I wish I could give more than 5 stars to B-Dry System for the service they provided. During the…read moreheavy rains I had some basement flooding despite my sump pump which stopped running. To try to prevent any further flooding, I contacted one of the well-known basement waterproofing companies in the area; they said they could not get anyone out for about 1 1/2 months and that was just to give an estimate. I then contacted B-Dry and after they got some basic information the nice woman asked if my system was from them; I said that I did not know since it was installed prior to my purchase of the house. She went and checked their records and informed me that it was installed by B-Dry in 1980 and therefore was still under warranty. At this point she scheduled me for service a couple of days later and asked if I wanted a copy of the documents. On the following Monday service technician arrived on time; he was knowledgeable and helpful. After a quick inspection he determined that the issue was that the plug for the sump pump was loose due to the adapter, so I taped it to the drainpipe and the pump has been working without issue since them. The whole service call was efficient and ended up being no charge. They also provided me with a complete copy of the documents and warranty for the system. I respect how B-Dry handled this issue; they went above and beyond for a system they installed 53 years ago. They did not take advantage of the fact that I didn't know they had installed the system. B-Dry would be my choice if I needed a basement waterproofing system and I would recommend you use them if you have any flooding issues.

Such fantastic people…read more When our basement flooded, we called and someone was out that night. The following day, they had the entire basement dug up and the water proofing done. The crew walked me through everything and explained what to expect over the next 30 days. Yay, for good people!

I had OBA out to correct my chimney on my house. The first team did not fix the problem last year…read more However, they have a lifetime warranty. It took a few schedule misses before a team could come out to try again. The team that came out today was exceptional. Paul P was the crew leader with Steven M, Robert S, and Laywandre J. Paul agreed to try and lift the chimney this time to correct the problem. He was able to lift the chimney by three inches. I think that this team did a much better job than the one from a year ago. They also cleaned up the yard where they dug so you can't even tell they were here. Great job this time!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Upfront & truthful about the project, no bull and did a great job resealing our driveway. Even had…read moresome great conversation about bowling which my mother loves.

From the owner: Expert Waterproofing & Construction Services You Can Trust…read more Looking for reliable, high-quality exterior and structural solutions? We specialize in: Waterproofing & Drainage – Protect your property from water damage with proven solutions. Excavation & Foundation Repairs – Safe, efficient digging and solid foundation restoration. Concrete & Masonry Work – Durable, professional finishes built to last. Asphalt Paving & Sealcoating – Smooth, long-lasting surfaces for driveways and parking lots. Tuckpointing – Restore the strength and beauty of your brickwork. With years of hands-on experience and a commitment to craftsmanship, we deliver long-term results and peace of mind. Whether it’s a small repair or a large-scale project, we're the team to call. Contact us today for a free estimate!

Look here for ideas but Purchase elsewhere…read more Showroom is nice and sales people are knowledgeable, Delivery/instal is ridiculously slow. Was told my fireplace was "in-stock" paid deposit- assumed a 3-4 weeks but alas it's now 3 months and still no fireplace........

Customer service is so very poor. Phone calls/emails are not returned, and employees are rude. I…read morehighly recommend NOT using this company.

We had some concerns about cracks in the basement walls and called on OSW for a warranty…read moreinspection. Ron was great and flagged 5 specific areas his team would come out to repair. Service was scheduled a few months later and they came out on Oct. 21st to do the work. I was surprised there wasn't an excavator, but the four man crew dug out the ground with hand shovels. Didn't matter much, they installed their barriers, topped with their tar compound and filled the holes back up. They showed me what was going on and explained the what/why as they went and left me very pleased. It's been less than a month, but haven't had an issue yet. So far, happy to report I don't expect that to change much either. We would absolutely recommend them to our neighbors, friends and family.

My review is make sure you ask more questions. I got my crawlspace encapsulated. We talked about…read morean added benefit is radon not getting in if there is any. Also, that it would prevent the mold stuff getting into my furnace in the crawlspace. But, I did not hear that they don't encapsulate the interior walls and more importantly that they leave the inside part of the floor uncovered. Common sense is that if the entire floor is not covered there can still be mold and radon. I'm just disappointed in the service and a supervisor did come out and that this is how they do it.

Got an appointment the next day. It was for the estimate, but he was able to fix it the same day.read more

From the owner: Reliable Basement and Drain, a Veteran owned and operated company since 1999, has completed over…read more100,000 projects in Northeast Ohio. We service North Royalton, OH, Cleveland, OH, North Olmsted, Elyria, Amherst, Vermilion, Westlake, Huron, and the surrounding areas with Basement Waterproofing, Foundation Repair, Drain Cleaning, Plumbing, and Water Heaters. We are a One Stop Shop for all your plumbing and basement waterproofing needs. We do not hire sub-contractors, and our technicians are vetted and certified professionals. Contact us today to schedule your service or a free estimate.

Waterproofed the house very good job. Nothing wrong with it. Employees were very nice. Did…read moreeverything that was asked in a reasonable price.

on Call Waterproofing was one of the 10 companies that I interviewed and immediately I knew I…read morewanted to hire them, but being a single female with not a lot of knowledge in this field I called my brother to let him know what all the estimates were and he said to me do not call anyone till you call on call Waterproofing They are top-notch company and I said that's exactly who I wanted to hire and let me tell you they did not disappoint. Frank has it down to a system. They keep you up-to-date when they will be there. They are prompt. They are orderly. They are so professional you never even know any type of construction was going on in your property because it was so meticulous. my neighbor even came over and said who was that company they were like soldiers everyperson had a roll and everyone knew what to do. It was so orderly and perfect. thank you so much. I am so thrilled to finally have a dry basement if you are looking to hire a contractor ,do not hesitate!!! call Frank!

Work was good . Was a lot of playing around. Workers got complacent. Did not check the working…read morecapabilities of the sump pumps in the crocks they put in. I got up the morning after and was water in my basement again. Spent 13000.00 they finished and I have water in my basement again . I called complain. Get a call 3 hours after they open and say we will come out and fix it. I said you should have done your job when you were here. You don't have a check list ? I said I fixed your screw up already wasn't waiting for more water in my basement. They added drain pipes into the crocks and reinstalled my sump pumps without checking to see it everything worked. The drain pipes they added held my floats down and not letting the pumps to turn on . Was not happy .

I just had yearly maintenance done today on my pumps by pioneer basement/geek…read moreservice techs Fredo and Rick. Awesome job guys. They were very professional and courteous. I highly recommend Pioneer Basement and their techs.