I shopped several places Monday and Tuesday including three that I learned are part of the same…read moresystem as this store. It wasn't until I got to Pelham and met Greg that I decided to buy a mattress. We went through the awkward and fake "becoming best friends" experience in all the stores we visited. I had to argue with one Bedszzzz manager because he wouldn't accept my assessment of the size of the mattress I was replacing. Without exception they all wanted to start with a higher line than I had said I wanted. Greg stood up, smiled, and said, "How can I help you today," and the experience got better from there. He didn't have the size I wanted in extra firm, but he brought in another size of the same mattress from the warehouse and let me try it. I told him I liked it and he gave me a price that was 10% to 20% better than the same mattress in other stores. I asked him about delivery. Greg looked out the window and saw the Honda CRV I was driving and said, "If you want to go over to the warehouse just down the road, the mattress would fit in my car and I could take it home today. Then I could bring the old mattress back at my convenience." As he was writing up the order, I learned his name and we talked about his kids and my grandkids and had a very pleasant visit. I don't suppose, at my age, I'll be buying many more mattresses, but if I do, I hope Greg is still there 'cause I love his service. BTW, I love the mattress, too. I stayed in bed until almost 8:00 am this morning. For years, I've gotten up around six because my back was hurting so bad, I couldn't stay in bed any longer. Rod Peeks Birmingham

Danny was extremely helpful. He searched me out in the store and assisted with my mattress…read morepurchase. I definitely did not mind shopping local with such great service.

While the price was high, the service was seamless. Our new mattress is like sleeping on a cloud.read more

I've been searching for a new mattress for over 2 years now. I have been using mattress toppers to…read moreget buy but my back can't take it anymore. I called on Friday because I heard they were having a pretty good sale going on. I spoke to Ryan and he was confident we could find a mattress for me within my budget AND get me an adjustable frame as well; all while staying in budget. Saturday evening comes around and I pop in and he immediately takes me to the serta. not bad, but I wasn't blown away. I suggested a tempur pedic even though the adjustable bed frame would be additional to the mattress because of the brands specific requirements for the warranty. still, not terrible pricing. he showed me 3 different styles, made sure I flipped over on it multiple times, just how I would with sleeping, etc. We picked out the best one for my price and negotiated a little bit and ended up in a good spot. Ryan was extremely knowledgeable, helpful, friendly, and even made sure my 4 year old son was entertained with legos while we were there. The customer service from Ryan exceeds my expectations and I highly recommend seeing him if you're shopping for a mattress!!!

Do not buy a mattress in the winter. By the time you figure it's going to be hot to sleep on in the…read moresummer, it's too late to return. Have tried multiple cooling mattresses pads and nothing helps. Bought a stearns and fosters estate lux and I swear the floor model is different than what you get; our bed started sagging within the first year. We had to add a base even though we had slats with s&f box spring. It's has helped the sagging some but it still sags. So I am hot and wake up with a back ache on a new bed system. For the money, this bed should be better.

This place rocks! They know more about mattresses than I ever need to know, but they definitely…read morehave the best way to get you the best mattress for the best sleep. Great prices and customer service

Love this store! I bought three beautiful white iron beds for my daughters when they were 1, 3 and…read more5. They are now 17, 19 and 21 and the beds look just like the day I bought them. In addition to supporting a local business, I feel I got the very best quality product at a fantastic price.

I cannot say enough great things about this company! I have previously bought mattresses from them…read moreand suggested them when my elderly parents needed new mattresses. They were very helpful and when the first set of mattresses ended up being too short were very helpful and had new correct length mattresses to my parents apartment within a week! Highly recommend them.

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

Couldn't tell me until day of "gold service delivery" that the item was not in stock. It has been…read moreon order for three weeks. Nothing really offered to resolve the situation so that a mattress could be delivered on the expected date.

If u need a mattress this is the place to go. I was very hesitant going to buy a new mattress as I…read morealways feel like it's going to a used car dealer. I was wrong. These guys were so professional and knew mattresses inside and out. It was truly an excellent buying experience. There was a mess up on the delivery as they forgot the box spring. The next day the incredible manager Jorge personally went to the warehouse on his day off and got the box spring and personally delivered it by himself. Words cannot express how truly thankful and impressed by this commitment. This is where u need to go for a mattress. And if any issues I have no doubt Jorge will make it right.

One thing for sure, two things for certain, you can always find something cute in Macy's. No it's…read morenot the Macy's of old, but you can always stop in and pick up the good housewares, nice pajamas and a cute dress for a reasonable price. The customer service is a little shakey, due to being short staffed, the way of the world, I suppose. I will be back for a nice deal on something.

They charged me got a package I never received. I never got a refund , and closed my account. I…read morepaid extra for Door dash delivery too. A rip off.

Highly recommend Max at Bedzzz Express on Hwy 150 in Hoover!…read moreHe is very knowledgeable and friendly. We got a very price competitive deal on a dream mattress we absolutely love!

We loved working with Max, he was so helpful and we really appreciated all that he did for us.We…read morehad misunderstood the exchange policy/period and Max was kind enough to work with us to make sure we were happy and comfortable with our purchase. Ask for Max if you decide to go to this location!

beware! you cannot get your money back; only an in store credit. this is crazy. i put a $1000…read moremattress on layaway for less than a month, then decided i wanted to change my mind. they will try to keep your money. this is crazy. apparently they are desperate for money.

went to buy a mattress with my son on saturday, a man named Bunk helped us. He was very kind…read morefriendly and knowledgeable! We really didnt know what we wanted or anything about mattress's.We just knew our budget and my son wanted a soft mattress. well Bunk walked us through all or options, informed us on alot of facts and we made our decision easily with out pressure.I would recommend mattress king to anyone, we feel like we got a great value and a great product!!