I shopped several places Monday and Tuesday including three that I learned are part of the same…read moresystem as this store. It wasn't until I got to Pelham and met Greg that I decided to buy a mattress. We went through the awkward and fake "becoming best friends" experience in all the stores we visited. I had to argue with one Bedszzzz manager because he wouldn't accept my assessment of the size of the mattress I was replacing. Without exception they all wanted to start with a higher line than I had said I wanted. Greg stood up, smiled, and said, "How can I help you today," and the experience got better from there. He didn't have the size I wanted in extra firm, but he brought in another size of the same mattress from the warehouse and let me try it. I told him I liked it and he gave me a price that was 10% to 20% better than the same mattress in other stores. I asked him about delivery. Greg looked out the window and saw the Honda CRV I was driving and said, "If you want to go over to the warehouse just down the road, the mattress would fit in my car and I could take it home today. Then I could bring the old mattress back at my convenience." As he was writing up the order, I learned his name and we talked about his kids and my grandkids and had a very pleasant visit. I don't suppose, at my age, I'll be buying many more mattresses, but if I do, I hope Greg is still there 'cause I love his service. BTW, I love the mattress, too. I stayed in bed until almost 8:00 am this morning. For years, I've gotten up around six because my back was hurting so bad, I couldn't stay in bed any longer. Rod Peeks Birmingham

Danny was extremely helpful. He searched me out in the store and assisted with my mattress…read morepurchase. I definitely did not mind shopping local with such great service.

While the price was high, the service was seamless. Our new mattress is like sleeping on a cloud.read more

I've been searching for a new mattress for over 2 years now. I have been using mattress toppers to…read moreget buy but my back can't take it anymore. I called on Friday because I heard they were having a pretty good sale going on. I spoke to Ryan and he was confident we could find a mattress for me within my budget AND get me an adjustable frame as well; all while staying in budget. Saturday evening comes around and I pop in and he immediately takes me to the serta. not bad, but I wasn't blown away. I suggested a tempur pedic even though the adjustable bed frame would be additional to the mattress because of the brands specific requirements for the warranty. still, not terrible pricing. he showed me 3 different styles, made sure I flipped over on it multiple times, just how I would with sleeping, etc. We picked out the best one for my price and negotiated a little bit and ended up in a good spot. Ryan was extremely knowledgeable, helpful, friendly, and even made sure my 4 year old son was entertained with legos while we were there. The customer service from Ryan exceeds my expectations and I highly recommend seeing him if you're shopping for a mattress!!!

What can I say about Bedzzz Express besides "You're my hero!" ??? Well, I could talk about how I…read moreneeded a bed delivered the next day, and they accommodated me. Or about how I got an insane deal on said bed (a real, name brand bed: Sealy Posturepedic to be specific... the gel series)... it was about $300 less than a similar bed I saw online. Or, I could speak about the kind, very un-pushy salesman that aided me in my bed-picking. But that wouldn't tell the whole story. In reality, I ran into this store in desperation. I was moving the next day, I needed a bed, and not just any bed, but a nice, comfy, homey bed. And I needed it delivered, box springs, bed frame and all, and set up (because hey, I'm a girl, and beds are large, unwieldy and heavy). Bedzzz Express helped me pick the perfect mattress, worked with me to get it delivered (for free!), and even sold me a discounted bed frame. All in all, the LEAST stressful part of my entire move. Thank you thank you thank you Bedzzz Express!!!

We had a great experience at Bedzzz Express. Our purchase decision was spread out over a couple of…read moremonths, and we actually began our mattress search with online retailers, including many of the bed in a box companies. But the idea of never getting to test the mattress until it arrived at our home chased us away from the online companies. The store is conveniently located and a nice, clean atmosphere. Richard was very accommodating and extremely informative. We of course started at the front of the store, where the more expensive mattresses were located. But we worked our way back to mattresses which were still quite comfortable but had less sticker shock. We took notes, and we left to check out the competition. The other guys had good deals as well, but never the same personal experience that we got from Richard at this Bedzzz Express. We kept coming back, and this is where we finally made our purchase. The deal was good, including a military discount because of our son's service in the Coast Guard. Our delivery date was delayed because of the remodeling project in our room, and we even had to push it back another week when other elements of the remodel weren't ready. The company was very accommodating the whole time, the delivery arrived on time and the delivery crew was very friendly.

We've been buying our mattresses from Bedzzz Express for many years, and have always gotten a great…read moreprice and great service. Recently, we replaced our bed with one of those remote control beds which incline at the head or foot. this product was suggested to us by Max at the Hwy 150 location after he chatted with us about my joint issues. I couldn't be happier with his advice! we've had the new bed and mattress for about 2 1/2 months now, and it's the best setup we've ever had! keep in mind, this was NOT anywhere near the most expensive bed in the store! Max listened and sold us the best product for us! Wonderful customer service before and after delivery!

Great service from John at the Leeds, Alabama location. Very personable and friendly and I got a…read moregreat mattress, box spring, protector, and frame. Great experience!

One thing for sure, two things for certain, you can always find something cute in Macy's. No it's…read morenot the Macy's of old, but you can always stop in and pick up the good housewares, nice pajamas and a cute dress for a reasonable price. The customer service is a little shakey, due to being short staffed, the way of the world, I suppose. I will be back for a nice deal on something.

They charged me got a package I never received. I never got a refund , and closed my account. I…read morepaid extra for Door dash delivery too. A rip off.

Had a great experience shopping for a new bed with Frederick. There were a few hiccups with the…read morefirst delivery but Frederick handled it very professional and very kind. I thought he would dread my fourth or fifth call but he was kind and friendly every single time. The issues were handled and I would definitely shop here again!

Broxton delivered great customer service, he also gave great recommendations. I'm so glad I made my…read morepurchase with him. I will definitely be back for future purchases.

We bought a 100% latex mattress in March 2025. The owner presented a pretty picture. He reported it…read morewas the best mattress, and it is not as high as the mattress company down the street. He noted that you will get all the bells and whistles of the best mattress without the price. It has an adjustable base. He reported that it will be made to your perfection. You will not go wrong with this mattress. That was not true. We have not been satisfied since we bought it. He also failed to inform us until they delivered the mattress, which is non-refundable. We have not had any luck in getting him to work with us to at least get the mattress comfortable without him requesting more money. Do not go to this company if you want a company that is true to its words. Where do you go to pay thousands of dollars. Get no warranty on a mattress that they produce and can't return it?

As a nearby homeowner, we've done business with Royal Bedding for well over two decades. Over the…read moreyears we've purchased mattresses for our children, ourselves, and even a relative! Each time we received excellent value for our money, especially compared to national brands (which have disappointed us more than once). Our most recent purchase was several years back, a 100% latex split king that by all indications may be the last bed we'll ever need! Yes, latex is extremely rare around here, and it's their most expensive model... but STILL less pricey than the most extravagant national brands (which are also not on the same level of quality). As far as service is concerned... well, we've never needed any post-sale service! Their build quality is that good. When and if we need more bedding, they remain at the very top of our short list.

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

Couldn't tell me until day of "gold service delivery" that the item was not in stock. It has been…read moreon order for three weeks. Nothing really offered to resolve the situation so that a mattress could be delivered on the expected date.

If u need a mattress this is the place to go. I was very hesitant going to buy a new mattress as I…read morealways feel like it's going to a used car dealer. I was wrong. These guys were so professional and knew mattresses inside and out. It was truly an excellent buying experience. There was a mess up on the delivery as they forgot the box spring. The next day the incredible manager Jorge personally went to the warehouse on his day off and got the box spring and personally delivered it by himself. Words cannot express how truly thankful and impressed by this commitment. This is where u need to go for a mattress. And if any issues I have no doubt Jorge will make it right.