankers, we learned many were not able or interested in partnering with a start-up consulting firm, which is until with met Carla. Carla Stover and her team at Enterprise Bank were amazing to work with. As a fast growing, local bank, she and her team understood our language, our needs, and our dreams. Carla and her team did everything possible to create a strong, supportive relationship. Enterprise Bank takes a hands-on approach to supporting clients and growing the Massachusetts economy. If you are looking for a banking partner, I recommend Carla and her team at Enterprise Bank.

Been using msb for almost 15 years. Great for business and personal banking. Will continue to…read morerecommend msb.

A great bank to do business with. I have my business accounts here and will soon be switching my…read morepersonal accounts over. This is what banks used to be; personal, professional, and on a first name basis. You're always greeted by name and treated like part of a family, not like cattle covered in dollar signs like at larger banks. Brian has been a pleasure to work with.

Nicest little bank around. Why be in a mega bank when you can get everything you want or need at…read morea small, local, caring bank? They want your business. Only about 10 branches, all local. Fully insured, so your money is never endangered. Personal and business accounts. EVERY service you need: There is a national ATM network, debit/credit/check/ATM card, free checking, unlimited checking transactions, free online banking, check images available, notary, etc etc!! Caring, competent, and nice management - (Nancy and Gertrude). When I wrote a check from the wrong account and overdrew it, I got a nice personal call from the manager letting me know, so I could straighten it out that same day, and avoid any more fees. We now have multiple free checking accounts there (free because I keep $500 in a savings account). We are in the process of moving all accounts from Bank of America, after a few months trial at Northern Bank - they are the winner.

Tried to get a simple service done and they don't have the time. Delta with Justin an not very…read morehelpful

Have just used the ATM…read more Located inside the lobby. Well lit. This ATM makes you choose between 50s and 20s. I found the extra step annoying.

I went to this bank to get a notary done. The staff was polite and they took the time to explain…read morewhat they can do and cannot. Love their customer service.

Waited half hour at the drive thru teller, took others inside before me even tho I was waiting 15…read moreminutes before speaking to anyone. Hire people who arnt rude to their customers.

with few exceptions, uncaring incompetence and inconvenience…read more The bank is a caricature of customer service and convenience.

I've been banking at this location for years, and all three of my daughters opened their first…read morestudent checking accounts here. Almost each time I go there they ask if I need advise on money management, but they are not pushy. Always great and polite service.

Horrible bank. Only go here if you plan on being pushed into products that you don't want or need…read more Very unethical sales practices, upper management should be ashamed!

We have banked at the Santander branch in Acton for 12 years. The staff has always been absolutely…read moreincredible up until Spring 2018. The new manager has terrible customer service skills and no ability to talk to people. The issue we had she blamed on the account rep who helped us, saying she didn't know anything. Yet she had no idea it was her responsibility to train her staff and fix the issue. Horrible experience.

Although DCU has gone way down hill and I am moving my accounts to a different bank, I had a great…read moreexperience at Tobias Boland Worcester branch recently. While closing one of my accounts, Kassandra at this branch was excellent. She knew exactly what she was doing and was very personable. We had a nice conversation. She is definitely an asset to this banking establishment and with the way things are now going at this bank, you may want to take extra special care to keep her.

lately they have been getting worse with everything. Long lines, difficult to cash checks. Just…read morelook for a different bank.

Most friendly and professional team! My wife has been their customer since she was 6! Local with…read moreinternational reach!

I've been banking with these guys for (counting...) 20 years now. I love them…read more I had a briefcase stolen in 2007 (including checkbooks). These guys worked hard to close my accounts, get me new ones, deal with the fraudulent checks the thieves attempted to write, etc. Whenever I've needed something, a wire transfer, transfer to one of my kids' accounts, they're super helpful. If there's a question about an account, they call. Service is personal and great.