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Engravex

5.0 (1 review)
Closed • 10:00 am - 5:30 pm

Services - Engravex

Engraving

Engravex Photos

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1 year ago

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Lanka Jewels - This is the design I emailed them asking for

Lanka Jewels

(9 reviews)

I was lucky enough to go to Lanka Jewels today and couldnt believe the great service I got from…read morePamela and Kate I have been self employed most of my life and sure appreciate good service . I got a good price for some broken jewelery I took . Thank you Ladies for the friendly helpful service !

I am so disappointed in Lanka Jewels and their scummy and sketchy business practices. I ordered…read morethis custom necklace for a very special Christmas gift for my mom. The mountain has special meaning and is really important to both her and my whole family. The photo on the left is the design I sent them, the photo on the right is the job they did. It looks absolutely horrible and absolutely nothing like what I asked for. When I told them I was not happy with what they did, they refused to do anything about it. They won't return my money, they wont give me a new blank necklace so I can take it somewhere else to get it engraved properly. They can't buff it out because the necklace is already so thin and the lines they carved into it are so deep. Not only did this cost me close to $500 and I had to save up money for this special gift, I now don't have her Christmas gift ready in time due to this abysmal job. I can't give this horrible work to her, it looks like a toddler did it. The design is crooked, the lines have mistakes and there are random marks all over it. It's just so bad. I probably could have done a better job honestly. I spent over 40 minutes in store after receiving it, asking for them to give me my money back or give me a new necklace. I spoke directly to the owner. They kept arguing and refusing to give me a refund, even going so far to insult me as to try to sell me another necklace they had for 50% off. I was actually crying from the way they were talking to me. This is disgusting to do to a family at Christmas time. I will provide an update if the business resolves this issue but buyer beware. They will take your money, do a pathetic job and do nothing about it.

Hats Off

Hats Off

(3 reviews)

Buyer beware, this business is hands down the worst when it comes to communication and their…read moretimeframe Here is the story in a summary: A friend of mine gave me an idea for a logo, I took the design into the store manager, Lindsay to make a modification to(change some words around) she said: there is a set up fee for first time customers and a print fee and shirt fee. I said ok email me the logo once finished. She did a week later, and I approved the logo and had them print me 1 shirt for sample, it took her a full week to print 1 shirt. Paid for the shirt and all the set up we talked about: came out to around 80$. I was not happy with the service.. So I decided to have another local company quote me on shirts and sweatshirts. They gave me a deal that was twice as cheap and said all of them would be done under 1 week. But they needed the original file of the logo. Had them contact Lindsay. She replied back with a threat stating if we use the logo with out paying her 500$ there would be legal ramifications.. Now this is were I'm staring to get a little confused. Why wasn't this fee disused when I had her print a shirt? I didn't know they would own the rights to the logo , simply because I choose to have them change a couple words around.. Got ahold of the owner, same response . Gave them the chance to make it right by charging accordingly. Got input from many screen printing shops. They said they should not charge any more than 200$ and they should have told me about this design fee before any work was began. This is why I'm giving this place a big F. Be very aware of this manipulative business practice to keep there client from choosing another business. Now I will be buying this logo that they claim to have designed. So if you are thinking about choosing this place for print make sure you read all the fine print. They will try to hold a ransom over your head and threaten you with legal action. When they see you are shopping around to make sure you are getting the best deal for your hard earned buck.

Horrible customer service and craft quality, I am surprised this company is still in business in…read moreLynden. If you can find any other option for branding you should consider it.

Engravex - engraving - Updated July 2026

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