I shopped several places Monday and Tuesday including three that I learned are part of the same…read moresystem as this store. It wasn't until I got to Pelham and met Greg that I decided to buy a mattress. We went through the awkward and fake "becoming best friends" experience in all the stores we visited. I had to argue with one Bedszzzz manager because he wouldn't accept my assessment of the size of the mattress I was replacing. Without exception they all wanted to start with a higher line than I had said I wanted. Greg stood up, smiled, and said, "How can I help you today," and the experience got better from there. He didn't have the size I wanted in extra firm, but he brought in another size of the same mattress from the warehouse and let me try it. I told him I liked it and he gave me a price that was 10% to 20% better than the same mattress in other stores. I asked him about delivery. Greg looked out the window and saw the Honda CRV I was driving and said, "If you want to go over to the warehouse just down the road, the mattress would fit in my car and I could take it home today. Then I could bring the old mattress back at my convenience." As he was writing up the order, I learned his name and we talked about his kids and my grandkids and had a very pleasant visit. I don't suppose, at my age, I'll be buying many more mattresses, but if I do, I hope Greg is still there 'cause I love his service. BTW, I love the mattress, too. I stayed in bed until almost 8:00 am this morning. For years, I've gotten up around six because my back was hurting so bad, I couldn't stay in bed any longer. Rod Peeks Birmingham

Danny was extremely helpful. He searched me out in the store and assisted with my mattress…read morepurchase. I definitely did not mind shopping local with such great service.

We bought a 100% latex mattress in March 2025. The owner presented a pretty picture. He reported it…read morewas the best mattress, and it is not as high as the mattress company down the street. He noted that you will get all the bells and whistles of the best mattress without the price. It has an adjustable base. He reported that it will be made to your perfection. You will not go wrong with this mattress. That was not true. We have not been satisfied since we bought it. He also failed to inform us until they delivered the mattress, which is non-refundable. We have not had any luck in getting him to work with us to at least get the mattress comfortable without him requesting more money. Do not go to this company if you want a company that is true to its words. Where do you go to pay thousands of dollars. Get no warranty on a mattress that they produce and can't return it?

As a nearby homeowner, we've done business with Royal Bedding for well over two decades. Over the…read moreyears we've purchased mattresses for our children, ourselves, and even a relative! Each time we received excellent value for our money, especially compared to national brands (which have disappointed us more than once). Our most recent purchase was several years back, a 100% latex split king that by all indications may be the last bed we'll ever need! Yes, latex is extremely rare around here, and it's their most expensive model... but STILL less pricey than the most extravagant national brands (which are also not on the same level of quality). As far as service is concerned... well, we've never needed any post-sale service! Their build quality is that good. When and if we need more bedding, they remain at the very top of our short list.

While the price was high, the service was seamless. Our new mattress is like sleeping on a cloud.read more

I've been searching for a new mattress for over 2 years now. I have been using mattress toppers to…read moreget buy but my back can't take it anymore. I called on Friday because I heard they were having a pretty good sale going on. I spoke to Ryan and he was confident we could find a mattress for me within my budget AND get me an adjustable frame as well; all while staying in budget. Saturday evening comes around and I pop in and he immediately takes me to the serta. not bad, but I wasn't blown away. I suggested a tempur pedic even though the adjustable bed frame would be additional to the mattress because of the brands specific requirements for the warranty. still, not terrible pricing. he showed me 3 different styles, made sure I flipped over on it multiple times, just how I would with sleeping, etc. We picked out the best one for my price and negotiated a little bit and ended up in a good spot. Ryan was extremely knowledgeable, helpful, friendly, and even made sure my 4 year old son was entertained with legos while we were there. The customer service from Ryan exceeds my expectations and I highly recommend seeing him if you're shopping for a mattress!!!

Lou Sims was amazing! The best help we've ever had. We told her what we were looking for and she…read moreimmediately found us the perfect mattress. So knowledgeable and kind. And really funny too. It made the shopping easy. It was a great store to shop at! I'm so excited to get our new bed. They had a big selection that you can sit on and feel how they will be in a range of prices. They also have an outlet store and clearance prices. If you are looking for better sleep, go check them out!

Do not buy a mattress in the winter. By the time you figure it's going to be hot to sleep on in the…read moresummer, it's too late to return. Have tried multiple cooling mattresses pads and nothing helps. Bought a stearns and fosters estate lux and I swear the floor model is different than what you get; our bed started sagging within the first year. We had to add a base even though we had slats with s&f box spring. It's has helped the sagging some but it still sags. So I am hot and wake up with a back ache on a new bed system. For the money, this bed should be better.

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

Couldn't tell me until day of "gold service delivery" that the item was not in stock. It has been…read moreon order for three weeks. Nothing really offered to resolve the situation so that a mattress could be delivered on the expected date.

If u need a mattress this is the place to go. I was very hesitant going to buy a new mattress as I…read morealways feel like it's going to a used car dealer. I was wrong. These guys were so professional and knew mattresses inside and out. It was truly an excellent buying experience. There was a mess up on the delivery as they forgot the box spring. The next day the incredible manager Jorge personally went to the warehouse on his day off and got the box spring and personally delivered it by himself. Words cannot express how truly thankful and impressed by this commitment. This is where u need to go for a mattress. And if any issues I have no doubt Jorge will make it right.

One thing for sure, two things for certain, you can always find something cute in Macy's. No it's…read morenot the Macy's of old, but you can always stop in and pick up the good housewares, nice pajamas and a cute dress for a reasonable price. The customer service is a little shakey, due to being short staffed, the way of the world, I suppose. I will be back for a nice deal on something.

They charged me got a package I never received. I never got a refund , and closed my account. I…read morepaid extra for Door dash delivery too. A rip off.

Highly recommend Max at Bedzzz Express on Hwy 150 in Hoover!…read moreHe is very knowledgeable and friendly. We got a very price competitive deal on a dream mattress we absolutely love!

We loved working with Max, he was so helpful and we really appreciated all that he did for us.We…read morehad misunderstood the exchange policy/period and Max was kind enough to work with us to make sure we were happy and comfortable with our purchase. Ask for Max if you decide to go to this location!

beware! you cannot get your money back; only an in store credit. this is crazy. i put a $1000…read moremattress on layaway for less than a month, then decided i wanted to change my mind. they will try to keep your money. this is crazy. apparently they are desperate for money.

went to buy a mattress with my son on saturday, a man named Bunk helped us. He was very kind…read morefriendly and knowledgeable! We really didnt know what we wanted or anything about mattress's.We just knew our budget and my son wanted a soft mattress. well Bunk walked us through all or options, informed us on alot of facts and we made our decision easily with out pressure.I would recommend mattress king to anyone, we feel like we got a great value and a great product!!