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    Enhance Audiology

    2.8 (5 reviews)
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    HEAR Center - As a non-profit dedicated to serving the San Gabriel Valley community, we host fun and educational events

    HEAR Center

    3.8(34 reviews)
    0.4 mi

    HEAR Center is great. I'm a current patient and the staff has been accommodating from the get-go…read more To be honest, I contacted 2 other hearing centers prior to the HEAR Center and they could not figure out my insurance. The HEAR Center knew exactly what to do and got me an appointment immediately. I saw Dr. Arroyo and she is fantastic. She was attentive to my needs and understood my concerns. She provided me with options for hearing devices and listened to what my preferences are. She recommended the perfect ones. Upon receiving my hearing devices, she saw me frequently after the delivery to adjust the devices. She made sure I was comfortable with my aids and informed me to call her anytime I needed help with them. She answered all my concerns and questions. Dr. Arroyo is a great audiologist, personable and also very professional. I highly recommend her and this office.

    Very sensitive and empathetic staff! I went in with my elderly mother that was completely…read moredistraught, depressed, and anxious because the tubes of her hearing aids were clogged, stiff, and no longer able stay attached to her hearing aids. As a result , she was essentially deaf. The doctor was able to squeeze her in and replaced the tubes. We are so very grateful. We are planning to transfer her care to the center as soon as possible. I have taken my mom to several doctors and clinics over the ears and this is the first time that I feel that my Mother was treated with the respect and patience she deserves. Highly recommend! A front desk receptionist even used the Live Transcribe App on her cell phone.

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    HEAR Center - Our audiologists and audiology assistants specialize in pediatric hearing care

    Our audiologists and audiology assistants specialize in pediatric hearing care

    HEAR Center - We offer personalized and complete speech therapy services for children ages 18 months and up

    We offer personalized and complete speech therapy services for children ages 18 months and up

    HEAR Center

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    Sonus Hearing Care Professionals

    Sonus Hearing Care Professionals

    3.7(22 reviews)
    0.0 mi

    Unfortunately, service was lacking at this Sonus Hearing in Pasadena. I had previous experience…read morewith Sonus Hearing in Whittier as well as Whittier Hearing Center so I can vouch my experience was a bit unsatisfying in Pasadena. When you receive your new hearing aids, usually the audiologists would run additional test and make adjustments. However, this office does not. You end up going through the basic usage of the hearing aids, the billing paperworks, warranty information and leave the office without any adjustments. Next thing I did was compare the sound of the new and old hearing aids to the music in the parking lot. Found out the new ones were substantially at a lower volume. Called and walked back into the office to get an adjustment. However, you don't get to go inside and have to wait in the lobby while the technician makes adjustments. As a result of the adjustment, the left hearing aid had an annoying sound feedback 90% of the time. There was a 75 day warranty period to return for a prompt refund (Song And Beverly Consumer Warranty Act). Ended up returning the hearing aids the following day. It's been over a week and still no refund from Sonus. Unfortunately, needed to open a chargeback and would not recommend this particular Sonus. Location wasn't any better; paid parking in the parking structure or side of the street.

    This review is NOT about the Pasadena Office. I lost a hearing aid paid $500 on 8/25/25 for a…read morereplacement. I was told it typically take around 3-5 days for a replacement. Today is 9/11/25 and I still don't have them. I was told by the Pasadena office (on Del Mar) that the latest ate is Tuesday, 9/16. They were unable to find any reason for the delay. Very poor customer service!

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    Sonus Hearing Care Professionals - Reception waiting area

    Reception waiting area

    Sonus Hearing Care Professionals
    Sonus Hearing Care Professionals

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    Enhance Audiology - audiologist - Updated May 2026

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