If Mamba Mentality was a loan officer, her name would be Christina Cho…read more My fiancé and I discovered the dream of a first home and within that same week of expressing our interest, Christina and her team got us pre-approved and equipped with the knowledge we needed to confidently move forward with the financial component of buying a home. From the get go, Christina had our best interests in mind, making sure to call and check in with us at key points throughout the loan process and ensure that we actually understood all that we were moving forward with. More importantly, when we did have questions or concerns, Christina carved out the time to help get us caught up to speed. Despite the two major end of year holidays, Christina's decisiveness and practicality combined with the precise foresight by her team - Tiffany and Ann - allowed us to steamroll through loan process. We went from expressing our interest in a home without any prior knowledge to the process or having been pre-approved to, within 30 days, receiving our keys to our new place. If you're serious about buying a home and can take care of business, Christina and her team will see you through the finish line.

I am incredibly grateful to Christina Cho and her team at Lock & Key for guiding us through both…read moreour first home purchase and, most recently, our refinancing. From start to finish, they supported us every step of the way--negotiating the best possible deals and breaking down complicated terminology and processes so we could make informed decisions with confidence. They were always available to answer our questions and even made time during the Christmas holidays to help us navigate some difficult decisions, which truly meant a lot to us. A special shout-out to Ann, who was amazing and consistently helped us work through logistical challenges. We are so thankful for the dedication, professionalism, and care from this entire team. Highly recommend!

Honestly, my refinance started off pretty stressful, but Angel Chavez completely turned things…read morearound. He stepped in and took over my loan and from that point on, things felt much more manageable. He was always clear, easy to talk to, and kept me in the loop. He also made sure the original terms I was quoted were honored, which I really appreciated given how much rates were changing at the time. We closed on time and everything went smoothly in the end. I'd definitely recommend working with him. I'm really grateful for his help and would absolutely recommend him.

First off, I did close on my home (a day late) and the rate I received and what I was offered was…read morerelatively good. Also I acknowledge that there are parts of the process that are out of the control of the loan officers. These are not the reasons for the poor review. I worked with Angel Chavez and Marc Dorado and my process couldn't have been more frustrating. I was working on a tight timeline and was ensured that the process would be expedited. For over two weeks I waited for the appraisal. I understand that the appraisal is done by a third party company but what bothered me was the miscommunication and straight up lies from Angel and later Marc (his manager). After the appraisal was done, I asked Angel when would the report come in. He said tomorrow. Then I check tomorrow, he says end of day. I message him end of day, he says it should come after the weekend. I check in after the weekend, still nothing but he says it should be there today. Next day, same thing. He couldn't be honest and just say he didn't know. I requested expedited service and asked Angel I paid for it. He says yes, I paid for expedited. I call him later that day, he says there is no record that I paid and that this job wasn't available to be expedited. I ask him why he lied to me. He can't respond. For whatever reason he could never give me a straight answer and instead would always give me false hope. I would have much rather he just said he didn't know and would update me. Enter his manager, Marc. Same schtick, makes promises that the report will come in and that he will update me. In our first conversation he even said, the report will come in the next day. I said I didn't believe him and when the report still didn't come in the next day, I didn't even get a courtesy update. I hear nothing till I contact him. At one point, I'm extremely upset and Marc tries to calm me down by ensuring that even though the appraisal is taking a long time, closing is still far away and I shouldn't be so upset. It was truly insulting to try and use that logic on me since I had other contingency deadlines to meet and even though we did close, it still ended up closing a day later than expected. So yes, it all worked out in the end. I closed on my home and am living there now, but the experience working with Optimum was unacceptable. It must be in their training to keep making promises since they both did it. I couldn't believe it kept happening and the whole process was extremely frustrating. Again, I understand that a lot of what happened was out of their control. The appraisal company is the one who really dropped the ball. Still, the reason I got frustrated is because Angel and Marc never just said that they "didn't know" or "hopefully the appraisal will come in but it might not" or something to that effect. Instead they overpromised and then underdelivered and then neither would give me the courtesy of an update until I asked. I don't think they misled me on purpose but rather gave assurances they couldn't keep. Every time it happened, I got more and more flustered and that's why I had such a frustrating experience.

A huge huge huge thank you to Carrington (and specifically to the awsome Ira) who approved me for a…read moremortgage on the house I've rented for the last 12 years. My landlady finally decided she was ready to sell and gave me the first chance at the house - but practically at the last minute. Scrambling to find a mortgage before my lease ran out, jumping through all the hoops, gathering all the paperwork (102 separate items - I counted), and wondering if we were going to make it was hugely stressful. Ira did a fantastic job of keeping everything on track, keeping me informed, and talking me off the ledge a few times. :) No, seriously, I can't say enough good about the company. As a first time homebuyer, there was so much I didn't know and so many things to be confused and worried about. Everyone I spoke to at Carrington took the time to explain things to me and make sure I knew what was going on at every step of the process. We closed this past Friday and I couldn't be more thrilled knowing that my house is now TRULY mine.

PREDATORY LENDING! Frustrating customer service and aggressive loan servicing tactics. Ever since…read moremy loan was transferred to this servicing company, it's always a mess. Different agents will tell you different amounts owed. The left hand does not know what right hand is doing there. Extremely inconsistent information depending which representative you get on the phone. They except payments and then don't apply them to the account (funds held in limbo) even if the reason the payment was short was due to their mistake on asking for a payment in the incorrect amount. Absolutely horrible.

I can't thank Giving Tree Lending enough, especially Christine, for her incredible support. We…read moreencountered a very tricky HOA issue during our closing process that could have delayed everything. Christine stepped in, communicated proactively with all parties, and made sure we stayed on track. Her expertise and dedication are the reasons we were able to close so quickly. Highly recommended. https://www.experience.com/reviews/christine-15948352

Im a realtor that works in North OC and Giving Tree Lending is amazing. They have over a hundred…read moredifferent products to accommodate my clients based on their needs and situation. They have been able to successfully close difficult transactions, offer the most competitive rates and most importantly they are so communicative even during off business hours. They even do loans for manufactured homes. Highly recommend them for buyers who are looking to get pre-approved.

Working with Vivienne and Michelle throughout our loan approval process was great and we would…read moreabsolutely recommend them for your next home loan. We were initially paired with another loan officer from another company and we were frustrated with their lack of transparency and communication style. Vivienne, on the other hand, was super helpful, transparent, and great with her communication. We are so happy that Vivienne was able to step-in so quickly and was able to save us over $7k right from the first loan estimate. As first-time home buyers, we are very grateful for Vivienne's help navigating us through this loan process.

We had an excellent experience working with Vivienne throughout the purchase of our home. From…read morestart to finish, she was responsive, knowledgeable, and incredibly organized, which made a complex process feel much more manageable. Vivienne took the time to clearly explain our options, helped us secure a competitive rate, and stayed on top of every detail to keep things moving forward--especially when unexpected challenges came up close to closing. Her communication was outstanding--she was consistently prompt and even responded outside of normal working hours, which gave us a lot of confidence and peace of mind during a stressful time. What stood out most was her ability to problem-solve quickly and advocate for us when timing became critical. We truly appreciated her professionalism, dedication, and willingness to go above and beyond to get us to the finish line. We would absolutely recommend Vivienne to anyone looking for a reliable, responsive, and highly capable lending partner.

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Third time we've used Aragon. Closed in record time. Her team is always always on top of…read moreeverything. I'll be back for a fourth time.

Are you just coming across Paul for the first time ? Then I would say you are in amazing hands…read more Paul is straight forward and shows you everything up front so you know what you are looking at. This is the 3rd I think time I have used Paul we were able to close in two weeks ! That is a turn around you just don't see. When gathering documents and any items needed to purchase a house he is on it to make sure you gather everything needed and whatever the underwriting needs. Thank you Paul again I know I'll use you in the future. The Wise Family.

Paul helped us close on our first house in just 2 weeks. His guidance, responsiveness, and…read moreattention to detail made a stressful process feel smooth and manageable. We found Paul after submitting a request online for mortgage quotes from several brokers. It was a Sunday night so we didn't expect any responses until Monday morning, but Paul replied immediately to our inquiry. He remained responsive and prompt the entire time we worked with him. When you're making offers on houses and especially when you're looking to close on a home, you want a loan officer who works fast and is readily available like Paul. We actually vetted several other mortgage brokers before finding Paul, but did not feel that they were forthcoming or transparent. When you're looking for someone to help you get the best deal on a loan and potentially save you thousands of dollars, you want to feel that you can trust them to have your financial interests in mind. Paul was honest about rates, costs, and what we qualified for. He guided us on our best options while also never being pushy - all while also helping us get a better rate and lower closing costs than competitors. From the early rate discussions to the final steps of funding, Paul was always on top of everything and made sure we understood what to expect at each stage. We especially appreciated how patient he was with our questions and how proactive he was in helping us meet every deadline. We've been recommending him to friends and family and will happily work with him again when it's time to refinance.

As first time homebuyers, we knew nothing about the loan process. Mina was recommended to us by our…read morereal estate agent and many of our friends used her when purchasing their homes. Working with Mina was a dream! She explained everything simply for us and showed us different options to financing our loan that could help us save money up front. Mina is quick and responsive. She turned around our preapproval within 24 hours! I highly recommend working with Mina and her team fo your mortgage needs! We will be referring her to our friends and family.

Mina was absolutely amazing to work with. We were referred to her by our agent, which turned out to…read morebe one of the best decisions we made. From our very first call, we were extremely impressed with her knowledge and professionalism. She took the time to truly get to know us and understand our homebuying goals. As first-time homebuyers, the process was entirely new and, at times, overwhelming. However, Mina has a calming and reassuring presence that helped alleviate many of our concerns. She was able to help us close on a very tight timeline, which made our offer stand out. She also turned around mortgage scenarios quickly for multiple properties we were interested in, with varying financing options--sometimes even multiple times in a single day. Every time we spoke with her, she was transparent about the process and clearly communicated next steps. Thanks to her diligence, she was able to lock in our rate just before they increased significantly, which we are very grateful for. She was always available when we needed her, and we truly could not have asked for a better lending partner. We look forward to maintaining our relationship in the years ahead as we settle into our new home.

We started looking for our first property in April but unfortunately with a wrong lender until we…read moremet Brad and his team which ended up being the best thing ever happened to us during the process. I think I would give him 6 star review because of his knowledge, dedication and professionalism. He made our dream come true and turned our previous bad experience into a great memory. I highly recommend Brad and his team if you want be sure that your in good and honest hands. Thank you Brad and CLS Team for making our American dream come true.

I'm pleased to write another review for CLS Financial, specifically for Brad Fish. This is my…read moresecond time working with Brad, and he makes the entire process from offers to escrow incredibly smooth and efficient. His exceptional communication skills and calm demeanor are comforting during the stressful experience of making offers and going through escrow. Brad's stellar reputation in the Long Beach community is well deserved. I highly recommend his services.

Kelvin Thai, David Bui, and the rest of the Namy team, are the epitome of care and professionalism…read more My wife and her mom had the unfortunate task of handling the final affairs of a beloved family member. Kelvin and David showed empathy and patience while guiding our family through each step of the process. They answered all questions clearly and the communication was consistent and effective. We are very grateful for their assistance during a difficult time. We are looking forward to continuing to work with the good people at Namy Inc. as they assist our family with purchasing a home. I would highly recommend this dedicated company to anyone looking to buy or sell a home. Thank you for everything!

My family and I just closed on our home, and we are extremely satisfied with the service provided…read moreby Namy. Throughout the entire process, Ngoc and Kelvin were incredibly supportive, knowledgeable, and professional. * They explained everything clearly and guided us step-by-step * Always followed up on paperwork and helped us solve issues quickly * Patiently answered all of our questions, even the small ones * Recommended the best loan options that fit our financial situation * Honest, reliable, and truly cared about our best interests Thanks to their dedication, a normally stressful home-buying process became much smoother and worry-free for us. We are very grateful for all their hard work. I highly recommend Namy, especially Ngoc and Kelvin, to anyone looking to buy a home. You will be in very good hands!