Happy New Year! Oh darn I should go to the gym, so I did. Only ride the bike and I felt great. My right sciatica clearly didn't want to go to the gym and it let me know. I woke up the next day in PAIN!!! I grabbed my phone and started my Yelp searching. Trying to find a good massage place with a sane day opening is like winning the a Lottery lol! I called a few places and left messages. Mary Ann (the owner) called me back quickly and let me know one of her masseuses may have an opening but she had to chk first. Mary Ann calmed me back a second time to let me know she was able to fit me into her schedule. Talk winning the Lottery!!! She texted me directions as it's a little hard to find. Her directions were perfect. The spaces were spotless and very inviting. I explained to Mary Ann what happened at the gym. Anyone that had sciatica issues knows how very painful they are. Mary Ann went to work and did her magic. Yep I had to do a lot of deep breathing to get thru my pain (as expected). It's two days later and I feel like a new women. She also suggested epsom salt bath which really helped. I was so happy with my massage that I bought a massage package. Mary Ann is kind, honest, friendly and very caring. Mary Ann thank you so very much!!! read more

This place is such a joy! My husband and I were both in need of massages when I found this place on Groupon. I scheduled the massages for two weeks out which was for today. We arrived a little early and filled out the form and sharply at our appointment time of 11:15am we were headed back for the massages. My massage was with Ann and his was with Dora. They were amazing!! Thank you so much!! If you are looking for a great place and not a chain massage parlor, come here. You won't be disappointed. We will definitely be back for sure. read more

I used my Groupon deal today. My massage was super relaxing! Dora is a gifted massage therapist. My muscles feel relaxed and less tense. I was so happy with my massage that I told all of my friends in the Phoenix area! I feel amazing! I will try to come back soon!!! read more

Calming and relaxing atmosphere! Had sounds of water playing in the room during the massage. Anna was my massage therapist. Anna was Great! Worked the lower back, and the shoulders really well. Most of my pain was in those areas. She gave the perfect amount of pressure to relive the pain. Everyone was friendly and polite. I will return and request Anna again! A must try if your in the area! read more

In town for a sports game and sought out serenity. I found it!! Melissa was absolutely fantastic! She chatted at the start to build rapport and make me feel comfortable with her. Then, she got into the good stuff and let me quiet the mind. She was responsive to my body and worked out all the stubborn kinks. Highly recommend and hope to see her when I return to Phoenix. read more

I have been seeing Mary Ann for a few years now and refer her to my friends and family as much as I can. Mary Ann is simply the best in therapeutic massage! For starters she is easy to book with and accommodating. Her location is very central and easy to get to. Her room is private, very clean, serene and incredibly spa-like (hot towels, soft music, dim lighting, water with lemon); but her massage is far superior than that of regular spa swedish massage because she does so much more than lightly rub your muscles. Her pressure is always just right - not too hard and not too light. She works out the kinks! She knows where your sore spots are. She is there to make you feel better! This is a massage you can book again and again and feel confident you will always get what your body needs, consistently. Mary Ann is reliable, professional and available. I highly recommend her services. read more

I received a groupon for Mary Ann's from my boo and i was a little sceptacle of the place since I've never heard of it! But let me tell you, Mary Ann's is hands down the best! My therapist focused on my main issues in my back and did a full body massage on me. I didn't want the time to be up, but i will definitely be back soon! read more

I am very picky about my massages. I want a deep massage and a massage therapist that works the areas I request to be worked on as well as giving me suggestions on what she feels I need. This makes a combination for a perfect massage. Donna is the best. I love her upbeat personality and feel great when my massage session is finished. She really listens and knows what I need. read more

I've been a monthly client going on 3 years now! This place is an absolute self-care GEM! For the first 1.5 years I was with a wonderful therapist named Anne who was sweet, kind, all about listening to what I wanted to accomplish in each session (relaxation, muscle tension, various pressures depending on my recent workouts, etc) and one of the best massage therapists I've ever been treated by. When Anne moved out of state with her family, the owner, Maryanne, reached out to me and said she wanted to match me with a new therapist with a style much like Anne's and that if I didn't find it to be a good fit, to just let her know and she'd match me with another person. Well, Maryanne was 100% accurate with her assessment of whom would be the best therapist for me when she put me with Omy who is completely amazing! Been going to Omy since Anne left, and I am so grateful to Maryanne for sending me her way. Omy is a thoughtful, compassionate, attentive and very present therapist who applies several techniques and types of massage to tailor-make each session according to my body's needs at the time. She seems almost intuitive - somehow knows exactly how to design the hour so I leave better than I came in and completely relaxed and ready for the next work week. I've asked Omy for advice on posture improvement and she has provided valuable information for me to have and use between massages. You will not be sorry coming to Maryanne's Zen Balance for massage therapy! This business puts the clients first! read more

I had gone to Mary Ann for lower back pain and also because I always enjoy a massage. Immediately walking into her suite you will find it beautifully decorated which gave me a very calming and relaxed feel before my massage. We discussed my reason for being there and she suggested my options for treatment. She not only focused on the area of my lower back but my all over wellness. With Mary Ann I felt as if I was getting special attention to the massage where at other big name massage locations you may be just a client filling in that hour on the books. I highly recommend to anyone to see Mary Ann and you too will be returning as I will be. read more

Hands down one of the best massages I've had!!! Kenzie was awesome she took time to understand what I want to focus on and applied just the perfect amount of pressure! The rooms were so relaxing and quiet. Will be booking soon again!!! read more

amazing. i loved it. melissa is an ANGEL. go here! found a groupon for it too if ur right on $$$ - but tip them! they deserve it!!! i will def be coming back. it was also super easy to find and i felt so relaxed. i was nervous but i'm happy that i came!!! read more

My boyfriend gave me a Groupon for a massage, like he does every year, so I have had multiple massages in my lifetime. I have scoliosis and have been to chiropractors and their massage therapists along with countless other massage/spa type places. But, this place has been the best yet! I never expect to go back after an initial massage as it isn't usually the same therapist or there is a lack of consistency between appointments. My initial appointment was set for a Thursday afternoon. But Mary Ann called on the Tuesday before to request a schedule change as a therapist had fallen ill. This wasn't just a receptionist-type call to fill an appointment time. Mary Ann took the time to make sure she matched me with a therapist and time that worked best for me, which happened to be on a Sunday with Donna. Like I said, I never expected to return, but this isn't like other places I have been to. It wasn't a high pressure sell or anything like that. It was the attention to detail, the intuitiveness, and the most pleasant disposition from Donna that gave me the BEST massage of my life! I have had two massages with Donna since that initial Groupon visit and I can honestly say that I will never go anywhere else as each session tends to build upon the previous session and has made me feel AMAZING each time. Donna has impacted my life and improved my own disposition with her therapeutic sessions and I now call her the best "body counselor" I have ever met! I would highly recommend this place!!! read more

I have massages at other massage places. This was my first massage here Analicia was great, wonderful massage!

I purchased a Groupon for my daughter for Christmas and then called to schedule 2 more for my other daughter and myself. I highly recommend Zen Balance. I have had many massages over the years and I can honestly say they were on the top of my list. We all received wonderful hour-long massages and foot scrubs. Dora, Erica, and Melissa all did a great job. Thank you for a great mother-daughter experience. We will definitely come back. read more

Let's be honest: getting a Groupon for a massage is a semi-terrifying, semi-exciting process. I did a lot of research on Mary Ann's before I went in to use my Groupon. And I tell you what, I was very pleasantly surprised by both the atmosphere of the office, and the massage itself. The masseuse put me right at ease, and gave me one of the most calming massages I've ever received. I felt comfortable, safe, not exposed, not creeped out in any way, and fully delighted. I'll absolutely be going back! read more

My girlfriend and I received a couples massage today from Erica and Dora. Both of our massages were amazing! They incorporated hot towels into their sessions, which was very relaxing. Each of them paid close attention to detail; it's clear that they knew what they were doing! We'll be back! read more

An incredible, hidden gem. Dora is amazing, just amazing. I've gotten much better massages from her than from anywhere in the Valley-including all of the high end Scottsdale spas. read more

Amazing. I recently injured the muscles in my traps and upper neck and nothing seemed to work to fix it. One of my main concerns with massage therapists is they just give their signature massage and cannot give you the proper attention you really want or need. Mary Anne has experience with all types of massages and had a neck injury herself so she was very knowledgable on what to do. She paid special attention to the areas that were more tense and stressed. She adjusted the massage to my needs and that is key to a good massage. I definitely reccomend her. read more

I had a massage from Maryann for the first time last week. Her office space was comfortable and very relaxing. She did a great job. One of the things I find with many massage therapists is their tendency to talk a bit too much during the massage. Maryann tuned right into my preference for a quiet massage without me having to tell her. This was just one example of many aspects of her strong intuitive abilities and skills at both making a client comfortable and providing a relaxing, therapeutic and healing massage. I will highly recommend her to many of my friend and clients. She also showed me some of the work she has been doing with her other business - interior design. She transformed one of the restrooms in the complex into a place of tranquility, comfort and beauty. I see a bright future for her in this area as well. If you have a massage session with her, ask her to show you the excellent work she did with that space! read more

Mary Ann went above and beyond to accommodate my family visiting from out of town. The atmosphere and therapists are professional. They were able to meet all of our individual goals. We will definitely go back. read more

A little hard to find, it's on the second floor of the big building next to walgreens. Great experience! I wish I remembered my massage therapists name... surprisingly quiet for being off a main road. I would go back for sure. read more

Excelent massage! Super clean! Ellen is amazing! Would greatly recomend it. Rooms are quiet and relaxing. Best place i have been to and great pricing. read more

The setting is gorgeous and peaceful! The massage therapists are fantastic. Thank you guys for all of the massages!

Wife has been here before but was my first time. Nice facilities and a great deep tissue massage from Kenzie. She inquired and addressed a problem shoulder really well. I will be back. read more

Very professional! Very cute! Extremely clean! Nice therapists! Worth the money! Above and beyond expectations!

I am very upset that I was unable to use my groupon that my daughter bought for me as a mother day gift . unfortunately I had to cancel my appointment , not because I wanted to and was planning on reschedule but my doctor appt ran over an hour late . I called but couldn't cancel as the nurse was calling me back at that very min. I received a call w/ a message from Maryann advising me that the groupon was already redeemed and I can reschedule but she is going to charge me a rescheduling fee... and for Mary Ann to not only be inconsiderate of the fact I got diagnosed with a perforated ear drum but was going to charge me to reschedule... so not only is she keeping my mothers day present she wants more money.... there are somethings you cant control and believe that you have to sometimes make exceptions... ITS CALLED CUSTOMER SERVICE , SO YOU DONT GET A BAD REVIEW BECAUSE EVERYTHING IS WORD OF MOUTH read more

Well, I don't remember when last a customer will give a review on their experience and be completely refused care of any kind due to their review. I had a bad experience with Mary Ann herself and even though my experience with the massage service was a good one, I did talk about how I was badly treated by Mary Ann. Today I tried to book some massage services, Mary Ann refused to give my husband an appointment because, according to her, I wrote about my experience with her. Why wouldn't I write if I have bad customer service from you? I never said the massage was bad, I gave a 5-Star on google but explained the bad customer service we got from you just like today. So you refused to give us an appoint because you were given a review on something that you did? I tried to explain to her that we are ok with the massage service, not the customer service, she just abruptly said bye and hang up the phone. Is that a good customer service Mary Ann? You said the staff at your work had a meeting and do not want to give us their time anymore, we are happy to go elsewhere but I want you to know that we had no issue with the therapist. Nora is such a wonderful person and it a shame you have to put yourself in from of the company. This is how you treat your customers and you do not want them to give their review. read more

Worst experience I ever had. therapist's hands were ICE COLD. SHe said all massages start that way. Lotion was cold. she wouldn't warm her hands nor the lotion. It was uncomfortable and I had to stop after 15 minutes. Room was cold. I mentioned the discomfort twice. Maybe it didn't dawn on her to warm her hands or lotion or make her client comfortable and relaxed. Don't waste your time or money. there is no relaxation at this place. read more