Been using msb for almost 15 years. Great for business and personal banking. Will continue to…read morerecommend msb.

A great bank to do business with. I have my business accounts here and will soon be switching my…read morepersonal accounts over. This is what banks used to be; personal, professional, and on a first name basis. You're always greeted by name and treated like part of a family, not like cattle covered in dollar signs like at larger banks. Brian has been a pleasure to work with.

Nicest little bank around. Why be in a mega bank when you can get everything you want or need at…read morea small, local, caring bank? They want your business. Only about 10 branches, all local. Fully insured, so your money is never endangered. Personal and business accounts. EVERY service you need: There is a national ATM network, debit/credit/check/ATM card, free checking, unlimited checking transactions, free online banking, check images available, notary, etc etc!! Caring, competent, and nice management - (Nancy and Gertrude). When I wrote a check from the wrong account and overdrew it, I got a nice personal call from the manager letting me know, so I could straighten it out that same day, and avoid any more fees. We now have multiple free checking accounts there (free because I keep $500 in a savings account). We are in the process of moving all accounts from Bank of America, after a few months trial at Northern Bank - they are the winner.

Tried to get a simple service done and they don't have the time. Delta with Justin an not very…read morehelpful

Have just used the ATM…read more Located inside the lobby. Well lit. This ATM makes you choose between 50s and 20s. I found the extra step annoying.

I went to this bank to get a notary done. The staff was polite and they took the time to explain…read morewhat they can do and cannot. Love their customer service.

Waited half hour at the drive thru teller, took others inside before me even tho I was waiting 15…read moreminutes before speaking to anyone. Hire people who arnt rude to their customers.

with few exceptions, uncaring incompetence and inconvenience…read more The bank is a caricature of customer service and convenience.

I've been banking at this location for years, and all three of my daughters opened their first…read morestudent checking accounts here. Almost each time I go there they ask if I need advise on money management, but they are not pushy. Always great and polite service.

Horrible bank. Only go here if you plan on being pushed into products that you don't want or need…read more Very unethical sales practices, upper management should be ashamed!

We have banked at the Santander branch in Acton for 12 years. The staff has always been absolutely…read moreincredible up until Spring 2018. The new manager has terrible customer service skills and no ability to talk to people. The issue we had she blamed on the account rep who helped us, saying she didn't know anything. Yet she had no idea it was her responsibility to train her staff and fix the issue. Horrible experience.

Lucky is the best works at the Dcu Marlboro Branch. She is very and I highly recommend her and…read moreDcu thank you Paul Egizi

If I could give this place zero stars I would. They are complete idiots here. They actually don't…read moreknow how to do anything and nor did they even try to work with me. I've been a member here since 2008 and they couldn't even open a tenant escrow account if their life depended on it.

Most friendly and professional team! My wife has been their customer since she was 6! Local with…read moreinternational reach!

I've been banking with these guys for (counting...) 20 years now. I love them…read more I had a briefcase stolen in 2007 (including checkbooks). These guys worked hard to close my accounts, get me new ones, deal with the fraudulent checks the thieves attempted to write, etc. Whenever I've needed something, a wire transfer, transfer to one of my kids' accounts, they're super helpful. If there's a question about an account, they call. Service is personal and great.